Job details

Patient Access Specialist - McCall Part-Time & Flex

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Overview

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s McCall Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift Details: We have a part-time and a flex position available.

Part-time schedule Thursday-Sunday 2100-0700 (9pm-7am).
Flex position covers as needed with no guaranteed hours and a variable schedule. Open availability including nights and weekends required.

What you can expect from this role:

Registration, scheduling, and referral coordination for patients
Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
Use a variety of technologies, tools and resources to support departmental workflows
Other duties as assigned

Minimum Qualifications for this Role:

Education: High School Diploma or Equivalent.

What’s in it for you

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

Average salary estimate

$37500 / YEARLY (est.)

min

max

$30000K

$45000K

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What You Should Know About Patient Access Specialist - McCall Part-Time & Flex, St. Luke's Health System

At St. Luke’s, we believe that every patient deserves a warm welcome, and that's where our amazing Patient Access Specialist comes in! This part-time role, available at St. Luke's McCall, is perfect for those who thrive in customer service and want to make a difference in the lives of others. You'll be the first face patients see when they arrive at our McCall Hospital, facilitating smooth processes like registration, scheduling, and referral coordination. Your fantastic communication skills will shine as you interact with patients, caregivers, and team members, both in-person and over the phone. We're looking for someone flexible, as we have both part-time shifts from Thursday to Sunday, 9 PM to 7 AM, and a flex position that requires open availability, including weekends and nights. If you're passionate about helping others and have a high school diploma or equivalent, we want to hear from you! In addition to a competitive salary, we offer a robust benefits package that prioritizes your well-being, featuring everything from on-site counseling to wellness tools. Join our St. Luke’s family and be part of a supportive and caring community, where we take pride in enhancing not only patient experiences but also the lives of our team members!

Frequently Asked Questions (FAQs) for Patient Access Specialist - McCall Part-Time & Flex Role at St. Luke's Health System

What are the responsibilities of a Patient Access Specialist at St. Luke's?

As a Patient Access Specialist at St. Luke's, your primary responsibilities include managing patient registration, scheduling appointments, and coordinating referrals. You'll also assist patients in understanding their financial options and navigating insurance processes, including authorization and verification tasks.