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Housekeeper - job 1 of 5

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for maintaining the cleanliness of resident apartments and the common areas of the community.

Job Description

  • General cleaning of resident apartments, hallways and other common areas.
  • Assist in preparing empty apartments for resident move-ins.
  • Ensure resident/guest satisfaction by responding quickly to needs and requests. 
  • You may be asked to help respond to resident emergencies.
  • Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

  • No experience? No problem. We will train you.
  • You need to be able to communicate clearly and effectively in English.
  • You possess the ability to make independent decisions when circumstances warrant such action.
  • You have the ability to solve practical problems and deal with variables in situations where only limited standardization exists.
  • You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

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CEO of Senior Lifestyle
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Jon DeLuca
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What You Should Know About Housekeeper, Senior Lifestyle

Are you ready to make a difference in the lives of others? At Senior Lifestyle, we are on the lookout for a warm-hearted Housekeeper to join our team at 7201 Prospect Pl NE, Albuquerque, NM 87110. If you possess HEART—Hospitality, Excellence, Appreciation, Respect & Teamwork—we want you! In this dynamic role, you will be responsible for maintaining the cleanliness of resident apartments and common areas, creating a welcoming environment for everyone. Your day-to-day tasks will include general cleaning of apartments and hallways, assisting in preparing units for new residents, and promptly responding to any resident needs or emergencies with a smile. We fully understand that experience isn't everything, so if you're new to housekeeping, that’s completely fine—we’ll provide you with all the training you need to be successful. What matters is your ability to communicate effectively, maintain a friendly demeanor, and be proactive in solving any challenges that come your way. At Senior Lifestyle, we believe that happy staff makes happy residents, and that's why we offer a comprehensive benefits package including health, dental, vision, and retirement plans, not to mention the ability to access your earned but unpaid wages through DailyPay. Come be part of a team that values your hard work and the impact you will have in creating a positive atmosphere for our residents. We can't wait to meet you and see how you can brighten lives with your dedication and positivity!

Frequently Asked Questions (FAQs) for Housekeeper Role at Senior Lifestyle
What are the responsibilities of a Housekeeper at Senior Lifestyle?

As a Housekeeper at Senior Lifestyle, your primary responsibilities include maintaining cleanliness in resident apartments and common areas. You will handle general cleaning tasks, prepare empty apartments for new move-ins, and ensure resident satisfaction by quickly responding to their needs. Additionally, you may assist during emergencies, all while fostering a positive environment among residents and co-workers.

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What qualifications do I need to become a Housekeeper at Senior Lifestyle?

Joining Senior Lifestyle as a Housekeeper does not require prior experience; instead, we value a positive attitude and a willingness to learn. You must be able to communicate clearly in English, make independent decisions when necessary, and maintain a friendly demeanor toward all residents and staff. Problem-solving skills are also essential to navigate various situations effectively.

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Does Senior Lifestyle offer training for new Housekeepers?

Absolutely! At Senior Lifestyle, we understand that every excellent Housekeeper starts somewhere. That's why we offer comprehensive training for new employees—whether you're new to the field or just looking for a change. We'll ensure that you have all the necessary skills and confidence to excel in your role.

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What kind of benefits does Senior Lifestyle provide for Housekeepers?

Working as a Housekeeper at Senior Lifestyle comes with an attractive benefits package, including health, dental, and vision insurance, alongside retirement benefits. You'll also enjoy paid time off and the ability to access your earned wages through DailyPay, allowing for more flexibility in managing your personal finances.

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Is COVID-19 vaccination required for Housekeepers at Senior Lifestyle?

Yes, Senior Lifestyle requires all employees to provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. We prioritize the health and safety of our residents and staff, aligning with government requirements to maintain a safe community.

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Common Interview Questions for Housekeeper
Can you describe your previous cleaning experience?

When answering this question, share any relevant experiences you have, emphasizing your attention to detail, your ability to manage time effectively, and any specific cleaning tasks you excelled at. If you lack formal experience, mention your willingness to learn and relate personal experiences that demonstrate your cleaning skills.

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How do you prioritize tasks when cleaning multiple areas?

To answer this, highlight your organizational skills and time management strategies. You could provide an example of how you assess which areas need immediate attention and how you create a plan to efficiently handle multiple tasks while ensuring a clean environment.

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What would you do if a resident requested something outside your normal duties?

In your response, demonstrate your ability to prioritize resident satisfaction while maintaining professional boundaries. Explain that you would assess the situation, communicate clearly with the resident, and, if needed, involve a supervisor to ensure their request is addressed appropriately.

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How would you handle a cleaning supply shortage?

For this question, you could discuss your proactive approach to maintaining inventory, your problem-solving skills, and your creativity in finding alternatives. Mention how you would communicate with your supervisor to seek help and ensure the cleanliness standard is upheld.

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What steps would you take to ensure safety while cleaning?

Emphasize your knowledge of safety procedures, such as using appropriate cleaning supplies, employing safe lifting techniques, and maintaining clear walkways. Providing examples of how you've ensured safety in past roles would show your commitment to a safe working environment.

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How do you respond to constructive criticism?

Address this question by conveying your openness to feedback and willingness to improve. You might share an instance where you received constructive criticism and how you used it as an opportunity for growth, thereby enhancing your skills.

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Why do you want to work as a Housekeeper at Senior Lifestyle?

Take this opportunity to express your alignment with the company's values of HEART—Hospitality, Excellence, Appreciation, Respect, and Teamwork. Share why you are passionate about making a positive impact in residents' lives through your role.

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How do you handle difficult or demanding residents?

Discuss your patience and communication skills while giving an example of how you've managed similar situations in past experiences. Emphasize your commitment to understanding the resident's needs and working to resolve any issues with a positive attitude.

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What is your availability for this position?

When addressing your availability, be clear and honest about your schedule. If you have flexibility, mention that, as it shows your willingness to accommodate the facility’s needs, which is particularly important in the service industry.

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Can you describe a time when you went above and beyond in your cleaning duties?

Here, share a specific example where you took extra steps to ensure a space was not just clean but also welcoming or pleasing. Highlight your attention to detail and commitment to creating a positive experience for residents.

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Every day Senior Lifestyle's caring team members purposefully brighten and enrich the lives of those we serve with dedication to our Core Values: HEART - Hospitality, Excellence, Appreciation, Respect and Teamwork.

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Full-time, on-site
DATE POSTED
March 30, 2025

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