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Sr. Operations and Process Improvement Consultant

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Ullico Inc. is actively recruiting a Sr Operations and Process Improvement Consultant for our Group Life and Health Policy Development Department located in our Silver Spring, MD office. The Sr. Operations and Process Improvement Consultant Will play a critical role in optimizing business processes by mapping workflows, developing standard operating procedures (SOPs), establishing key performance metrics, and reporting on operational performance to senior management.

Principal Duties and Responsibilities:

Analyze, document, and visualize end-to-end business processes to identify inefficiencies and opportunities for improvement.
Develop clear, comprehensive, and standardized operating procedures to ensure consistency, efficiency, and compliance across operations.
Define, establish, and track key performance indicators (KPIs) and other operational metrics to assess business performance.
Develop reports and dashboards to communicate key insights and trends to senior management, facilitating data-driven decision-making.
Work cross-functionally with different departments to gather insights, refine processes, and implement operational enhancements.
Identify areas for operational efficiency and work with leadership to implement best practices and process enhancements.
Ensure operational processes align with company policies, industry regulations, and risk management protocols.
Performs other similar and related duties as required.

MINIMUM QUALIFICATIONS:

The successful candidate will have a bachelor's degree and three to five years of experience of Group Life Insurance, particularly Short-Term Disability and Stop Loss Insurance. The candidate should also have experience in process improvement and change acceleration, with expertise in developing and implementing standard operating procedures (SOPs) to enhance operational efficiency and compliance. A strong ability to identify operational efficiencies and create meaningful metrics to track performance and drive continuous improvement is required. Strong communication abilities, including effective interaction with C-suite executives, are essential, along with a keen attention to detail and a commitment to accuracy are essential to this role. The ideal candidate will possess proven analytical and problem-solving skills, with the ability to think critically and propose innovative solutions to challenges. Proficiency in Microsoft Excel, PowerPoint, Word, and process mapping software such as Visio is required.

We offer a competitive starting salary and an outstanding benefits package including:

Health/Dental/Vision
Pension
401K
Health Savings Account
Life Insurance
Paid Time Off

$90,000 - $105,000 a year

Salary Range:$90,000 - $105,000 (depending on relevant experience, skills, and credentials). This position is eligible to participate in Ullico Inc.’s (“Ullico”) annual incentive compensation program. An incentive award is contingent upon Ullico meeting financial goals set by the Ullico Board of Directors and your individual performance. The elements of the program, including eligibility, the range of potential incentive compensation, and the factors that determine the payment, will be shared with you after you become employed.

For over 95 years, Ullico, the only labor-owned insurance and investment company, has been a proud partner of the labor movement. From insurance products for members, leaders and employers, to investments that have created thousands of union jobs, our customers continue to count on Ullico to protect them. The Ullico Inc. family of companies includes The Union Labor Life Insurance Company; Ullico Casualty Group, Inc.; Ullico Investment Company, Inc.; and Ullico Investment Advisors, Inc. Visit www.ullico.com.

Ullico is an Equal Opportunity Employer.

This organization participates in E-Verify.

Average salary estimate

$97500 / YEARLY (est.)

min

max

$90000K

$105000K

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What You Should Know About Sr. Operations and Process Improvement Consultant, Ullico

Ullico Inc. is excited to announce an opportunity for a Sr. Operations and Process Improvement Consultant to join our Group Life and Health Policy Development Department at our Silver Spring, MD office. In this pivotal role, you'll become the heartbeat of our operations, focusing on optimizing business processes to drive efficiency and effectiveness across our organization. Your day-to-day will involve analyzing and documenting end-to-end business processes to uncover any inefficiencies, and your insights will help shape the development of clear, standardized operating procedures (SOPs). As a Sr. Operations and Process Improvement Consultant, you'll be responsible for establishing key performance indicators (KPIs) that allow us to assess our business performance and communicate findings to senior management through insightful reports and dashboards. Collaboration is key, so you'll work closely with various departments to gather insights and implement improvements. We’re looking for someone who not only understands operational processes but is driven to align them with our values and industry regulations. If you’re ready to make a meaningful impact and help us serve the labor movement better, we would love to meet you! Come join Ullico Inc., where your expertise will not just enhance our operations but also support our mission to protect the interests of our customers and their families.

Frequently Asked Questions (FAQs) for Sr. Operations and Process Improvement Consultant Role at Ullico

What are the primary responsibilities of a Sr. Operations and Process Improvement Consultant at Ullico Inc.?

As a Sr. Operations and Process Improvement Consultant at Ullico Inc., you will be primarily responsible for analyzing business processes, developing standard operating procedures (SOPs), establishing key performance indicators (KPIs), and reporting on operational performance. Your role will entail identifying inefficiencies and presenting data-driven insights to senior management, enhancing decision-making processes and operational effectiveness.