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Virtual Technician (Monitor Tech and V-Sitter) - Onsite Day & Night Shift

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Virtual Care Cohort 10

Job Summary:

JOB SUMMARY
While working in the Virtual Technician role, you will be assigned as either a Monitor Tech or the vSitter depending upon the staffing needs for your shift. The Monitor Tech provides technical support for the acquisition and interpretation of cardiac tracings needed to diagnose or rule-out cardiac disease in an inpatient population using hardwired or wireless cardiac monitoring equipment. May also provide oversight of pulse oximetry monitoring. The vSitter provides technological support using monitors and phones to keep patients safe for a specified population that meets detailed criteria. Provides education on the V-Sitter process to the patient, family/friends and unit staff.

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POSITION LOCATION

This is an ONSITE position located at our Crystal Terrace facility.
POSITION HOURS
Three (3) 12-hour shifts
Days: 6:45 a.m. - 7:15 a.m.
Nights: 6:45 p.m. - 7:15 a.m.
Two (2) on-call shifts every six (6) weeks

KEY RESPONSIBILITIES

  • Assures that patients who require oversight of vSitting or monitoring are accurately admitted to the monitoring software system.
  • Acquires, measures, and provides initial interpretation of electrocardiogram waveforms per protocol and upon request from providers and/or nurses. Imports waveforms into the patient's electronic medical record.
  • Identifies and communicates abnormal and/or significant changes in cardiac rhythms and pulse oximetry readings to the unit staff in the appropriate time frame per protocol.
  • Notifies unit staff of leads off and low batteries.
  • Identifies and communicates safety concerns to the unit staff in the appropriate time frame per protocol.
  • Notifies the Patient Safety Partner runner if adjustments are needed to the equipment.
  • Serves as a resource to unit staff for camera placement, equipment management and troubleshooting of V-Sitting monitoring equipment.

TECHNICAL CAPABILITIES

  • Data Interpretation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate data interpretation in practical applications of moderate difficulty.
  • Cardiac Monitoring (Novice): Possesses sufficient fundamental proficiency to effectively monitor cardiac rhythms in practical applications of moderate difficulty.
  • Medical Terminology & Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate medical terminology and documentation in practical applications of moderate difficulty.
  • Medical Devices (Fundamental Awareness): Has training, direct exposure, limited experience, or past experience installing and repairing simple and well-defined problems with the equipment. Able to read simple schematics and other instructions for installing and repairing equipment.

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

    Core Accountabilities:

    * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

    Core Capabilities :

    Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

    Position Qualifications:

    Responsibilities:

    Certifications:

    Work Experience:

    Relevant Work Experience


    Experience Level:

    1 year

    Education:

    High School Diploma or GED

    Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

    What You Should Know About Virtual Technician (Monitor Tech and V-Sitter) - Onsite Day & Night Shift, Vanderbilt University Medical Center

    Join Vanderbilt University Medical Center as a Virtual Technician (Monitor Tech and V-Sitter) in Nashville, Tennessee, where every day is an opportunity to contribute to life-changing healthcare. In this role, you’ll be an essential part of our Virtual Care Cohort 10 team, dedicated to providing top-notch patient monitoring services during both day and night shifts. As a Monitor Tech, you’ll leverage cutting-edge cardiac monitoring equipment, interpreting crucial cardiac tracings to assist in diagnosing cardiac conditions. Your keen eye will ensure that pulse oximetry readings are monitored accurately, making you a key player in our patient's wellbeing. When assigned as a vSitter, your technological expertise will ensure patients are safely monitored, at all times, providing education and support to them, their families, and fellow staff members. With three 12-hour shifts each week and two on-call shifts every six weeks, you’ll enjoy a structured schedule that offers both challenge and reward. Be part of a community that prioritizes collaboration, professional growth, and innovation in health care. With a high school diploma or GED and a year of relevant experience, you show initiative and enthusiasm for learning, helping us maintain our commitment to excellence. At Vanderbilt Health, your contributions matter and make a tangible difference in people's lives. Are you ready to take your technical skills to the next level and change lives through healthcare? Apply today!

    Frequently Asked Questions (FAQs) for Virtual Technician (Monitor Tech and V-Sitter) - Onsite Day & Night Shift Role at Vanderbilt University Medical Center
    What are the primary responsibilities of a Virtual Technician at Vanderbilt University Medical Center?

    As a Virtual Technician at Vanderbilt University Medical Center, your primary responsibilities include providing oversight for cardiac monitoring as a Monitor Tech and ensuring patient safety as a vSitter. This involves acquiring and interpreting electrocardiogram waveforms, identifying and communicating any significant cardiac rhythm changes, and educating patients and staff on the vSitting process. You will play a vital role in maintaining accurate records and supporting the medical team with your technical skills.

