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Production Engineer

Yahoo Mail is the ultimate consumer inbox with hundreds of millions of users. It’s the best way to access your email and stay organized from a computer, phone or tablet. With its beautiful design and lightning fast speed, Yahoo Mail makes reading, organizing, and sending emails easier than ever.

A Little About Us:

The Mail engineering team builds industry-leading Mail platforms and integrates with almost every Yahoo product in the company. We build and maintain platforms at scale and ensure that Yahoo Mail is always able to serve its hundreds of millions of users and billions of daily transactions. 


In the production engineering team, we use a combination of open-source software and develop our internal tools. We engineer automated solutions for daily operations, auto-scaling, auto-remediation, failure detection/predictions, and performing frequent changes while running thousands of servers and nodes non-interrupted. We encourage new ideas and continuously experiment and evaluate new technologies to assimilate them into our infrastructure. Our team structure encourages trust, learning from one another, having fun, and attracting people who are passionate about what they do. 

A Lot About You:

In this role, you will closely collaborate with architects and software developers to facilitate the delivery of our services to an extensive user base of Yahoo Mail users. As an essential team member, you will collaborate with cross-functional teams to design, implement, and manage Yahoo Mail cloud infrastructure and migrate large-scale on-prem applications to the Google Cloud Platform (GCP). Your main responsibilities will encompass the administration and maintenance of cloud infrastructure, including on-call support, monitoring, security best practices, automation, deployment, the establishment of CI/CD pipelines, and the formulation of reusable cloud infrastructure templates via infrastructure as code (IaC) methodologies.

Qualifications:

  • Bachelor's or Master's degree in Computer Science or related field; Or, equivalent experience.

  • 3+ years of experience in supporting Site Reliability, DevOps, Infrastructure, and handling on-call duties within Cloud environments, with a preference for experience in Google Cloud Platform (GCP).

  • Proficiency in managing GCP services, including Kubernetes Engine (GKE), Compute Engine (GCE), Networking, Security, CI/CD pipelines, and other common Cloud technologies.

  • Proven experience working with very large-scale applications, computer systems, and networks.

  • Proficiency in Linux, TCP/IP, HTTP, MAIL protocols, DNS, content delivery networks (CDN), load balancers, and troubleshooting techniques.

  • Proficiency in constructing Infrastructure as Code (IAC) using tools like Terraform, Ansible, and Helm Charts.

  • Proficiency in programming using Python, Golang, or Java, along with the ability to build CI/CD pipelines for deploying services in these languages.

Nice to have:

  • Cloud databases and storage platforms, such as Storage Services (GCS), Cloud SQL, Spanner, and Firestore.

  • Experience building transaction processing systems (OLTP) and/or larger scale analytics (OLAP)

  • Machine Learning and AI platforms, such as Vertex AI, Generative AI, BigQuery, Looker and DataProc

  • Cloud observability , Open telemetry

  • You have proven track records in migrating on-premise infrastructure to GCP or any cloud infrastructure. 

  • You have years of operational experience in both on-premise and cloud environments.

  • You are able to build the cloud services, including GKE and Spanner, from scratch using IaC (Terraform) and various build and CICD tools. 

  • You are a collaborative team player and have a continuous improvement mindset. 

  • You have good conversation and presentation skills to explain architecture and design of cloud technologies to senior engineering architects.

  • You know how to set sprint goals to be specific, measurable, achievable, realistic and know the process of backlog refining, prioritizing backlog items and being an active participant in sprint planning sessions.

#LI-AC1

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more.

The compensation for this position ranges from $111,000.00 - $231,250.00/yr and will vary depending on factors such as your location, skills and experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.

Currently work for Yahoo? Please apply on our internal career site.

Average salary estimate

$171125 / YEARLY (est.)
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$111000K
$231250K

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What You Should Know About Production Engineer, Ouryahoo

Join the Yahoo Mail engineering team as a Production Engineer and help shape the future of one of the most utilized email platforms worldwide! At Yahoo, we're not just building a product; we’re crafting experiences for hundreds of millions of users daily. As a Production Engineer, you'll collaborate closely with architects and software developers, ensuring our vast user base has seamless access to the services they rely on. You'll play a pivotal role in designing, implementing, and managing our cloud infrastructure, as we migrate large-scale applications to Google Cloud Platform (GCP). Your responsibilities will include maintaining cloud infrastructure, providing on-call support, monitoring performance, and implementing best practices for security and automation. Utilizing Infrastructure as Code (IaC) methodologies, you'll create reusable cloud templates that streamline our operations. Your expertise in managing GCP services, combined with your proficiency in programming languages like Python, Golang, or Java, will support our dynamic team in delivering robust solutions. We encourage innovative thinking and a collaborative spirit, and with our flexible hybrid work options, you’ll find a balance that suits your lifestyle while being part of a team that values learning and growth. If you're passionate about cloud technologies and looking for an inclusive environment where creativity thrives, you might be the perfect fit for Yahoo Mail as a Production Engineer!

