Leasing Consultant - Seattle, WA

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.

As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

Tripalink is seeking a motivated and customer-focused Leasing Consultant to join our Seattle team. This role is responsible for guiding prospective residents through the leasing process, managing incoming leads, and ensuring a seamless move-in experience. The ideal candidate is sales-driven, detail-oriented, and passionate about real estate and property leasing.

• Leasing & Sales:
• Engage and follow up with prospective tenants via phone, email, and online platforms to schedule tours and secure leases.
• Conduct property tours (in-person and virtual) and present available units in a compelling and persuasive manner.
• Maintain thorough knowledge of all properties, amenities, pricing, and availability to effectively match prospective tenants with suitable homes.
• Promote vacant units through various advertising channels, including social media, online listings, and community events.
• Track and manage leads in CRM systems to ensure consistent follow-ups and maximize leasing conversions.
• Stay informed about market trends, pricing strategies, and competitor offerings to optimize leasing performance.
• Customer Service & Tenant Relations:
• Provide top-tier customer service to current and prospective residents to enhance tenant satisfaction and retention.
• Assist in lease renewals by proactively reaching out to residents and discussing renewal terms.
• Address tenant inquiries regarding leasing policies, rental terms, and move-in/move-out procedures.
• Administrative & Compliance:
• Prepare and process lease agreements, addendums, and other necessary documentation in compliance with leasing regulations.
• Ensure accuracy and completeness of all lease files and tenant records.
• Understand and apply basic landlord-tenant laws, residential real estate regulations, and fair housing policies.
• Coordinate with the property management team to facilitate move-ins, check-outs, inspections, and maintenance requests.

• Education: Bachelor’s degree preferred.
• Experience: 1+ years in leasing, real estate, property management, or sales-related fields.
• Skills: Strong communication, negotiation, and customer service skills.
• Detail-oriented with excellent organizational and multitasking abilities.
• Ability to work independently while collaborating effectively with the leasing and marketing teams.
• Knowledge of leasing software and CRM tools (e.g., AppFolio) is a plus.
• Technical Proficiency: Familiarity with Microsoft Office (Excel, PowerPoint, Word) and Google Suite.
• Experience with social media platforms (Instagram, TikTok, Craigslist, Facebook Marketplace) for lead generation.
• Preferred: Mandarin Speakers

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations

Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.