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Executive/ Senior Executive, Analytics & Insights - job 1 of 2

Job Description

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients through delivering retail measurement insights and analysis.  

Responsibilities

  • Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
  • Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
  • Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
  • Working closely with the Consulting Lead and Customer Service to transform customer experience 
  • Consulting clients to optimize use of NielsenIQ Essentials 
  • Developing and delivering business solutions for client performance tracking 

Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

Qualifications

  • At least a bachelor's degree, preferably in business  
  • Open for graduates, 6 months to 1 year experience. 
  • At least 2 years’ work experience, preferably within consumer or trade marketing, analytics and insights or market research.  
  • Knowledge of the Consumer-Packaged Goods (CPG) industry 
  • Knowledge of research techniques and methodologies would be an advantage 
  • Excellent analytical skills 
  • Excellent communication skills and presentation skills  
  • An ability to work independently and in a team  
  • Good interpersonal skills are a must 
  • Fluent in spoken and written English 
  • Additional Asian language skills is an advantage 
  • Competent in Microsoft Office (Excel, PowerPoint, Word, etc)  

Additional Information

Remote hybrid based role, must be physically located within Philippines and candidate must be a Country/Region Resident

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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What You Should Know About Executive/ Senior Executive, Analytics & Insights, NielsenIQ

Are you ready to jump into a role that combines a passion for analytics with a focus on client success? At NielsenIQ, we're looking for an Executive/Senior Executive, Analytics & Insights right here in vibrant Pasig, Metro Manila. In this position, you'll be the heart of our Analytics & Insights team, providing invaluable insights to our Consumer-Packaged Goods clients across Asia. Your day-to-day will involve diving deep into performance overviews and business issue analyses, partnering closely with your colleagues to transform the customer experience. You will leverage your expertise in NielsenIQ’s Retail Measurement Services, navigating the fast-paced world of FMCG, while optimizing client engagement through thoughtful consulting. If you're someone who gets energized by data and thrives on developing compelling narratives from numbers, this job is your canvas! With opportunities for growth and flexibility, you’ll be part of a forward-thinking team that prioritizes engaging our clients and delivering business solutions that track and enhance client performance. You’ll also enjoy the benefits of a flexible work environment and options for professional development. Join us at NielsenIQ, where you can help us make waves in the consumer insights industry, driving meaningful change and success for our clients and your career. Come be a part of something exceptional!

Frequently Asked Questions (FAQs) for Executive/ Senior Executive, Analytics & Insights Role at NielsenIQ
What are the responsibilities of the Executive/Senior Executive, Analytics & Insights position at NielsenIQ?

As the Executive/Senior Executive, Analytics & Insights at NielsenIQ, your responsibilities include providing performance overview analyses and business issue analyses for our Consumer-Packaged Goods clients. You will also engage in delivering in-depth consulting services and insights while developing a deep knowledge of NielsenIQ's Retail Measurement Services (RMS) and Panel solutions to maximize value for clients. Working collaboratively with other teams, you will focus your efforts on enhancing customer experience through tailored consulting that optimizes the use of NielsenIQ Essentials.

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What qualifications are needed for the Executive/Senior Executive, Analytics & Insights role at NielsenIQ?

To qualify for the Executive/Senior Executive, Analytics & Insights position at NielsenIQ, you should hold at least a bachelor's degree, preferably in business or a related field. While recent graduates with 6 months to 1 year of experience are welcome, candidates with at least 2 years of relevant work experience in consumer or trade marketing, analytics, insights, or market research will find an edge. Strong analytical skills, excellent communication abilities, and a good command of Microsoft Office tools are essential for success in this role.

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What does a typical day look like for an Executive/Senior Executive, Analytics & Insights at NielsenIQ?

A typical day as an Executive/Senior Executive, Analytics & Insights at NielsenIQ involves hands-on analysis and client engagement. You’ll start by analyzing client performance metrics and preparing insights that inform strategic decisions. Expect to spend your time consulting with clients to discuss findings and recommend solutions while collaborating with different teams. Networking with FMCG clients is also key, ensuring that you understand their needs deeply, which will allow you to craft compelling narratives that drive business growth.

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Is the Executive/Senior Executive, Analytics & Insights role at NielsenIQ a remote position?

