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Enterprise Risk Program Manager

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As a Global Regulatory Affairs Operational Risk Program Manager, you will be part of the Global Regulatory Affairs Portfolio and Program Management team, working closely with the Operational Resiliency Portfolio Manager, Chief Operational Risk Officer, and Enterprise Resiliency Program Directors to deliver at-scale change in our operational risk capabilities. In your role, you will work with other Program Managers to manage a large scale, enterprise-wide Program with multiple projects and work streams. These projects involve delivery of critical strategic enterprise capabilities or regulatory changes that impact multiple business units or disciplines. This role is responsible for aligning resources, updating and reporting on project plans, tracking key milestones/risks/dependencies and ensuring implementation of critical business capabilities or regulatory changes.

The ideal candidate will have a track record of supporting the delivery of complex change programs, working with diverse, cross-functional teams and facilitating alignment between stakeholders across the organization.
 

  • Mobilize and successfully execute complex, cross-enterprise change projects.
  • Manage day to day activities required by the Program Management Office, including standing status reporting, schedule and run of execution team meetings; capturing of key action items, issues, risks; maintain program-level action, decision, risk and issues logs
  • Review, challenge and route/manage packaging of deliverables and triage escalations
  • Work closely with Sponsors to ensure delivery of capabilities amongst the supported project teams
  • Manage financial forecasting, proposals and tracking
  • Effectively liaise between cross-functional stakeholders to align around common objectives.
  • Communicate program objectives; risks; issues and overall status to multiple levels of the organization.
  • Manage the project with a forward-looking mindset, i.e., proactively anticipate any potential issues, prevent them and/or define pragmatic contingency plans.
  • Proactively manage dependencies, ‘reusable assets’ (components of the solution that have been already built elsewhere), roadblocks and learning points (i.e., milestones defined to resolve any uncertainty that the team might be dealing with).
  • Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.
  • Develop and control deadlines, budgets and activities pertaining to the supported projects.
     

The Successful Candidate Will Benefit From Having

  • Experience with large scale program management and complex regulatory cross-functional initiatives
  • Experience as a program manager within a financial institution in the areas of enterprise, operational or financial risk
  • Deep understanding of project management techniques and methods (i.e., what good looks like), change management principles
  • Program Management experience with complex initiatives or even a portfolio of initiatives (e.g., defining objectives and success metrics, developing execution plans, identifying and managing dependencies, anticipating and resolving roadblocks, ensuring that the project teams stay on track, proactively managing dependencies and making purposeful trade-offs)
  • Great skills across communication, facilitation, interpersonal, conflict resolution, team building, coaching members on practices, framework, ability to teach/train etc.
  • Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams )
  • Flexibility and adaptability to change
  • Openness to self-learning, improvement and experimentation
  • A minimum of 5 years serving as a Program Manager or a relevant role
     

Nice To Have

  • Experience in the financial services industry
  • Management consulting experience
  • BSc/BA diploma; Master’s degree is a big plus
     

,

Salary Range:

$114,700 - 194,900 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us: 

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater 

Reasonable accommodation

  

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

 
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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Average salary estimate

$154800 / YEARLY (est.)
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$114700K
$194900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Enterprise Risk Program Manager, Northern Trust

Are you ready to take your career to new heights as an Enterprise Risk Program Manager at Northern Trust in Chicago? We're a Fortune 500 company, with a strong legacy since 1889, and we're all about providing innovative financial services to our clients. In this role within our Global Regulatory Affairs team, you'll collaborate closely with various stakeholders, including the Operational Resiliency Portfolio Manager and Chief Operational Risk Officer, to drive impactful change across our operational risk capabilities. As an Enterprise Risk Program Manager, you'll manage large-scale programs that touch multiple business units, ensuring that we meet critical regulatory needs and align resources effectively. Your days will be a mix of strategic planning, communication, and problem-solving as you track milestones and resolve potential issues before they arise. With at least 5 years of experience in program management, particularly in financial or operational risk, you’ll leverage your deep understanding of project management techniques to guide diverse teams toward success. Your ability to build trust-based relationships will enable you to effectively communicate program objectives and status updates across all levels of the organization. If you're passionate about making an impact in a collaborative environment, this could be your next great opportunity. Join us and help shape the future of financial services while unlocking your potential with Northern Trust!

