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Application System Analyst II

Company Description

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

Job Description

  1. Performs complex analysis, design, development, testing and support services for assigned application applications.
  2. Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations.
  3. Participates in and oversees applications analysis and impact analysis of new or different applications, processes or changes.
  4. Provides advanced application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as a point of contact for application problems. Assesses problems and identify resolutions.
  5. Develops testing scripts and participates in testing.
  6. Makes recommendations with some guidance and provide alternatives with regards to various development and support initiatives.
  7. Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc.

Qualifications

  • Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required. Additional Certifications may be required.
  • Three years progressively responsible experience in information applications, including one year performing programming or applications analysis or equivalent, such as business analysis, is required. Experience as a provider, clinician or ancillary services in the implementation of a system as a subject matter expert or super user may be substituted.
  • Experience working in a healthcare environment is preferred
  • Demonstrates competence in analysis and problems solving principles with emphasis in user relations, data gathering techniques and management information applications is required.
  • Demonstrates ability to develop technical specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations and application integration.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

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CEO of University of Maryland Medical System
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Mohan Suntha, MD, MBA
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Average salary estimate

$40030 / YEARLY (est.)
min
max
$33360K
$46700K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Application System Analyst II, University of Maryland Medical System

If you're passionate about healthcare technology and looking to advance your career, you might want to consider the Application System Analyst II position at the University of Maryland Medical System (UMMS). In this role, you'll dive into the exciting world of application analysis, design, and support services, working closely with various health applications. As part of your day-to-day tasks, you’ll tackle complex issues, develop testing scripts, and assist end-users in navigating application challenges. Your skills as a problem solver will be crucial as you assess and identify resolutions for any system hiccups. Plus, you'll be guiding less experienced team members while overseeing impact analysis for new applications and processes that shape the healthcare landscape. Your work will involve a blend of analytical prowess and teamwork, ensuring innovative healthcare solutions reach the hands of professionals at the bedside. And let’s not forget about your background; ideally, you’d have a Bachelor’s degree in a relevant field with some solid experience under your belt. If a collaborative, high-quality medical environment excites you, then UMMS could be your next great adventure in making a real difference!

Frequently Asked Questions (FAQs) for Application System Analyst II Role at University of Maryland Medical System
What responsibilities does an Application System Analyst II have at the University of Maryland Medical System?

An Application System Analyst II at the University of Maryland Medical System is responsible for performing in-depth analysis, design, and support of applications. This includes tracking daily operational issues, participating in impact analysis, providing advanced support to end-users, and conducting testing. Their role is critical in ensuring that healthcare applications run smoothly and effectively, improving patient care.

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What qualifications are needed for an Application System Analyst II at UMMS?

To qualify for the Application System Analyst II position at the University of Maryland Medical System, candidates should possess a Bachelor’s degree in a health, science, or business field or equivalent professional experience. Additionally, three years of progressively responsible experience in information applications is required, including at least one year in programming or applications analysis, ideally within a healthcare environment for crucial insights into system implementations.

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What kind of experience is beneficial for the Application System Analyst II role at UMMS?

Relevant experience for the Application System Analyst II role at the University of Maryland Medical System includes a background in healthcare environments, particularly experience as a provider or clinician. Such experience enriches the understanding of user needs and application efficacy, making you a valuable asset when it comes to systems analysis and support.

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How does an Application System Analyst II contribute to healthcare delivery at UMMS?

An Application System Analyst II plays a vital role in enhancing healthcare delivery at the University of Maryland Medical System by ensuring that all applications are effectively integrated and user-friendly. They enhance operational workflows through analysis and improvement of applications, directly impacting the quality of care delivered to patients.

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What additional skills are important for an Application System Analyst II at UMMS?

In addition to formal qualifications, an Application System Analyst II at the University of Maryland Medical System should exhibit strong analytical and problem-solving abilities, especially in user relations and data management. Familiarity with technical specifications, problem analysis, and application integration is also crucial, as it empowers analysts to develop and implement effective solutions.

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Common Interview Questions for Application System Analyst II
Can you describe your experience with application analysis and how it relates to the Application System Analyst II role?

In answering this question, share specific examples of past projects where you performed application analysis. Highlight any relevant tools or methodologies you used, as well as the outcomes of your analysis—such as customer satisfaction improvement or reduced downtime. Tie your experience back to the responsibilities outlined in the Application System Analyst II role at UMMS.

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What strategies do you use to troubleshoot application issues?

Focus on a structured problem-solving approach. Discuss how you gather data regarding the issue, identify root causes through analysis, and formulate and implement solutions. Providing a specific example where you've successfully resolved an application issue can add meaningful context to your answer.

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How do you prioritize support requests from end-users?

In your response, emphasize your ability to assess the urgency and impact of support requests. Explain any systems or criteria you use for prioritization, such as the severity of the issue and the number of affected users. This shows that you are organized and focused on efficient problem resolution.

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What tools or software are you experienced with that relate to the Application System Analyst II position?

Provide a list of tools and software platforms you are familiar with, particularly those relevant to healthcare applications. Discuss how these tools have aided in your previous projects and emphasize any experience you have with analysis and reporting software, as it directly relates to the responsibilities at UMMS.

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Can you explain a time you improved a process or application?

Sharing a concrete example here is key. Describe the process you assessed, the changes you proposed, and the positive outcomes of your improvements. This not only illustrates your analytical skills but also your proactive approach to enhancing healthcare solutions.

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How do you document and track application issues?

Discuss the documentation practices you’ve established within your past roles. Highlight how keeping clear, thorough records assists in tracking recurring issues, facilitating communication within teams, and enabling long-term solutions. Mention any tools you use for documentation.

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What role does communication play in your work as an Application System Analyst II?

Emphasize the importance of communication in effectively translating technical details to non-technical users. Discuss your experience in liaising between IT and healthcare professionals, ensuring that everyone is on the same page and that their needs are met.

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How do you stay current with trends in healthcare technology?

Reflect on your commitment to continuous learning. Discuss any professional networks or conferences you engage with, and how you incorporate new knowledge into your work as an Application System Analyst II at UMMS.

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What do you believe is the most important quality for an Application System Analyst II?

Articulate your beliefs on the need for a combination of analytical skills, technical expertise, and strong communication abilities. This quality allows for effective problem-solving and enhances the support provided to end-users in a healthcare setting.

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How do you handle conflicts or disagreements with team members about application features or functionality?

Discuss your approach to conflict resolution based on open communication and collaboration. Highlight any strategies you use to facilitate discussions that lead to constructive outcomes while prioritizing user needs and application effectiveness.

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Full-time, on-site
DATE POSTED
April 12, 2025

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