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Patient Care Technician-Oncology Sg4 North Full Time Days - job 1 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the supervision of an RN performs basic patient care activities.

Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

This position is full-time, 72 hours per pay period, night shift, 7:00 a.m. to 7:30 p.m. with alternating weekends and holidays.

Qualifications

Required:

  • High School Diploma or equivalent
  • Nursing students who have completed one clinical rotation
  • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students  with one semester of clinical completed
  • CPR – Basic Life Support
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Phlebotomy experience
  • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Technician-Oncology Sg4 North Full Time Days, Northwestern Memorial Healthcare

At Northwestern Medicine, we're on a mission to redefine healthcare, and we're looking for passionate individuals to join our team as a Patient Care Technician in our Oncology department located in beautiful Palos Heights, IL. As a vital member of our healthcare environment, you will be in the heart of patient care, helping patients with their basic needs and supporting their daily activities. You'll be working under the supervision of our fantastic Registered Nurses, where you'll not only perform essential tasks like monitoring vital signs and assisting with personal care, but also build meaningful connections with patients. We truly value our employees at Northwestern Medicine, offering a robust benefits package, including tuition reimbursement, loan forgiveness options, and a competitive 401(k) matching program. Imagine being part of a team that not only prioritizes patient care but also invests in your development and well-being! With a schedule of 72 hours per pay period on day shifts from 7:00 a.m. to 7:30 p.m., including alternating weekends and holidays, this is an excellent opportunity for someone eager to make a difference in the oncology field while respecting work-life balance. If you’re ready to step into a role that offers support, growth, and the chance to enhance patient experiences, we want to hear from you. Join us at Northwestern Medicine, where each patient interaction matters!

Frequently Asked Questions (FAQs) for Patient Care Technician-Oncology Sg4 North Full Time Days Role at Northwestern Memorial Healthcare
What are the key responsibilities of a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, you will perform essential basic nursing care activities supervised by an RN. This includes monitoring vital signs, assisting patients with personal care, recording intake/output, and swiftly reporting any changes in patients’ conditions. You will also maintain a clean environment and ensure efficient communication between departments, making a significant impact on patient satisfaction.

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What qualifications do I need to become a Patient Care Technician at Northwestern Medicine?

To become a Patient Care Technician at Northwestern Medicine, you typically need a high school diploma or equivalent. We welcome nursing students who have completed one clinical rotation, as well as certified nursing assistants and emergency medical technicians. BLS certification is essential for this role, ensuring you are prepared to respond effectively in medical emergencies.

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What skills are important for success as a Patient Care Technician at Northwestern Medicine?

Success as a Patient Care Technician at Northwestern Medicine requires excellent communication skills, critical thinking, and the ability to prioritize tasks in a fast-paced environment. Being flexible, organized, and capable of multitasking under stress are also crucial. Your compassion and dedication to patient care will set you apart in this rewarding position.

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Is there room for career growth as a Patient Care Technician at Northwestern Medicine?

Absolutely! Northwestern Medicine values your growth and provides numerous opportunities for advancement. With ongoing education and training, you can move into specialized roles or explore further education to elevate your career within the healthcare field. We’re committed to supporting your journey every step of the way.

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What does a typical day look like for a Patient Care Technician at Northwestern Medicine?

A typical day for a Patient Care Technician at Northwestern Medicine involves a variety of tasks aimed at delivering high-quality patient care. You’ll start by checking vital signs, assisting patients with daily activities like bathing and grooming, and keeping patient rooms in order. Throughout your shift, you’ll communicate closely with nursing staff, respond to call lights, and help ensure a positive patient experience.

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Common Interview Questions for Patient Care Technician-Oncology Sg4 North Full Time Days
Can you describe a time when you had to handle a difficult patient as a Patient Care Technician?

When answering this question, focus on demonstrating your empathy, patience, and communication skills. Explain the situation, your actions to resolve it, and how it contributed to providing better care or improving patient comfort.

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What inspired you to pursue a career as a Patient Care Technician at Northwestern Medicine?

Share your motivation for wanting to work in healthcare and your alignment with Northwestern Medicine’s patient-first philosophy. Highlight any relevant experiences that inspired you and why you’re drawn to the oncology specialty.

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How do you prioritize tasks during a busy shift as a Patient Care Technician?

Discuss your organizational skills and ability to assess patient needs effectively. Provide an example of a past experience where you managed multiple responsibilities, explaining how you prioritized to ensure all patients received the necessary care.

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What is your experience with monitoring vital signs and recording patient information?

Mention any relevant training or hands-on experience you have had in monitoring vital signs. Emphasize your attention to detail when recording patient data and how that information is essential for the nursing staff to make informed decisions.

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How do you keep yourself motivated during challenging situations?

Your answer should demonstrate resilience and a positive outlook. Share techniques you employ to remain focused and uplifted, especially when faced with difficult patient interactions or a high-stress environment.

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In what ways do you ensure patient confidentiality and privacy?

Explain your understanding of HIPAA regulations and the importance of protecting patient information. Discuss your commitment to maintaining confidentiality through careful handling of medical records and respectful interactions with patients.

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Can you share how you handle stress or high-pressure situations?

Talk about personal strategies you use to cope with stress, such as time management techniques or practices like deep breathing. It’s crucial to address how you remain calm and professional in high-pressure scenarios while supporting patients.

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How would you approach working with a diverse patient population?

Explain your appreciation for diversity in the workplace and your eagerness to understand patients' unique backgrounds and how they impact their care preferences. Share any relevant experiences that reflect your ability to communicate and connect with diverse groups.

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What do you consider the most important qualities of a successful Patient Care Technician?

Highlight qualities such as empathy, effective communication, and a strong work ethic. Discuss how these attributes contribute to patient satisfaction and the overall healthcare experience.

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What do you know about Northwestern Medicine’s approach to patient care?

Research and refer to Northwestern Medicine’s mission and values, focusing on their commitment to high-quality, compassionate care. Express your enthusiasm about aligning with their vision and how you believe you can contribute positively to that environment.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
March 22, 2025

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