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Senior Payment Specialist

About PayU 

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 


As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 


Would you like to start your career in one of the biggest fintech companies in the world?


We are looking for a Senior Payment Specialist with strong analytical skills, who will be responsible for handling daily payout-related activities, ensuring timely and correct execution of outgoing payments, co-operating with other teams and supporting the manager.

 

Excited yet? Continue reading to find out more about the role!


RESPONSIBILITIES AND KEY ACTIVITIES
  • Ensure timely and accurate execution of outgoing transfers and payouts,
  • Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulations,
  • Meet the SLA for supervised processes,
  • Take responsibility of KPIs and the service delivery,
  • Coordinate the daily routine of work for the team,
  • Assure that all procedures and manuals are in place and up to date,
  • Cooperate with Operations team, Finance, IT Product or/and 3rd party providers in developing/implementation of tools supporting processes,
  • Support any project initiatives developing the area,
  • Identify any risks in the processes handled and propose preventive measures,
  • Report daily and periodically on executed processes.


QUALIFICATIONS AND EXPERIENCE
  • 3+ years' experience in similar role in payments industry (banks and/or payments institutions),
  • Proved record of introducing and/or standardizing processes and service delivery,
  • Working knowledge and understanding of process related activities, i.e. building target operating models, establishing & optimizing processes, deploying automated solutions,
  • Experience in managing projects, engaging key stakeholders to provide frequent status updates with the ability to resolve or appropriately escalate issues,
  • Knowledge of ITIL 4 and Six Sigma is a plus.


SKILLS & KNOWLEDGE
  • Working knowledge of payouts and payments schemes, solutions and products; starting with banks and going beyond, including local, global and cross-border landscape,
  • Proficient knowledge of payments industry,
  • Project Management experience,
  • Advanced spreadsheet skills,
  • Excellent verbal and written communication skills in English,
  • Working knowledge of process modeling tools.


BEHAVIOURAL COMPETENCIES
  • Ownership and accountability,
  • Ability to work proactively and independently,
  • Excellent analytical and problem-solving skills,
  • Good interpersonal skills,
  • Ability to work with deadlines and under pressure.


WHAT WE OFFER
  • Work in an international organization operating in a rapidly changing industry,
  • Full-time employment under a contract of employment,
  • Benefits: ability to develop one’s own package in MyBenefit system,
  • Series of training,
  • Friendly work atmosphere in a young cooperation-driven team,
  • Ability to work in a hybrid model.


About us

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 


Our Commitment To Building A Diverse And Inclusive Workforce 

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities. 

Average salary estimate

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$80000K

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What You Should Know About Senior Payment Specialist, PayU GPO

Join PayU as a Senior Payment Specialist in Poznań, Poland, where you'll be part of a dynamic team at one of the leading payment and Fintech companies in the world! With a presence in over 50 high-growth markets, PayU is at the forefront of redefining online purchasing experiences for our 300,000+ merchants and millions of consumers. In this role, you’ll leverage your strong analytical skills to handle daily payout-related activities, ensuring precise execution of outgoing payments while collaborating closely with various teams to support overarching financial goals. Your responsibilities will include overseeing and optimizing operational processes to meet service level agreements (SLAs), ensuring compliance with internal policies and external regulations, and proactively identifying risks to enhance payment workflows. With a commitment to innovation, you'll also have opportunities to contribute to project initiatives aimed at developing robust payment solutions. If you possess 3+ years’ experience in the payments industry, proficiency in overseeing processes, and a knack for project management, this is your chance to join a company that values professional growth and a collaborative work atmosphere. At PayU, we’re not just about payments; we’re about creating an inclusive environment where our diverse team can thrive and contribute to our vision of a world without financial borders. Excited to shape the future of finance? Read on to discover how you can make an impact as part of our team!

Frequently Asked Questions (FAQs) for Senior Payment Specialist Role at PayU GPO
What are the responsibilities of a Senior Payment Specialist at PayU?

