Cashier/Sales Associate - Midday/2nd Shift

As a Cashier/Sales Associate at GPM Investments, your primary responsibilities will include providing exceptional service to customers, managing the store's merchandise, handling transactions efficiently, ensuring a safe shopping environment, and collaborating with your team to meet the unique demands of the midday and evening shifts. You will also be tasked with maintaining store cleanliness and assisting with inventory management.

To qualify for the Cashier/Sales Associate role at GPM Investments, candidates must be at least 18 years old in certain states or 21 in others. Communication skills, basic math proficiency, and physical capability to lift up to 50 lbs are essential. A friendly personality and detail-oriented nature will help you excel in creating a welcoming shopping environment. Previous retail or customer service experience is beneficial but not mandatory.

The pay rate for Cashier/Sales Associates at GPM Investments is $13 per hour. In addition to competitive pay, employees enjoy weekly paychecks and a benefits package that includes paid time off and a robust 401(k) retirement plan with a 6% company match, making it a rewarding place to work.

Cashier/Sales Associates at GPM Investments typically work the 2nd shift, from 3 PM to 11 PM. This schedule allows employees to engage with a bustling crowd during the midday and evening hours. Flexibility is required, as associates must be available to work weekends and holidays, contributing to the store's operations during peak times.

At GPM Investments, we believe in promoting from within, offering numerous growth opportunities for Cashier/Sales Associates. Exceptional performance can lead to advancement into supervisory roles or various positions across our expansive range of services in the retail sector. We're committed to supporting your career goals and development within our organization.

When dealing with a difficult customer, it's essential to remain calm and listen actively to their concerns. Acknowledge their feelings and apologize if necessary. Trying to find a resolution that satisfies them while adhering to store policies shows your customer service skills in action.

As a Cashier/Sales Associate, I would familiarize myself with promotional items and actively suggest them during transactions. Engaging customers with friendly recommendations can drive sales and create a more personalized shopping experience.

I admire GPM Investments for its focus on community engagement and employee growth. I believe that my friendly demeanor and passion for customer service align perfectly with the company's values, making me excited to contribute to the team.

Great customer service means treating each customer with respect, attentively listening to their needs, and providing a positive shopping experience. It's about building relationships and ensuring that customers feel valued and appreciated.

To ensure accuracy when handling cash transactions, I would double-check the amount before accepting it, count back the change to the customer, and confirm the total on the register. Maintaining focused attention during transactions helps minimize errors.

During busy hours, I prioritize tasks by assessing immediate customer needs first, such as serving customers at the register. Then, I would ensure the store remains stocked and organized while communicating with my team to address multiple tasks effectively.

To keep the store organized, I would utilize efficient merchandising techniques and continuously assess product displays throughout my shift. Implementing a routine for tidiness, such as quick clean-ups during quieter moments, ensures a welcoming environment for all customers.

I recall a past experience where communication within our team helped us exceed sales goals. By regularly sharing customer feedback and effectively distributing tasks, we created a supportive atmosphere that drove our success together.

I believe upselling can enhance the customer experience when done thoughtfully. By genuinely understanding a customer's needs, I can recommend complementary products that make their purchase complete and provide additional value.

Ensuring customer safety involves maintaining cleanliness, monitoring for any hazards, and being proactive about addressing concerns. Regularly checking store areas and remaining vigilant can prevent accidents and create a positive shopping atmosphere.