Senior Human Resources Program Manager - Remote US

The Senior Human Resources Program Manager at Seamless.AI will design and manage scalable HR programs aimed at enhancing employee experience and organizational effectiveness. Key responsibilities include overseeing onboarding processes, leading career development initiatives, analyzing employee feedback, and streamlining recruiting operations to enhance both the recruiter and candidate experience.

Candidates for the Senior Human Resources Program Manager position at Seamless.AI should hold a bachelor’s degree in Human Resources, Business Administration, or a related field. Additionally, a minimum of 3 years of experience in HR program management or related fields is required, along with strong project management skills and a robust understanding of HR functions.

The Senior Human Resources Program Manager plays a pivotal role in enhancing employee engagement at Seamless.AI by developing programs that focus on internal mobility, recognition, and overall satisfaction. By analyzing feedback surveys and taking actionable insights, this role directly influences the employee experience and fosters a positive workplace culture.

In this role, the Senior Human Resources Program Manager at Seamless.AI utilizes various HRIS and ATS platforms, such as Greenhouse and Lever, to optimize recruiting processes. They also leverage data analytics tools to assess program effectiveness and provide actionable insights to leadership.

The work environment for a Senior Human Resources Program Manager at Seamless.AI is dynamic and inclusive. As a remote position, it offers flexibility while requiring strong collaboration with team members in a fast-paced and innovative atmosphere. Team culture emphasizes diversity, engagement, and personal development.

When addressing this question, share specific examples of HR programs you've managed in the past, focusing on the scale, challenges, and outcomes. Highlight your ability to align these programs with company goals and employee needs.

To answer this, you should discuss various metrics such as employee engagement scores, retention rates, and feedback on program effectiveness. Emphasize your experience in utilizing data to inform improvements.

Discuss your approach to creating a welcoming onboarding experience. Mention how you ensure alignment with company values, the use of structured training schedules, and the importance of continuous check-ins with new hires.

Describe your ability to work with various departments. Provide examples of projects where you facilitated collaboration, ensuring that all stakeholders were aligned and engaged throughout the process.

A good response would involve anticipating potential challenges like resistance to change or implementation issues. Discuss how you would approach these challenges strategically by engaging stakeholders and utilizing project management best practices.

Share your methodologies in conducting surveys and how you've analyzed the results to drive actionable insights. Include examples of changes implemented based on feedback and their impact on the organization.

Highlight your strategies for fostering an inclusive workplace. Discuss programs you've implemented, such as training sessions or partnerships with diverse organizations, and emphasize the importance of creating a welcoming environment for all.

Mention your commitment to continuous learning through attending HR seminars, pursuing certifications, and engaging with professional networks. Discuss how you apply new knowledge to improve HR programs.

Talk about your knowledge of HR compliance requirements and your experiences in developing and implementing policies. Highlight your attention to detail and how you stay informed about legal changes affecting HR practices.

Discuss specific tools like HRIS and ATS systems that you've utilized effectively. Share your experience in data analytics tools to measure program performance, emphasizing your comfort with technology in HR management.