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Environmental Services / Custodial Operations Manager 2 - job 4 of 4

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Role Overview

Play an important role in the resident experience by creating clean, healthy and comfortable environments while advancing your career.

Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for Asbury Methodist Village, a large upscale continuing care retirement community located in Gaithersburg, Maryland. This position will oversee the daily housekeeping and laundry operations> Will report to the General Manager and manage a team of 67 hourly employees. This is a day shift position, with occasional weekends as needed.

What You'll Do

monitor housekeeping performance against standards for client satisfaction;
be responsible for driving client and resident satisfaction scores;
recommend changes in operations based on standards;
facilitate clear and efficient communication with internal clients;
identify appropriate resources, and assist in implementation plans;
foster a culture of learning that promotes career growth and professional development;
supervise and direct staff to exceed resident and client expectations.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

two or more years' experience in managing Housekeeping and Laundry operations, ideally in a healthcare or senior living environment;
strong knowledge of floor care;
experience driving customer service and/or guest satisfaction results;
excellent interpersonal skills;
ability to lead and mentor a team;
experience effectively managing projects within agreed upon timelines;
proficiency with computers and other technology.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo Glassdoor Company Review

3.3

Sodexo DE&I Review

3.4

CEO of Sodexo

Sophie Bellon

Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Environmental Services / Custodial Operations Manager 2, Sodexo

Are you ready to make a difference in the lives of residents at Asbury Methodist Village? We’re looking for an enthusiastic Environmental Services / Custodial Operations Manager 2 to join our vibrant team in Gaithersburg, Maryland! At Sodexo, you'll play a vital role in enhancing the resident experience by creating clean, healthy, and comfortable environments. In this exciting position, you'll oversee daily housekeeping and laundry operations while managing a dedicated team of 67 hourly employees. Your days will be busy as you monitor performance standards, ensuring client satisfaction is always at the forefront! We value your ideas and input, so we encourage clear and open communication with all internal clients. Your leadership will help foster an atmosphere of growth and development among staff, promoting not only operational excellence but also the career advancement of your team. While this is a daytime role, a flexible approach is appreciated, as occasional weekend shifts may be necessary. Plus, with Sodexo's commitment to your career growth, expect a supportive environment full of innovative programs and benefits. If you have at least two years of experience in managing housekeeping and laundry operations—particularly in healthcare or senior living—you could be just the person we're searching for. Join us at Sodexo, where we ensure that every day is a better day for those we serve!

Frequently Asked Questions (FAQs) for Environmental Services / Custodial Operations Manager 2 Role at Sodexo

What are the main responsibilities of an Environmental Services / Custodial Operations Manager 2 at Sodexo?

As an Environmental Services / Custodial Operations Manager 2 at Sodexo, you will oversee daily housekeeping and laundry operations at Asbury Methodist Village. Key responsibilities include monitoring housekeeping performance against standards, driving resident satisfaction scores, facilitating communication with internal clients, and mentoring a team of 67 hourly employees. Your leadership in identifying resources and implementing improvement plans will be crucial in exceeding client and resident expectations.