As a Senior Payment Specialist at PayU, your primary responsibilities include ensuring timely and accurate execution of outgoing payments, managing key performance indicators (KPIs), and coordinating daily work routines for your team. You will also collaborate with operations, finance, IT product teams, and third-party providers to optimize payment processes and support project initiatives that enhance our services.

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What qualifications are required for the Senior Payment Specialist position at PayU?

To qualify for the Senior Payment Specialist role at PayU, candidates should have over 3 years of experience in the payments industry, demonstrating a strong track record of process optimization and project management. Familiarity with payments schemes, excellent analytical skills, and advanced communication abilities in English are also crucial for success in this position.

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How does PayU ensure compliance in its payment processes as a Senior Payment Specialist?

At PayU, compliance is paramount. As a Senior Payment Specialist, you will ensure that all payment executions align with internal policies and external regulations. This involves maintaining up-to-date procedures, conducting regular audits on processes, and working collaboratively with compliance teams to identify any risks and implement preventive measures.

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What skills enhance the performance of a Senior Payment Specialist at PayU?

For a Senior Payment Specialist at PayU, key skills that enhance performance include strong analytical and problem-solving capabilities, excellent interpersonal communication skills, and the ability to work independently. Knowledge of payout schemes, experience with project management, and proficiency in using process modeling tools are also beneficial in this role.

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What work culture can a Senior Payment Specialist expect at PayU?

As a Senior Payment Specialist at PayU, you can expect a friendly, collaborative work culture that values diversity and inclusiveness. The company promotes transparency and flexibility, focusing on creating an environment where every team member feels empowered and valued, irrespective of their background.

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Common Interview Questions for Senior Payment Specialist
What strategies do you use to ensure the timely execution of payments?

To ensure timely payment executions, I establish streamlined processes that prioritize efficiency while adhering to regulations. I also utilize performance metrics to monitor progress and proactively address potential delays, collaborating closely with teams to resolve issues swiftly.

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Can you explain a time when you standardized a process in the payments industry?

In my previous role, I identified a convoluted payments tracking system that hindered efficiency. I implemented a more straightforward automated solution that reduced processing time by 30%, yielding remarkable improvements in overall service delivery.

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How do you manage risk in payment processes?

I manage risk by conducting thorough assessments of existing processes to identify potential vulnerabilities. I then create and implement mitigation strategies, along with regular audits to ensure compliance and safeguard against any issues.

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Describe your experience with cross-border payments.

I have extensive experience dealing with cross-border payments, having worked on numerous projects involving international transactions. This includes understanding various local regulations, currency conversions, and partnering with local banks to ensure seamless transactions.

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How do you handle tight deadlines in your work?

I prioritize tasks based on urgency and importance, often breaking them down into manageable components. I communicate openly with my team about workloads and deadlines, ensuring that we maintain a collaborative effort to meet our objectives.

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What tools do you use for payment process modeling?

I utilize tools like Microsoft Visio and Lucidchart for process modeling. These platforms enable me to create clear visual representations of workflows, which helps in identifying areas for improvement and communicating with stakeholders effectively.

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How do you keep your knowledge of industry regulations up to date?

I stay updated on industry regulations by regularly participating in fintech conferences and training sessions. I also subscribe to industry-specific publications and maintain professional relationships with regulatory bodies to ensure compliance.

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What role does team collaboration play in your work as a Senior Payment Specialist?

Team collaboration is essential in my role; I frequently engage with various departments to enhance service delivery and resolve issues efficiently. I believe that open communication and mutual accountability are key for successfully coordinating complex payment processes.

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Can you discuss your project management experience?

I have managed several key projects involving the implementation of improved payment systems. This includes planning, stakeholder engagement, and navigating challenges while ensuring projects are completed within budget and on schedule while effectively communicating updates throughout.

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Why are you interested in working for PayU as a Senior Payment Specialist?

I am drawn to PayU because of its reputation as a leader in payment solutions and its commitment to innovation in the fintech space. The company’s focus on diversity and inclusiveness resonates with my values, and I appreciate the opportunity to contribute to groundbreaking projects that impact a global customer base.

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Full-time, hybrid
DATE POSTED
April 5, 2025

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