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Project Coordination Manager

Company Description

ID: R25_0005626

This is a Hybrid Position.

Job Description

This role requires smooth execution management and complete control over tasks as per SOPs & SLAs related to projects and admin duties specific to DA back office in coordination with local level HUB resources / local Delivery resources for all countries under Malaysia HUB.

The Project Coordination Manager has to familiarize with all collection services in order to execute, manage and control them effectively post Go-Live of HUB, with different stakeholders while working & supporting on projects, and admin duties  in order to meet them as per aligned timelines & SLAs and to understand country level exceptions, timelines, requirements etc. in detail together with local HUB resources for future Standardization & Automation.

Responsibilities

 

  • Ensures execution of tasks pertaining to Projects and Admin duties happens as per SLAs 
  • Engage with country level stakeholders to understand their concerns & also HUB pain points and work on finding simpler & efficient solutions to it
  • Organizes regular engagement calls with the team to understand their concerns, coach them, organize training for them (as per development needs) & work towards keeping their motivation levels always high
  • Looks for optimization opportunities on a continual basis
  • Engage continuously with team and create an environment that drives and promotes integrity and company values
  • Leads continuous improvements initiatives
  • Remain aware about country level exceptions, nuances, risks, challenges, timelines while working on Projects and Admin duties
  • Anticipate challenges, risks and raise them HUB-Leader

Qualifications

If you are a data-driven professional, a lover of innovation, committed to make things to happen and with a leader mindset, this is your place.

The  Project coordination manager has a highly effective communication skills matched with good presentation, has the talent on influencing skills, and it's committed with the integrity. Must have the ability to operate effectively with high energy and flexibility in a fast-paced, constantly evolving team environment.

 

Requirements

  • College degree (Preferred on Business Administration, Marketing, Engineer, Project Management...)
  • +8 years of working experience (preferably on market research)
  • +5 years working as people Manager
  • English Proficiency
  • Result oriented with aptitude for continuous process improvements (continuous improvement)
  • Comfortable working with data and numbers as well as collecting and reporting information
  • Good understanding of operational metrics
  • Technically savvy to work on analytical tools
  • Proficient in Microsoft Office Suites
  • Business acumen with strong organization skills
  •  Appropriately models and reflects the Nielsen values and leadership profile

 

Nice To Have

  • Any additional language would be a deal breaker
  • Product knowledge
  • Multi country market knowledge
  • Knowledge of Field Audit Methodology, CDAR tools and processes

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

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What You Should Know About Project Coordination Manager, NielsenIQ

Are you ready to take charge as a Project Coordination Manager at NIQ? This remote position based in Ciudad de México presents a fantastic opportunity to lead projects with a focus on efficiency and innovation. In this role, you'll ensure that project execution runs smoothly in line with established SOPs and SLAs, collaborating with local Delivery resources across various countries under our Malaysia HUB. You'll become the linchpin in managing and controlling our collection services post Go-Live, working closely with stakeholders to understand and address their needs. Not only will you set up regular engagement calls to motivate and train your team, but you'll also be on the lookout for continual optimization opportunities. Your mission is to cultivate a collaborative environment that embodies integrity while navigating country-level nuances and challenges. With a preferred degree in Business Administration or a related field, plus over 8 years of experience and 5 years in a management role, you're equipped to drive results through your analytical and organizational skills. If you're someone who thrives in a dynamic, fast-paced environment and loves turning challenges into opportunities, we want to hear from you! Join us at NIQ, where we are committed to consumer intelligence and understanding buying behaviors. Your leadership could help shape the future of our global reach.

Frequently Asked Questions (FAQs) for Project Coordination Manager Role at NielsenIQ
What are the main responsibilities of a Project Coordination Manager at NIQ?

As a Project Coordination Manager at NIQ, your primary responsibilities will include ensuring smooth execution management of projects and overseeing specific administrative duties as per established SLAs. You'll engage with stakeholders at the country level to address any concerns, conduct regular team engagement calls for training and motivation, and identify opportunities for process optimization. Essentially, you'll be the driving force behind project success and team performance.

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What qualifications do you need to be a Project Coordination Manager at NIQ?

