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Sales Enablement Manager, Onboarding

About Ramp

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 30,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.

Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.

About the Role

We are looking for a Sales Enablement Manager, Onboarding to help drive Ramp’s next phase of growth. The primary objective of this role is to own the continued development and deployment of a best-in-class new hire onboarding program for various sales departments and segments as Ramp’s business, salesforce, and product suite evolve. This position reports directly to the Director, GTM Enablement & RevOps and partners with Sales, Strategic Finance, Product Marketing, and Solutions Consulting to identify key metric drivers that guide our new hire enablement strategy. This role is a mix of program management and hands-on enablement - we’re looking for someone who can think strategically about the needs of our business and is comfortable owning the full lifecycle of sales onboarding programming from development through delivery.

What You’ll Do

  • Develop and deliver updated new hire onboarding for all GTM roles. This includes defining application measurements for the program, developing and refining curriculum and content, and delivering training. 

  • Design and deliver multi-modal training programs with a mix of live and in-person, async learning, virtual workshops, coaching plans, certifications, playbooks, and more. 

  • Work inside the Ramp knowledge management system to launch and measure the effectiveness of content. 

  • Own KPI tracking and reporting across post-sales GTM functions to help improve time to productivity across multiple departments. Leverage BI tools (Looker), Gong, and SFDC reporting to track leading and lagging metrics.

  • Identify and codify best practices that drive GTM success and improve time to productivity across segments and departments.

What You’ll Need

  • Minimum of 4 years of related experience in sales enablement, sales onboarding program development, solutions consulting/sales engineering, or other related fields.

  • Developed, launched, and scaled successful new hire onboarding or “everboarding” enablement programming for high-velocity SaaS Sales, Account Management, and/or Solutions Consulting/Sales Engineering teams.

  • Demonstrated capacity to act as a subject matter expert in the sales processes, skills, products, and customer base you previously supported.

  • Demonstrated capacity to translate strategic business objectives into actionable enablement programming using First Principles Thinking. 

  • Ability to collaborate with multiple stakeholders and large cross-functional teams.

  • Excellent communication and analytical skills with the ability to distill complex thoughts into simple, actionable recommendations.

Nice to Haves:

  • Domain expertise in any of the following: Spend & Expense Management, Accounts Payable, Accounting best practices, or Finance Technology

  • Experience in a high-growth startup environment

  • Experience in a quota-carrying role, ideally with consistent over-performance as an individual contributor and/or people manager

  • Experience using or administering Highspot or another CMS

  • Experience using or administering LearnUpon or another LMS

  • Experience in learning design using instructional design methodologies

  • Experience measuring learning impact using frameworks and competency models

For candidates located in NYC or SF, the pay range for this role is $136,600- $187,750. For candidates located in all other locations, the pay range for this role is $122,900 -$168,950.

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support to NYC or SF

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice

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Average salary estimate

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$122900K
$187750K

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What You Should Know About Sales Enablement Manager, Onboarding, Ramp

At Ramp, we’re on a mission to redefine financial operations, and we’re looking for a passionate Sales Enablement Manager, Onboarding to join our dynamic team in New York City. Are you excited about empowering new sales personnel to thrive in a fast-paced environment? In this role, you’ll have the opportunity to develop and roll out a top-notch onboarding program that equips our sales teams for success. You'll collaborate with various departments, including Sales, Strategic Finance, and Product Marketing, ensuring our new hires transition seamlessly into their roles. We need someone with creativity and strategic insight to define metrics and create engaging training content, mixing live sessions with innovative approaches like virtual workshops. Your ability to track key performance indicators will significantly enhance our productivity across departments. If you have a knack for project management and a background in sales enablement or program development, we'd love to see you apply your expertise to this mission. At Ramp, we believe in fostering a culture of growth and innovation, and this role is essential in our journey to simplify financial operations for our clients. If you’re ready to take on a challenge and make a real impact, come join us and help shape the future of our onboarding experience!

Frequently Asked Questions (FAQs) for Sales Enablement Manager, Onboarding Role at Ramp
What responsibilities does a Sales Enablement Manager, Onboarding have at Ramp?

