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Senior Director of Public Relations and Media Strategy

APPLICATION INSTRUCTIONS:

  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State’s Office of Strategic Communications (the University’s central public relations and marketing division) seeks an experienced public relations leader to serve as the senior director of public relations and media strategy and help promote Penn State as a top, global public research university. The senior director will help develop and implement a proactive media strategy as a part of an overarching strategic communications plan that supports the University’s mission and objectives.

This role is responsible for driving high-profile media placements in influential local, regional, national, and international news outlets and helping to protect the brand through issues monitoring and response. The senior director will serve as part of the leadership team in Strategic Communications, providing counsel on media relations to the University President, senior administration, and communications leaders across Penn State.

As Penn State’s central public relations and marketing division, Strategic Communications is a fully integrated, award-winning, best-in-class marketing and public relations division defined by innovative strategy and breakthrough creative driven by measurable goals. We advance the University by strengthening and protecting the institution’s reputation in regional, national, and international spheres of influence in ways that serve recruitment, resource, and leadership goals.

Reporting to the executive director of media and external engagement, this position will lead a high-performing team responsible for developing storytelling opportunities around student success, thought leadership, and general expertise; assist in managing larger strategic projects for the unit related to Presidential priorities; and advise on optimal media monitoring and reporting practices, including thoughtful analysis and feedback on results.

The person in this position will:

  • Lead all components of proactive top-tier media strategy, from planning to pitch development to media placements
  • Drive in-depth relationships with a variety of national, regional, and local media, as well as high-profile online influencers, to generate coverage to enhance the University’s appeal and prestige
  • Identify current trends and topical issues that could potentially elevate the reputation of the University through visible engagement
  • Help position Penn State and its faculty as thought leaders in their respective fields
  • Highlight the University’s commitment to research, working with the assistant director of research communications to bring science to the forefront and creatively plan how to disseminate key research and commercialization efforts taking place at the University
  • Partner with colleagues throughout the University to identify storytelling opportunities and provide counsel on developing and delivering multimedia materials and targeted media outreach strategies
  • Oversee media monitoring procedures and technologies and help prepare reports for senior leadership
  • Monitor performance metrics, track progress against targets, and adjust strategies to maximize impact
  • Work closely with and support Strategic Communications’ crisis and issues team by developing reports and evaluating priority issues that may impact the University
  • Develop comprehensive reports merchandizing results for senior leadership and the University’s Board of Trustees
  • Assist in creating communications materials, including but not limited to media statements, Q&As, backgrounders, communication plans, email responses, and messages
  • Supervise staff focusing on proactive top-tier media opportunities, expert positioning, and results monitoring

The ideal candidate will:

  • Be a collaborative team player and inclusive leader who can articulate clear and meaningful goals
  • Have superior writing and editing skills
  • Possess an excellent media sense and be able to counsel teams on media relations strategies for an array of topics
  • Have experience managing strategic projects
  • Have an expert-level understanding of new and traditional media and a proven ability to develop and maintain key media contacts
  • Be an authentic, self-motivated leader who has a confident style coupled with the sensitivity and flexibility to bring out the best in people
  • Be able to build and execute crisis communications plans with a strong understanding of best practices
  • Understand issues management and a proactive approach to activities

This position minimally requires a Bachelor's degree and 10 or more years of related experience (including 3 or more years of supervisory experience), or an equivalent combination of education and experience. A degree in communications, public relations, journalism, or a similar discipline is preferred.

This is a hybrid position that combines remote and on-campus working. Questions related to flexible work should be directed to the hiring manager during the interview process.

Procedure For Confidential Candidacy:

Submit resumes or nominations, with assurance of confidentiality, to Berkhemer Clayton, Inc.:

Ben Lambert

President

Higher Education, Healthcare & Nonprofit Practice

applications@berkhemerclayton.com

About Penn State’s Office of Strategic Communications:

Spanning Penn State’s large-scale enterprise—including campuses across Pennsylvania, more than 90,000 students, and an alumni base exceeding 700,000—Strategic Communications’ work encompasses all forms of communications and engagement, ranging from branding, marketing, and trademark and event management to internal communications, proactive and social media, research communications, and crisis and issues management. We’ve attracted talented and diverse team members from private and public sectors at all levels of our division, giving us the ability to build a strategic program of excellence recognized throughout the University.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive.  We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

The salary range for this position, including all possible grades is:

$109,300.00 - $164,000.00

Salary Structure - additional information on Penn State's job and salary structure. 

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Affirmative Action

Penn State Policies

Copyright Information

Hotlines

University Park, PA

Average salary estimate

$136650 / YEARLY (est.)
min
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$109300K
$164000K

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What You Should Know About Senior Director of Public Relations and Media Strategy, PSU

Are you ready to take the lead in shaping the public narrative at a prestigious institution? Penn State University is on the lookout for a Senior Director of Public Relations and Media Strategy to elevate its profile as a leading global public research university. In this dynamic role, you will be at the forefront, crafting and implementing a strategic media approach that not only promotes our vision but also positions our faculty and student success stories at the center of the conversation. Collaborate with a talented team dedicated to emphasizing the University’s innovative research and thought leadership across various platforms. Your ability to foster relationships with prominent media outlets and online influencers will drive high-profile coverage that enhances our reputation. Moreover, you’ll play a crucial role in safeguarding the brand through proactive issues management and strategic communications, advising senior leadership on media relations tactics. The ideal candidate will have a rich background in media strategy, exceptional writing skills, and a proven capacity for leading teams toward impactful storytelling. With a hybrid work model and a commitment to diversity and inclusion, Penn State not only values your expertise but is ready to support your professional growth in a vibrant community. If you’re passionate about shaping public perceptions and excited about leading communications efforts for one of the nation’s top universities, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Director of Public Relations and Media Strategy Role at PSU
What responsibilities does the Senior Director of Public Relations and Media Strategy at Penn State carry?

