NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.
This position will be, within the Analytics & Insights team, responsible for delighting clients through delivering retail measurement insights and analysis.
Responsibilities
Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ.
Remote hybrid based role, must be physically located within Philippines and candidate must be a Country/Region Resident
Our Benefits
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
Are you ready to jump into a role that combines a passion for analytics with a focus on client success? At NielsenIQ, we're looking for an Executive/Senior Executive, Analytics & Insights right here in vibrant Pasig, Metro Manila. In this position, you'll be the heart of our Analytics & Insights team, providing invaluable insights to our Consumer-Packaged Goods clients across Asia. Your day-to-day will involve diving deep into performance overviews and business issue analyses, partnering closely with your colleagues to transform the customer experience. You will leverage your expertise in NielsenIQ’s Retail Measurement Services, navigating the fast-paced world of FMCG, while optimizing client engagement through thoughtful consulting. If you're someone who gets energized by data and thrives on developing compelling narratives from numbers, this job is your canvas! With opportunities for growth and flexibility, you’ll be part of a forward-thinking team that prioritizes engaging our clients and delivering business solutions that track and enhance client performance. You’ll also enjoy the benefits of a flexible work environment and options for professional development. Join us at NielsenIQ, where you can help us make waves in the consumer insights industry, driving meaningful change and success for our clients and your career. Come be a part of something exceptional!
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