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Sales Director, Clinical Performance

Do you have passion and experience leading a team of Sales Executives?

Would you thrive in and environment that improves Clinical Decision Support and Evidence Based Education?

About our Team

Elsevier serves healthcare professionals including Nurses, Physicians, Pharmacists, Payers, and Health Executives. We integrate evidence-based content into the care process, helping improve patient outcomes. Our products and services are designed to help caregivers, professionals, and students. Improving practice, encouraging broad and deep adoption of professional practice guidelines, and promote a culture of quality.

About the Role

As the Sales Director, you'll be responsible to lead a team of highly successful Health System Sales Executives. You'll be responsible for new and existing sales of the Clinical Solutions portfolio. You'll lead and develop top talent, inspire and energize, and deliver results. Our solutions focus on clinical practice, patient engagement, drug information, reference & decision support, academic education & certification, learning & competency management, and health analytics.

Responsibilities

· Meeting and exceeding established sales goals.

· Inspiring and energizing the team to meet revenue goals.

· Recruiting, hiring and training new employees into high-performing Sales Executives and Sales Representatives.

· Setting clear goals and providing coaching and feedback to develop talent.

· Creating a territory business plan including strategies for increasing customer-focused activity and pipeline growth. Implementing big deal and strategic account management to consistently winning in the marketplace.

· Managing the business with metrics and data.

· Developing accurate forecasts of new business opportunities and active renewals.

· Providing continuous feedback to product and marketing teams, participating in projects for continued product enhancements, and go to market strategies.

· Establishing credibility and building relationships with key decision makers and influencers at hospitals. (Including the C-suite and stakeholders in IT, Nursing and Professional Practice Management).

· Working collaboratively with various functional areas internally as well as with external stakeholders.
Networking with others; developing business relationships at multiple levels internally and externally.

Requirements

· Proven track record of sales management experience in the healthcare industry

· Capable of teaching the process for successful prospecting & closing new business, leading to consistent quota achievement

· Demonstrated experience with “Consultative Selling” to identify and solve customer problems.

· Experience selling technology solutions in a complex B2B/healthcare environment, with multiple influencers and decision makers.

· Demonstrated ability to accurately forecast new business opportunities and renewals.

· Excellent analytical, problem-solving, and organization to identify, develop and manage opportunities.

· Have a college education paired with successful team Management and Sales experience. Coupled with knowledge of the regulatory environment in health care.

· Communication (verbal and written) presentation skills; fluency in English.

· Able to effectively influence various non-reporting functions in a matrixed business structure.

· Able to travel as necessary, estimated to be 30% overnight.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.



Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

Average salary estimate

$125000 / YEARLY (est.)
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What You Should Know About Sales Director, Clinical Performance, RELX

Are you ready to take your sales leadership skills to new heights? As the Sales Director for Clinical Performance at Elsevier, a global leader in information and analytics, you will be at the forefront of transforming healthcare through improved Clinical Decision Support and Evidence-Based Education. If you have a passion for leading high-performing teams and believe in the power of evidence-based solutions, then this role is for you! You'll have the opportunity to recruit, train, and inspire a team of dedicated Health System Sales Executives, all while significantly impacting patient outcomes. Your focus? Driving sales of our extensive Clinical Solutions portfolio, equipped with innovative products that support healthcare professionals, from nurses to health executives. Yes, this position comes with its challenges, but you'll thrive on exceeding sales goals, creating strategic business plans, and building lasting relationships with key decision-makers in hospitals. Collaborating across various functional areas and managing the business through data analytics is also part of your day-to-day. In addition, Elsevier is committed to supporting your professional journey, offering a vibrant work culture and a robust benefits package. Ready to elevate your career and make a real difference? Join us in our mission to advance healthcare and improve outcomes for everyone involved!

Frequently Asked Questions (FAQs) for Sales Director, Clinical Performance Role at RELX
What are the responsibilities of a Sales Director at Elsevier?

As a Sales Director at Elsevier, you will lead a talented team of Health System Sales Executives, focusing on achieving and exceeding established sales goals. Your key responsibilities will include inspiring your team, recruiting and training new employees, and developing strategic business plans to enhance customer relationships and pipeline growth. You will also manage the sales process through accurate forecasts, provide feedback to product and marketing teams, and maintain relationships with decision-makers within healthcare organizations.

