Program Manager, Baltimore

As the Accelerator Program Manager at Techstars in Baltimore, you will manage the entire operational cycle of the accelerator program, from onboarding founders to organizing the 13-week programming and preparing for Demo Day. Your role involves ensuring best practices are followed within the framework of the Techstars playbook while delivering exceptional experiences for all program participants.

To qualify for the Accelerator Program Manager role at Techstars, candidates should possess 3-5 years of experience in operations, event planning, or project management. Additionally, having a background in the early-stage venture-backed ecosystem is preferred, along with strong communication skills and an ability to build relationships with various stakeholders.

The Accelerator Program Manager ensures successful program execution at Techstars by collaborating closely with the Accelerator Lead to develop a comprehensive program plan. You'll be responsible for logistics, scheduling, and managing event details, aiming to meet the needs of founders and partners every step of the way.

Working as an Accelerator Program Manager at Techstars in Baltimore means being part of a dynamic and collaborative environment. You will have the chance to interact with entrepreneurial minds and network with influential mentors, investors, and alumni, while embracing opportunities for personal and professional growth.

The salary range for the Accelerator Program Manager position at Techstars is between $65,000 and $80,000, with the addition of a potential 10% bonus, making it an attractive role for skilled operations professionals looking to work in a vibrant company.

When responding to this question, focus on specific projects you have managed in the past. Detail the scope, how you coordinated with various stakeholders, and the methodologies you used to ensure successful completion, emphasizing any relevant tools or software you've utilized.

To effectively tackle conflicts, emphasize your ability to listen empathetically to each party’s perspective and facilitate a discussion that leads to a resolution. Providing examples of past experiences where you successfully mediated conflicts will strengthen your answer.

Discuss specific strategies such as creating a detailed project timeline, assigning responsibilities, and conducting regular check-ins with team members leading up to Demo Day. Highlight any past experiences where you successfully executed similar large-scale events.

Talk about your organization techniques, such as using task management tools or prioritizing based on deadlines and impact. Incorporate examples where you had to handle competing priorities while maintaining quality work.

Share your philosophy on relationship-building, emphasizing active listening, regular communication, and finding opportunities for collaboration. Provide examples of partnerships you’ve nurtured in your previous roles.

Outline the key components that contribute to a successful accelerator experience, including comprehensive support for founders, access to a strong mentor network, and tailored programming that fosters growth and development.

Discuss specific metrics that would help gauge the program's success, such as founder satisfaction, mentorship engagement, and post-program outcomes for startups. Use past experiences to illustrate how you've effectively tracked and assessed success.

Choose a specific challenge you faced and explain the steps you took to resolve it. Highlight your analytical skills, creativity, and ability to work collaboratively with your team to overcome obstacles.

Provide a specific example of a process you improved, detailing the problem, your approach to finding a solution, and the impact of the change you implemented on the team or program’s success.

Express your passion for supporting entrepreneurs and your admiration for Techstars' mission and achievements. Highlight how your skills and experiences align with the role and how you believe you can contribute to the ongoing success of the accelerator program.