Frequently Asked Questions (FAQs) for Production Engineer Role at Ouryahoo
What are the main responsibilities of a Production Engineer at Yahoo Mail?

As a Production Engineer at Yahoo Mail, your primary responsibilities will include maintaining and administering cloud infrastructure, managing deployments, and establishing continuous integration and continuous delivery (CI/CD) pipelines. You'll also provide on-call support and monitor for performance and security best practices. This role requires collaboration with other teams to facilitate the delivery of services and ensure that our infrastructure can handle millions of users efficiently.

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What qualifications do I need to be a Production Engineer at Yahoo Mail?

To be a successful Production Engineer at Yahoo Mail, you should possess a Bachelor's or Master's degree in Computer Science or a related field, or have equivalent experience. Additionally, at least three years of experience in site reliability, DevOps, or cloud infrastructure management is preferred, especially hands-on experience with Google Cloud Platform (GCP) services, Kubernetes Engine, and other cloud technologies.

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What technologies will I be working with as a Production Engineer at Yahoo Mail?

In your role as a Production Engineer at Yahoo Mail, you'll work with a variety of technologies, particularly those within the Google Cloud Platform such as Kubernetes Engine (GKE), Compute Engine (GCE), and CI/CD tools. You'll also use Infrastructure as Code (IaC) tools like Terraform and practice programming in languages such as Python, Golang, or Java while ensuring our applications run smoothly at scale.

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Does Yahoo Mail provide any training or career development for Production Engineers?

Absolutely! Yahoo Mail is committed to fostering a culture of continuous improvement and learning. As a Production Engineer, you'll have access to various training resources and development programs to help you grow your skills in cloud technologies, infrastructure management, and collaborative teamwork. We encourage new ideas and aim to create an environment where you can thrive.

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What is the work environment like for a Production Engineer at Yahoo Mail?

The work environment for a Production Engineer at Yahoo Mail is dynamic and collaborative. We promote a flexible hybrid work model that allows you to balance your professional and personal life while working with a supportive team. Our culture emphasizes trust, teamwork, and the pursuit of innovative ideas, creating an engaging atmosphere where everyone can contribute and succeed.

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Common Interview Questions for Production Engineer
What is your experience with Google Cloud Platform as a Production Engineer?

When answering this question, focus on specific GCP services you have worked with, such as Kubernetes Engine or Compute Engine. Highlight relevant projects where you utilized these services effectively, demonstrating your ability to manage cloud environments, streamline deployments, and solve any challenges that arose.

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How do you prioritize tasks when managing cloud infrastructure?

To effectively prioritize tasks, you should assess urgency and impact. Explain your methodology for evaluating incidents, maintenance tasks, and project deadlines. Share any tools or strategies you use for backlog management to ensure critical tasks are addressed promptly.

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Can you describe a time when you automated a manual process in your previous role?

When responding, provide a specific example detailing the manual process, the steps you took to develop an automated solution, and the outcome. Highlight the benefits of automation in terms of time savings, increased reliability, or enhanced efficiency.

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What best practices do you follow for cloud security in your projects?

Discuss the security measures you implement while managing cloud infrastructure, such as using IAM roles, encryption, and regular audits. Elaborate on how you keep abreast of the latest security practices and your experience in ensuring compliance with security policies.

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Describe your experience with Infrastructure as Code tools.

Explain your familiarity with IaC tools like Terraform or Ansible. Share instances where you've utilized these tools to streamline deployments or manage infrastructure efficiently, discussing the benefits of adopting IaC practices in your work.

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How do you ensure high availability and reliability of services in a cloud environment?

Address your strategies for maintaining service availability, such as load balancing, disaster recovery planning, and using monitoring tools. Provide examples of how you've implemented resilience in previous projects or roles and how it benefited the system.

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How do you keep up with new technologies and trends in cloud engineering?

Share your approach to professional development, including following industry blogs, attending webinars/conferences, or participating in relevant online communities. Highlight how this knowledge has helped you apply new technologies effectively in your projects.

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What has been your most challenging project as a Production Engineer?

When answering, choose a project that illustrates your problem-solving abilities and technical knowledge. Discuss the specific challenges faced, your role in tackling them, and how this experience contributed to your growth as an engineer.

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How would you approach a situation where a service is down?

Detail your incident response plan, emphasizing your systematic approach to diagnosing the issue, communicating with stakeholders, and implementing solutions effectively. Mention the tools or frameworks you use for incident management and your experience in handling similar scenarios.

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What are the key metrics you monitor in a cloud infrastructure?

Discuss the critical metrics you focus on, such as latency, uptime, resource utilization, and error rates. Explain how you use these metrics to assess infrastructure performance and guide improvements or optimizations in your cloud environment.

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DATE POSTED
April 9, 2025

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