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    What qualifications do I need to become a Virtual Technician at Vanderbilt University Medical Center?

    To qualify as a Virtual Technician at Vanderbilt University Medical Center, you should have at least a high school diploma or GED along with a minimum of one year of relevant experience. While technical training related to cardiac monitoring is beneficial, a passion for patient care and the ability to learn new systems quickly will also help you thrive in this role.

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    Can you describe the work schedule for a Virtual Technician at Vanderbilt University Medical Center?

    The Virtual Technician position at Vanderbilt University Medical Center requires three 12-hour shifts each week, where you may work either daytime from 6:45 a.m. to 7:15 p.m. or nighttime from 6:45 p.m. to 7:15 a.m. In addition, you will need to be available for two on-call shifts every six weeks, offering flexibility in your scheduling while providing essential care.

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    What type of technology will a Virtual Technician use at Vanderbilt University Medical Center?

    As a Virtual Technician at Vanderbilt University Medical Center, you will utilize sophisticated cardiac monitoring equipment, including both hardwired and wireless systems. Moreover, you will work with various medical devices to ensure patient safety, demonstrating your ability to operate and troubleshoot these technologies effectively in a fast-paced environment.

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    How does the Virtual Technician role contribute to patient safety at Vanderbilt University Medical Center?

    The Virtual Technician role at Vanderbilt University Medical Center plays a crucial part in enhancing patient safety through vigilant monitoring and timely communication. By effectively interpreting cardiac readings and overseeing vSitting protocols, you help to mitigate risks and ensure that any abnormalities are reported promptly to the healthcare team, thus safeguarding patients' health.

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    Common Interview Questions for Virtual Technician (Monitor Tech and V-Sitter) - Onsite Day & Night Shift
    How do you prioritize tasks as a Virtual Technician?

    In the role of a Virtual Technician, prioritizing tasks is essential. I first assess the current condition of patients requiring oversight and focus on those with urgent monitoring needs. Balancing immediate responsibilities with proactive communication with nursing staff ensures that we maintain high safety standards.

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    Describe a time you dealt with a stressful situation in a healthcare setting.

    In my previous role, I encountered a situation where a patient exhibited abnormal cardiac rhythms. I remained calm, followed the protocol to communicate this to the healthcare team promptly, and ensured that all monitoring equipment functioned properly, which helped address the situation effectively.

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    How do you ensure accuracy in cardiac monitoring?

    Accuracy in cardiac monitoring begins with meticulous setup and regular equipment checks. I double-check connections and settings before starting monitoring. Additionally, I stay observant for any changes in rhythms, relying on both equipment data and my understanding of normal patterns to provide accurate assessments.

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    What do you find most rewarding about being a Virtual Technician?

    The most rewarding aspect of being a Virtual Technician is knowing that my skills directly contribute to patient safety and care. Being part of a team dedicated to health and well-being gives me a sense of purpose, and it’s fulfilling to help patients feel secure during their recovery.

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    Can you explain the process of educating patients and families about V-Sitting?

    Educating patients and families about the V-Sitting process involves clear communication. I explain the technology used, the purpose of monitoring, and what they can expect. Additionally, I encourage their questions and ensure they understand the importance of their participation in the monitoring process.

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    How do you keep up with the latest advancements in medical technology?

    I keep up with advancements in medical technology by attending relevant training sessions, subscribing to healthcare journals, and participating in professional forums. This knowledge helps me apply the latest techniques and devices for optimal patient monitoring.

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    Describe your experience with documenting cardiac data.

    Documenting cardiac data is crucial for ensuring continuity of care. I systematically record every observation, ensuring that all details are entered accurately into the patient's electronic medical record. Attention to detail during documentation supports the clinical team in making informed decisions.

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    What steps would you take if you noticed a technical failure in monitoring equipment?

    If I noticed a technical failure in monitoring equipment, I would first alert the on-site nurses. Simultaneously, I would troubleshoot the issue based on my training and follow the established procedures for equipment malfunction. Keeping the safety of the patient as a top priority is always my focus.

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    How do you handle feedback from supervisors regarding your performance?

    I welcome feedback from supervisors as it presents opportunities for growth. I carefully listen to their observations, reflect on the areas noted, and actively seek ways to improve my skills and performance. Continuous improvement ensures I provide the best care possible.

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    What motivates you to work in the healthcare field?

    My primary motivation for working in the healthcare field is the impact I can have on people's lives. Being part of a team that consistently strives for excellence in patient care drives me to perform my best. Knowing that my contributions help patients during crucial times energizes me every day.

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    Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

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    DATE POSTED
    April 2, 2025

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