Sales Manager - Dortmund

As a Sales Manager at our FoodTech company, your key responsibilities will include identifying potential partner restaurants, conducting persuasive presentations, and onboarding new partners to our innovative franchise system. You’ll need to establish strong relationships with restaurant owners, train them on our operational best practices, and ensure successful launches of their virtual food brands. Your role will be critical in driving growth in the DACH market, emphasizing the value our services provide.

To excel as a Sales Manager in our FoodTech scale-up, you should ideally come from a hospitality background and possess some sales or account management experience. Strong communication skills, fluency in German, and proficiency in English are essential. Additionally, prior experience in kitchen operations or restaurant management will be highly beneficial as you build relationships and train our restaurant partners effectively.

Upon onboarding new restaurant partners, the training process is comprehensive and tailored to ensure a successful launch. As a Sales Manager, you'll provide on-site training, covering our best operational practices, kitchen processes, and usage of our order and delivery technology. You’ll coach them on optimizing their kitchens and introduce the recipes and brands they will be working with, setting the stage for their success in the delivery market.

The Sales Manager role is designed to be remote, providing flexibility while requiring frequent travel to partner sites across the DACH region. You’ll have the autonomy to manage your schedule effectively, but it’s vital to have your own car to facilitate visits and ensure you can train and support our partners directly. The travel allows you to build strong, personal relationships and insights into each partner's unique operations.

As a Sales Manager in our dynamic FoodTech company, you’ll benefit from significant growth opportunities thanks to our expanding market presence. You’ll be at the forefront of a rapidly developing sector, with chances to enhance your sales skills, deepen your industry knowledge, and even take on larger responsibilities as we scale. Your contributions will directly impact our growth trajectory, making this a highly rewarding career path.

When answering this question, highlight specific roles you have held within the hospitality sector, detailing your responsibilities and how they relate to managing relationships with partners. Mention any direct experience with kitchens or restaurants, emphasizing how this background equips you to understand and solve the challenges faced by potential partners.

Share your strategy for understanding a partner's unique needs and how you plan to tailor solutions. Highlight your active listening skills and ability to gather insightful information during your initial conversations. Use a specific example if possible, to showcase how your approach has led to successful partnerships in the past.

Discuss a structured training regimen that you’ve implemented in the past, focusing on ensuring partners feel confident in using your services. Talk about creating engaging training materials, conducting interactive sessions, and following up post-training to maintain motivation and address ongoing concerns.

Outline a past experience where you crafted and delivered an impactful sales pitch. Clearly explain the context, what your key messages were, how you presented the information, and the positive outcomes that followed, such as signed contracts or lasting relationships developed.

Explain your approach to objection handling, demonstrating patience and understanding. Provide a specific instance when you overcame a common objection by addressing concerns transparently and showing how your solution meets the partner’s needs effectively.

Discuss how you utilize various tools and metrics to analyze sales data, track performance against goals, and adjust your strategies accordingly. Highlight any technologies or CRM systems you are familiar with and how you use them to enhance your effectiveness as a Sales Manager.

Articulate your knowledge of current food delivery trends, such as the rise of virtual restaurants and changing consumer preferences. Explain how these trends impact the potential for growth and innovation in the FoodTech industry, particularly relevant to your role in signing new partners.

Explain the communication tools and strategies you employ to stay connected despite being remote. Mention regular check-ins, the use of video conferencing, and how you maintain clarity in tasks and expectations with your partners.

Share an anecdote about a challenging training situation, discussing your approach to re-engaging the partner, perhaps by adapting your training method or finding common interests that motivated them. Highlight the importance of empathy and understanding in fostering participation.

Discuss your passion for innovation in the food industry and your enthusiasm for the potential impact of food delivery solutions. Align your personal values with the company’s mission, emphasizing your eagerness to contribute to the success and growth in the DACH market.