The Senior Director of Public Relations and Media Strategy at Penn State is pivotal in developing and executing media strategies that support the University’s goals. This includes driving media placements, fostering relationships with media outlets, and overseeing crisis communications. Additionally, the director will guide teams in identifying storytelling opportunities, managing strategic projects, and producing detailed performance metrics for reporting to senior leadership.

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What qualifications are necessary to apply for the Senior Director role at Penn State?

To qualify for the Senior Director of Public Relations and Media Strategy position at Penn State, candidates should minimally possess a Bachelor's degree and have over 10 years of experience in public relations, with at least 3 years in a supervisory role. Ideal education backgrounds include communications, journalism, or public relations, complemented by a strong media strategy affinity and project management skills.

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How can someone excel in the Senior Director position at Penn State?

Excelling as the Senior Director of Public Relations and Media Strategy at Penn State involves being a collaborative leader, demonstrating excellent writing and editing capabilities, and understanding new media trends. Building strong relationships with media contacts and providing strategic guidance on communications during both opportunities and crises are key to enhancing the University's prestigious reputation.

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What does the media strategy look like at Penn State University?

The media strategy at Penn State University emphasizes proactive engagement with media outlets to elevate its profile as a top-tier research institution. The Senior Director will lead strategies that include creating compelling narratives around research, student successes, and faculty expertise, while also managing media monitoring and responding to crises effectively to protect the University's reputation.

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Is the Senior Director position at Penn State remote or on-campus?

The Senior Director of Public Relations and Media Strategy role at Penn State offers a hybrid work model, combining remote work flexibility with the opportunity to engage with the community on campus. This setup allows for a dynamic work-life balance while contributing significantly to the University's public relations efforts.

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Common Interview Questions for Senior Director of Public Relations and Media Strategy
How do you approach developing a media strategy for a university?

To develop a media strategy for a university effectively, I would begin by understanding the institution's goals, target audience, and key messages. Engaging with various stakeholders helps identify compelling stories to highlight. Building relationships with media contacts and influencers in education, research, and community interests is essential. Additionally, I would implement metrics to evaluate the success of our outreach efforts and adjust the strategy as needed.

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Can you describe your experience with crisis communications?

In my previous roles, I have managed several crisis communications scenarios, including handling media inquiries and crafting timely, transparent messaging. Effective crisis communications require swift action, so I prioritize developing a crisis plan that includes predefined roles, key messages, and a media response strategy to mitigate potential reputational damage.

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What strategies do you use to maintain relationships with media contacts?

Maintaining relationships with media contacts is about consistent engagement and value creation. I ensure that I provide them with timely, relevant information and unique story ideas that align with their interests. Regular check-ins, attending industry events, and sharing their work on social media also help solidify these relationships.

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How do you handle negative publicity?

Handling negative publicity requires a proactive approach. I focus on transparency and accountability, preparing to communicate promptly and effectively. It's about providing clear, factual information, demonstrating empathy, and outlining steps being taken to address concerns. This can help restore trust and credibility in both the media and the University's community.

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What role does data play in your PR strategy?

Data is pivotal in shaping my PR strategy. I use analytics to guide decisions on media outreach, understanding which stories resonate with the audience and how to target our communications effectively. This way, I can track performance metrics, assess media engagement, and refine our strategies to achieve our communication goals.

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How do you develop compelling narratives for university stakeholders?

Developing compelling narratives involves collaboration with faculty, students, and other stakeholders to gather authentic stories that showcase achievements and impact. I use narrative structure principles to create engaging content that resonates with diverse audiences. Combining qualitative insights and quantitative data can further strengthen these narratives.

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Describe a successful media campaign you managed.

In a previous role, I led a media campaign to promote a major research initiative that resulted in significant media coverage. This campaign involved crafting a clear message and engaging storytelling while identifying key media targets. By working closely with faculty and utilizing a multi-channel approach, we achieved substantial media placements across national outlets, which elevated the program's visibility tremendously.

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How do you stay current with PR trends and strategies?

I stay current on PR trends by actively consuming industry publications, attending webinars and conferences, and participating in professional networks. Engaging with thought leaders on social media platforms helps me learn from diverse perspectives and adapt innovative practices into our strategic approach.

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How do you evaluate the success of media placements?

To evaluate the success of media placements, I utilize a mix of quantitative and qualitative metrics. This includes tracking reach and engagement metrics, assessing the sentiment of the coverage, and analyzing the impact on audience perceptions. Reporting these outcomes back to stakeholders is crucial for transparency and continual improvement.

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What’s your process for preparing communications materials?

My process for preparing communications materials begins with understanding the audience and objectives. I outline key messages, draft materials collaboratively with stakeholders, and ensure that everything aligns with the university’s branding. Before distribution, I conduct thorough reviews to ensure accuracy, clarity, and effectiveness in messaging.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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