The Sales Enablement Manager, Onboarding at Ramp is responsible for developing and delivering a new hire onboarding program tailored for various sales departments. This includes defining application measurements, refining training content, and implementing comprehensive training programs. The role involves collaboration with several teams to ensure a smooth transition for new hires into Ramp’s sales environment.

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What qualifications do I need to apply for the Sales Enablement Manager, Onboarding position at Ramp?

To apply for the Sales Enablement Manager, Onboarding position at Ramp, candidates should have at least 4 years of related experience in sales enablement or onboarding program development. A background in high-velocity SaaS Sales or Solutions Consulting is also important. Strong communication and analytical skills are crucial, as well as the ability to collaborate with various stakeholders.

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How does Ramp ensure the effectiveness of its onboarding program for sales teams?

Ramp ensures the effectiveness of its onboarding program through a robust system of KPI tracking and reporting. The Sales Enablement Manager analyzes post-training performance using tools like Looker, Gong, and SFDC to identify areas for improvement, ensuring new hires reach their productivity benchmarks efficiently.

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What kind of training formats can I expect as a new hire at Ramp?

As a new hire at Ramp, you can expect diverse training formats, including live in-person sessions, asynchronous learning, virtual workshops, and coaching plans. The Sales Enablement Manager designs a mix to cater to different learning styles, ensuring a holistic onboarding experience.

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Is there room for growth in the Sales Enablement Manager, Onboarding role at Ramp?

Absolutely! The Sales Enablement Manager, Onboarding role at Ramp is designed to evolve with our expanding business needs. Success in this role can lead to mentorship opportunities and potential advancement within our GTM Enablement and RevOps teams as Ramp continues to grow.

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Common Interview Questions for Sales Enablement Manager, Onboarding
Can you describe your experience with developing a sales onboarding program?

When answering this question, focus on specific examples of sales onboarding programs you've developed. Highlight the methods you used to assess effectiveness, the cross-departmental collaboration involved, and any measurable outcomes that improved the onboarding experience.

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What strategies do you utilize to ensure all new hires have the skills needed for success?

Discuss strategies like competency mapping, creating tailored training plans, and incorporating diverse learning methods (e.g., workshops, e-learning modules). Mention how you gather feedback from past cohorts to continuously improve the program.

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How do you measure the success of your onboarding initiatives?

Emphasize your ability to define key performance indicators (KPIs) such as time to productivity, employee retention rates, and feedback scores. Discuss tools you’ve used in the past, like BI reporting systems, to track and analyze these metrics effectively.

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Describe a challenge you faced while implementing a sales training program and how you overcame it.

Be ready to outline a specific challenge, its impact on the team, and the steps you took to address it. Highlight problem-solving skills, collaboration with stakeholders, and the positive outcome that resulted from your intervention.

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How do you ensure training materials are engaging and effective?

Talk about your experience in instructional design, using multimedia, interactivity, and real-world scenarios in training materials. Describe how you gather feedback to refine content and ensure it meets the learners’ needs.

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What role does technology play in your training and onboarding strategies?

Discuss the various technological tools you’ve implemented, such as Learning Management Systems (LMS) or Customer Management Systems (CMS), and how they've improved onboarding effectiveness and learner engagement.

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How do you collaborate with different teams to enhance the onboarding process?

Explain your approach to cross-functional collaboration, emphasizing the importance of input from sales, marketing, and product teams. Discuss how you integrate their insights to create a comprehensive onboarding program.

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Share an example of how you adapted onboarding processes based on feedback.

Providing a real-life example where you adapted an onboarding method based on participant feedback can showcase your responsiveness and commitment to continuous improvement. Highlight the changes made and their results on future onboarding cohorts.

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What are the key components of a successful sales enablement strategy?

Outline the importance of aligning sales enablement with business goals, creating effective training programs, continuous feedback mechanisms, and utilizing data to refine strategies for improved sales outcomes.

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Why do you think a good onboarding experience is critical for sales teams?

Discuss the correlation between effective onboarding and employee performance, job satisfaction, and retention. Assert that a well-structured onboarding experience helps new hires feel valued, informed, and ready to contribute from day one.

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Ramp is a multinational financial technology company headquartered in Manhattan and founded in 2019. We are the fastest-growing corporate card and bill payment platform in the US, and enables billions of dollars in purchases each year.

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BADGES
Badge Flexible CultureBadge Future MakerBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 25, 2025

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