Yes, the Executive/Senior Executive, Analytics & Insights position at NielsenIQ offers a hybrid work environment. However, candidates must be physically located in the Philippines, ensuring that you can easily collaborate with local teams and clients across the region while enjoying the benefits of flexible working arrangements.

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What career growth opportunities does NielsenIQ offer for the Executive/Senior Executive, Analytics & Insights role?

NielsenIQ is committed to professional development for all employees, particularly those in the Executive/Senior Executive, Analytics & Insights role. You will have access to various learning resources, including LinkedIn Learning and mentorship programs, designed to enhance your skills and advance your career. As the company grows and expands its offerings in consumer insights, you can expect opportunities for upward mobility and specialized training tailored to your interests and aspirations.

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Common Interview Questions for Executive/ Senior Executive, Analytics & Insights
Can you explain your experience with data analytics and how it applies to the Executive/Senior Executive, Analytics & Insights role?

When discussing your experience with data analytics, focus on specific projects or responsibilities that relate directly to the potential role at NielsenIQ. Highlight your proficiency in analyzing consumer data and drawing actionable insights from it. Providing a clear example where your analytical skills led to improved client outcomes or strategic decisions will demonstrate your capability in this area.

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What strategies would you use to understand client needs effectively as an Executive/Senior Executive, Analytics & Insights?

To really grasp client needs, I would emphasize the importance of building strong relationships. I would suggest conducting regular check-ins to receive feedback, engaging in active listening, and asking probing questions to uncover deeper insights. Additionally, employing qualitative research methods can help in truly understanding client perspectives, which is crucial for delivering tailored insights.

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Give an example of a time you provided insights that led to a successful business decision.

In answering this question, recount a specific instance where your insights from data analysis influenced a major decision. Describe the context, your analysis process, the insights you uncovered, and how it changed the course of action for the business. Emphasize the impact your contribution had on client performance or strategic direction.

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How do you prioritize your tasks when facing multiple projects as an Executive/Senior Executive, Analytics & Insights?

I prioritize my tasks by assessing urgency and importance. By utilizing project management tools, I can outline deadlines, identify the key deliverables for each project, and allocate appropriate resources. I also believe in regular communication with team members to ensure aligned priorities and collaborative success, enabling us to meet shared goals effectively.

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What tools and software are you proficient in that relate to the Executive/Senior Executive, Analytics & Insights role?

In this role, proficiency in tools such as Microsoft Excel for data analysis, PowerPoint for presentations, and any specific analytics software relevant to retail measurement services will be essential. Elaborating on your comfort level with these tools, as well as any others you have experience with, would demonstrate your readiness for the position.

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How do you stay updated with the latest trends in analytics and consumer insights?

I prioritize staying updated by regularly reading industry publications, participating in webinars, and engaging with thought leaders on platforms like LinkedIn. Subscribing to analytics newsletters and attending relevant conferences also helps me stay informed about emerging trends and best practices in consumer insights, ensuring I can bring innovative ideas to the team.

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Can you provide an example of how you’ve used storytelling in presenting data?

When asked about storytelling with data, highlight an instance where you transformed complex data into a compelling narrative for a client presentation. Explain your process of using visuals, maintaining a clear message, and ensuring the audience grasps the key takeaways, illustrating the importance of storytelling in driving effective decision-making.

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What do you find most challenging about analytics, and how do you overcome it?

One common challenge in analytics is ensuring data accuracy and relevance. To overcome this, I consistently cross-verify data sources and leverage multiple datasets when possible. I also actively engage with stakeholders to make sure I fully understand the context, which aids in providing accurate and relevant insights.

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Describe a time when you had to work with a difficult client. How did you handle it?

In discussing a challenging client interaction, it's important to focus on your conflict-resolution strategies. Share a specific situation, how you managed communication with the client, your approach to understanding their concerns, and the results of your handling. Articulating empathy alongside professionalism showcases your interpersonal skills.

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What motivates you to excel in the Executive/Senior Executive, Analytics & Insights role?

Expressing your passion for analytics and helping clients succeed is key. Discuss intrinsic motivations like problem-solving, alongside external factors such as the impact of your work on client growth and success. Articulating how this role aligns with your personal and professional goals will resonate well in the interview.

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Full-time, hybrid
DATE POSTED
March 19, 2025

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