To qualify as a Project Coordination Manager at NIQ, you should ideally possess a college degree in Business Administration, Marketing, Engineering, or Project Management. Moreover, candidates are expected to have over 8 years of relevant experience, particularly in market research, along with at least 5 years of experience in a management role. Strong communication skills in English and a results-oriented mindset are crucial for success in this position.

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How does NIQ promote team engagement for Project Coordination Managers?

At NIQ, promoting team engagement for Project Coordination Managers is fundamental. You will organize regular engagement calls to understand team concerns, provide coaching, and offer training tailored to their development needs. This commitment not only enhances motivation levels but also fosters a collaborative environment that encourages continuous improvement and aligns with the company’s values.

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What kind of work environment can a Project Coordination Manager expect at NIQ?

NIQ offers a flexible work environment for its Project Coordination Managers, allowing for hybrid work arrangements. With a strong emphasis on diversity, equity, and inclusion, you will be part of a global team that values innovation and continuous process improvements. This environment is designed to keep you motivated while facilitating effective collaboration across different countries.

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What additional skills can benefit a Project Coordination Manager at NIQ?

Additional skills that can be beneficial for a Project Coordination Manager at NIQ include proficiency in multiple languages, knowledge of various product lines, and an understanding of field audit methodology. Familiarity with analytical tools and operational metrics can also enhance your ability to manage projects effectively and drive improvements across teams.

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Common Interview Questions for Project Coordination Manager
Can you describe your experience with project management in a remote setting?

Certainly! In a remote setting, effective communication and organization are key. I have leveraged various project management tools to track progress and maintain clear channels of communication. By scheduling regular check-ins and using collaboration software, I ensured that the team remained synchronized and motivated while effectively addressing any challenges that arose.

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How do you handle conflicts among team members?

Handling conflicts requires empathy and proactive communication. I believe in addressing issues as soon as they arise, facilitating open discussions to allow team members to express their perspectives. I focus on finding a common ground where all parties feel heard, leading to collaborative solutions that strengthen team dynamics.

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How do you prioritize tasks and manage deadlines?

To prioritize tasks effectively, I assess the impact and urgency of each project. I often rely on tools such as task management software to visualize deadlines and dependencies. By regularly reviewing progress with the team, I can adjust priorities as needed to ensure that we meet critical deadlines without compromising quality.

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What methods do you use to motivate your team?

Motivating a team involves recognizing individual contributions and fostering a positive environment. I implement regular feedback sessions, celebrate team achievements, and encourage personal development through tailored training programs. By aligning team goals with personal aspirations, I create a motivating atmosphere where everyone feels valued.

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Can you give an example of a successful project you managed?

Absolutely! I managed a project that involved launching a new service across multiple countries. By coordinating closely with local teams, I ensured that each branch's unique challenges were addressed on time. Through effective stakeholder engagement and continuous feedback loops, we delivered the project ahead of schedule, ultimately increasing service adoption by over 30%.

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How do you ensure quality control in your projects?

Quality control starts with thorough planning and understanding project requirements. I implement regular checkpoints to assess progress against established quality metrics. Engaging the team in quality discussions and incorporating their feedback helps us adhere to high standards and catch potential issues early on.

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Describe how you stay organized when overseeing multiple projects.

I utilize a combination of digital tools for project management and personal organization. I maintain a master schedule that outlines all project timelines and responsibilities while using task lists to track daily priorities. Regular meetings with project leads also help keep everything in focus and aligned.

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How do you adapt to changes in project scope?

Adapting to changes in scope involves flexibility and clear communication. Once changes are identified, I assess their impact and update the project plan accordingly. I involve the team in discussions about new expectations and necessary adjustments, ensuring everyone is aligned and focused on our adjusted goals.

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What do you consider the most challenging aspect of project management?

One of the most challenging aspects of project management can be managing stakeholder expectations, especially when priorities shift. I address this by maintaining open lines of communication, providing updates regularly, and being transparent about challenges. This approach builds trust and helps to mitigate surprises.

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How do you foster a culture of continuous improvement in your team?

To foster a culture of continuous improvement, I encourage team members to share insights and evaluate processes regularly. I implement 'lessons learned' sessions where we can analyze past projects to identify areas for improvement. This practice not only empowers team members but also leads to innovative solutions and enhanced collaboration.

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DATE POSTED
April 6, 2025

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