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What qualifications are required to be a successful Sales Director at Elsevier?

To be a successful Sales Director at Elsevier, candidates should possess a proven track record in sales management within the healthcare industry, with experience in consultative selling and technology solutions in complex B2B environments. A college education paired with team management and sales experience is essential, along with strong analytical skills, excellent communication abilities, and knowledge of the healthcare regulatory environment.

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How does Elsevier support work-life balance for its Sales Directors?

Elsevier places a strong emphasis on maintaining a healthy work-life balance for all employees, including Sales Directors. The company promotes flexible working arrangements and offers a variety of wellbeing initiatives, including wellness programs, shared parental leave, sabbaticals, and time-off programs. These benefits are designed to support both your immediate responsibilities and your long-term personal goals.

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What is the culture like for Sales Directors at Elsevier?

The culture at Elsevier is collaborative and innovative, fostering an environment where sales leaders are empowered to drive change in healthcare. As a Sales Director, you will be encouraged to network, develop business relationships, and work closely with internal and external stakeholders. The organization values diversity and commitment to employee wellbeing, cultivating an inclusive workplace where your contributions matter.

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What kind of support can I expect in my role as a Sales Director at Elsevier?

As a Sales Director at Elsevier, you will receive comprehensive support through various means, including access to extensive resources, ongoing training opportunities, and tools to help you succeed in meeting your sales targets. The collaborative nature of the company enables you to work with cross-functional teams, and you will have the chance to provide feedback on product enhancements, ensuring that you play an active role in shaping the success of the Clinical Solutions portfolio.

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Common Interview Questions for Sales Director, Clinical Performance
Can you describe your experience in leading a sales team within the healthcare industry?

When answering this question, focus on specific leadership experiences, discussing how you've recruited, trained, and motivated your team. Highlight key achievements and how your leadership style directly impacted sales outcomes and team performance.

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What strategies do you use for prospecting and closing new business?

Discuss your approach to consultative selling, emphasizing how you identify customer needs and effectively position solutions. Provide examples of successful strategies that led to new business, detailing the process from initial contact to closing the sale.

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How do you set and measure goals for your sales team?

Explain your goal-setting process, which includes establishing clear, measurable objectives tied to overall business outcomes. Describe the metrics you track, how you provide regular feedback, and the importance of aligning team goals with company objectives.

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What methods do you use to provide constructive feedback to your sales team?

Outline your approach to delivering feedback, explaining how you tailor your style to individual team members. Discuss the significance of regular one-on-one meetings and performance reviews in fostering a culture of continuous improvement.

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Describe your experience with strategic account management.

Provide concrete examples of how you've managed key accounts, maintained relationships, and leveraged data analytics to drive sales growth. Highlight how strategic account management helped you win more business and build brand loyalty.

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What role does data play in your sales strategy?

Discuss how you utilize data analytics to identify trends, forecast sales, and assess team performance. Explain the importance of data in driving decision-making and developing effective sales strategies that align with market demands.

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How do you handle objections from potential clients?

Share your strategy for overcoming objections by listening actively to client concerns, empathizing with their viewpoints, and providing clear, data-backed responses. Showcase your success stories in turning objections into opportunities.

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What is your approach to maintaining relationships with decision-makers in the healthcare sector?

Discuss how you build trust and rapport with C-suite executives and other key stakeholders through consistent communication, demonstrating value through your solutions, and being available for their needs.

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What impact do you believe your role can have on improving patient outcomes?

Emphasize your understanding of the direct connection between effective sales strategies and improved patient care. Discuss how selling quality Clinical Solutions can empower healthcare providers to deliver better services, ultimately leading to enhanced patient outcomes.

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How do you stay informed about industry trends and changes in healthcare sales?

Explain your methods for keeping up with industry changes, such as reading relevant publications, attending conferences, and networking with peers. Highlight the importance of continuous learning in adapting your sales strategies to a rapidly evolving market.

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DATE POSTED
April 3, 2025

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