Remarketing Support Specialist

At TEKsystems, the Remarketing Support Specialist is responsible for coordinating vehicle purchase transactions, providing customer service by managing inquiries, handling invoicing and paperwork, and ensuring vehicles are ready for pickup. Your contributions will be crucial in maintaining a smooth sales process.

To succeed as a Remarketing Support Specialist at TEKsystems, you'll need strong communication skills to interact effectively with customers, excellent organizational abilities to manage paperwork and databases, and proficiency in software like SalesForce.com and Microsoft Access.

As a Remarketing Support Specialist at TEKsystems, you will work in a fully onsite position in Reading, PA, where collaboration and teamwork are key. Our vibrant office atmosphere fosters innovation and support among team members, creating an engaging work experience.

In addition to a competitive hourly rate of $18.75, TEKsystems offers various benefits for the Remarketing Support Specialist role, including medical, dental, vision coverage, a 401(k) retirement plan, life insurance options, and various leaves of absence to ensure work-life balance.

At TEKsystems, we prioritize personal growth and development. As a Remarketing Support Specialist, you'll have access to training programs and mentorship initiatives, enabling you to advance within the company and explore various career paths in the technology and sales sectors.

To answer this question effectively, share specific examples of your previous experiences in coordinating sales transactions, detailing your familiarity with the processes, technology used, and how you ensured customer satisfaction throughout.

Discuss your time management and organizational skills. Provide examples of how you prioritize incoming requests and maintain communication with clients to resolve inquiries promptly while ensuring no detail is overlooked.

Highlight your proficiency with relevant programs like SalesForce.com, Microsoft Access, or Excel. Sharing specific tasks you performed using these tools can demonstrate your competency and ease with technology in managing sales-related information.

Detail your methods for double-checking data, such as reviewing invoices and cross-referencing documents. Emphasize your commitment to maintaining high standards of accuracy since precise information is crucial for successful transactions.

Provide a specific example that illustrates your problem-solving skills. Explain the situation, your approach to resolving it, and how you ensured a positive outcome for the customer, showcasing your dedication to service excellence.

Discuss your familiarity with the invoicing process, how you manage documentation, and ensure all paperwork is complete and compliant with regulations. Mention any specific software you used to streamline these processes.

Illustrate your conflict resolution skills by describing your approach to addressing complaints. Walk through how you would listen to the customer, gather all necessary information, and strive to find a satisfactory solution in alignment with company policies.

Share your enthusiasm for the role and company. Highlight how TEKsystems' commitment to driving transformation aligns with your career goals and how you can contribute to the team effectively by leveraging your strengths.

Demonstrate your commitment to professional growth by talking about any resources, professional communities, or courses that you engage with to stay current on industry trends and best practices relevant to vehicle sales.

Share a concrete example where you identified inefficiencies in processes and enacted changes that led to measurable improvements. Discuss the steps you took and the positive impact it had on your team or organization.