Frequently Asked Questions (FAQs) for Enterprise Risk Program Manager Role at Northern Trust
What are the primary responsibilities of an Enterprise Risk Program Manager at Northern Trust?

As an Enterprise Risk Program Manager at Northern Trust, your primary responsibilities include managing complex, cross-enterprise change projects, tracking key milestones and risks, and ensuring effective communication between stakeholders. You'll also be responsible for aligning resources, managing financial forecasting, and capturing action items during team meetings, all aimed at delivering strategic capabilities and regulatory changes across the organization.

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What qualifications do I need to become an Enterprise Risk Program Manager at Northern Trust?

To become an Enterprise Risk Program Manager at Northern Trust, you typically need at least 5 years of experience in program management or a relevant role, preferably within financial institutions. A deep understanding of project management techniques and change management principles is also essential. A bachelor's degree is required, while a master's degree and experience in management consulting are considered a plus.

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How can I prepare for the role of Enterprise Risk Program Manager at Northern Trust?

Preparing for the role of Enterprise Risk Program Manager at Northern Trust involves brushing up on your project management skills, especially in navigating complex regulatory frameworks. Familiarize yourself with industry standards, enhance your communication and facilitation skills, and be ready to showcase your experience in managing large-scale cross-functional initiatives when you apply.

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What type of projects will I manage as an Enterprise Risk Program Manager at Northern Trust?

In the role of an Enterprise Risk Program Manager at Northern Trust, you will manage various large-scale projects that involve delivering strategic capabilities or implementing regulatory changes affecting multiple business units. This can include overseeing change initiatives that aim to enhance operational resilience and compliance with financial regulations.

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What is the work culture like for Enterprise Risk Program Managers at Northern Trust?

The work culture at Northern Trust for Enterprise Risk Program Managers is flexible and collaborative, emphasizing innovation and community impact. You'll work alongside accessible senior leaders and have the opportunity to explore new ideas in a supportive environment that values diversity and inclusion.

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Common Interview Questions for Enterprise Risk Program Manager
Can you describe your experience with managing complex change programs?

When answering this question, focus on specific examples where you've successfully led large-scale initiatives. Discuss the challenges you faced, how you coordinated across teams, and the strategies you implemented to achieve project goals. Highlight your ability to manage uncertainties and dependencies effectively.

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How do you ensure effective communication within diverse teams?

In your response, emphasize your strategies for fostering open communication among team members. Mention tools you use for status updates and how you facilitate feedback loops to ensure all voices are heard. Providing real examples can strengthen your case.

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What steps do you take to manage risks in a program?

Outline a systematic approach to risk management that includes risk identification, assessment, and mitigation strategies. Share examples where you've successfully navigated potential issues in previous projects and how you communicated these to stakeholders.

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How would you resolve conflicts among stakeholders?

Discuss your conflict resolution skills, emphasizing the importance of understanding each party's perspective and finding common ground. Provide an example where a conflict was successfully resolved through negotiation and communication.

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Describe your approach to ensuring deadlines and budgets are met.

Share your techniques for project scheduling, resource allocation, and what tools you utilize to track progress. Mention how you adapt when unexpected changes arise, ensuring to keep stakeholders informed at all times.

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Can you give us an example of a challenging project you managed?

Be prepared to describe a specific project, your role, the challenges encountered, and the ultimate outcome. Focus on your problem-solving abilities and how you rallied your team to achieve success despite obstacles.

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What project management methodologies are you familiar with?

Discuss the project management methodologies you are experienced with, such as Agile, Waterfall, or Lean. Explain how you apply these methodologies in practice and the advantages they bring to managing complex projects effectively.

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How do you track project progress and report updates?

Explain your process for tracking progress, including the metrics you use to evaluate success. Discuss how you compile and communicate updates to ensure transparency with stakeholders, including both routine and ad-hoc reporting structures.

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What is your strategy for building trust with stakeholders?

Highlight your focus on active listening, demonstrating reliability, and delivering on promises. Provide examples of how building relationships has led to successful project outcomes in your experience.

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Why do you want to work at Northern Trust as an Enterprise Risk Program Manager?

Express your interest in Northern Trust's commitment to innovation and community impact. Discuss how your skills align with their objectives and how you envision contributing to the company's success while growing in a supportive environment.

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Join a Team That’s Made for Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the dri...

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DATE POSTED
April 2, 2025

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