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Entry Level Customer Enrollment Representative

We are a fast-growing business management firm that elevates our clients' growth with innovative customer enrollment strategies. We are currently looking to hire an energetic and lively entry-level Customer Enrollment Representative to engage our consumer audience in acquisitions and existing accounts creatively. There is no experience required, as this is an entry-level position. We provide full training and development. Our next entry-level Customer Enrollment Representative will experience a direct impact on their professional growth as our clients are expanding. If you are looking for an opportunity to accelerate your professional growth while being rewarded with successful consumer relations, apply to our entry-level Customer Enrollment Representative position today!

Requirements of our entry-level Customer Enrollment Representative:

  • Create and present product proposals directly to customers related to their individual needs
  • Drive sales growth through regular contact and introducing our clients’ specific products and services that are available
  • Cultivate relationships directly with all customer accounts, new and existing
  • Retain customer accounts by solution-based selling
  • Support and collaborate with team members to ensure the quality of work and hit KPI’s

Experience and skills we are looking for from our entry-level Customer Enrollment Representative:

  • 1-3 years of Account Management, Sales, Client Facing and/or entry-level experience is preferred
  • Comfortable engaging with working directly with customers
  • High attention to detail when managing accounts
  • Excellent written and verbal communication skills
  • Strong work ethic and the ability to learn new skills quickly
  • Outstanding time management and follow-up

What you can expect from us as our entry-level Customer Enrollment Representative:

  • In-house training and coaching from the best in the industry
  • Comprehensive and competitive pay structure
  • Internal and exponential promotions / upward mobility
  • Enthusiastic team environment and collaborative team atmosphere
  • Team building nights / all-expense-paid team events and company trips

#LI-Onsite

Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Entry Level Customer Enrollment Representative, VB Management

Are you ready to jumpstart your career in a supportive and dynamic environment? We're a fast-growing business management firm in Westlake Village, California, seeking an enthusiastic Entry Level Customer Enrollment Representative to join our team! In this entry-level role, you'll get the chance to dive into the world of customer engagement, helping us connect with our clients through innovative customer enrollment strategies. No prior experience is necessary, as we love to provide full training and development. Picture yourself creating and presenting product proposals tailored to individual customer needs while driving sales growth and cultivating long-lasting relationships. You'll collaborate with a fun team, all while receiving comprehensive training and the chance for rapid career advancement. With your energy and positive attitude, you'll directly affect our firm’s growth and your professional journey. If you're looking for an inspiring opportunity to accelerate your career in a role that rewards your hard work with desirable compensation and exciting team events, then the Entry Level Customer Enrollment Representative position might be your perfect fit. Don’t miss out on being part of our incredible team – apply today and start shaping your future in a role that promises growth and success!

Frequently Asked Questions (FAQs) for Entry Level Customer Enrollment Representative Role at VB Management
What responsibilities does an Entry Level Customer Enrollment Representative at our company have?

As an Entry Level Customer Enrollment Representative at our firm, your primary responsibilities will include creating and presenting personalized product proposals to customers, driving sales growth through regular communication, and nurturing relationships with both new and existing customer accounts. You'll also engage in solution-based selling to retain customer accounts and collaborate effectively with team members to ensure high-quality work and meet key performance indicators (KPIs).

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What qualifications are needed for the Entry Level Customer Enrollment Representative role?

For the Entry Level Customer Enrollment Representative position, while no formal experience is required, we prefer candidates with 1-3 years of experience in account management, sales, or client-facing roles. We're looking for individuals who excel in communication, are detail-oriented, possess a strong work ethic, and can quickly learn new skills. A positive attitude towards direct customer engagement is essential, as you'll be at the forefront of our efforts.

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How does training and development work for the Entry Level Customer Enrollment Representative?

In the Entry Level Customer Enrollment Representative role, you can expect comprehensive in-house training and coaching from experienced professionals in the industry. We believe in developing our team to foster both personal and professional growth. Our structured training program ensures you'll be well-prepared to handle your responsibilities and excel in your role, all while enjoying a supportive atmosphere.

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What can I expect regarding career advancement as an Entry Level Customer Enrollment Representative in your company?

At our company, we pride ourselves on offering internal promotions and upward mobility. As an Entry Level Customer Enrollment Representative, if you demonstrate strong performance and commitment, there are ample opportunities for advancement. Our supportive environment encourages team members to develop their skills, and we regularly assess performance to identify potential leaders within the organization.

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What is the work environment like at our firm for Entry Level Customer Enrollment Representatives?

The work environment at our firm is energetic and collaborative, fostering a supportive team atmosphere. As an Entry Level Customer Enrollment Representative, you'll be part of a dynamic team that values teamwork, creativity, and effective communication. We also host team-building nights and all-expense-paid company trips, making it a fun place to work where you can build relationships and enjoy a positive culture.

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Common Interview Questions for Entry Level Customer Enrollment Representative
Can you describe your experience in handling customer relations?

When answering this question, focus on any relevant experiences where you interacted directly with customers, even if it was in a non-professional setting. Discuss how you effectively communicated with clients, resolved any issues, or built relationships through positive interactions. Highlight your enthusiasm for fostering great customer experiences.

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How would you approach presenting product proposals to customers?

To tackle this question, emphasize the importance of understanding customer needs. Discuss how you would conduct research or ask questions to tailor your proposals accordingly. Mention your ability to communicate clearly while showcasing benefits of the products, ensuring that customers feel valued and understood.

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What motivates you to succeed in a sales environment?

In your response, share personal motivations that inspire you, such as achieving goals, contributing to team success, or creating meaningful connections with customers. Highlight how these motivations align with the values of our firm and the role of an Entry Level Customer Enrollment Representative.

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How do you prioritize tasks when managing multiple customer accounts?

Explain your approach to time management and organization, such as using lists, setting reminders, or employing specific software. Discuss how you would prioritize based on customer needs, deadlines, and tasks' impact on KPIs, ensuring that you maintain quality service throughout.

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Describe a time when you faced a challenge working with a customer.

Use a specific example to illustrate problem-solving skills. Discuss the situation, your action steps, and the outcome. Emphasize your ability to remain calm under pressure and quickly adapt to ensure a positive resolution for the customer.

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How do you ensure effective communication with team members?

Detail your communication strategies, such as regular updates, using collaboration tools, or scheduling meetings. Highlight the value of open communication, sharing insights, and providing feedback, emphasizing how you aim to create a cohesive teamwork environment.

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What techniques would you use for solution-based selling?

Describe the method of understanding customer pain points, then presenting solutions tailored to their specific needs. Discuss your process for building trust and showing genuine interest in helping customers find the best-fit products and services.

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Why do you want to work as an Entry Level Customer Enrollment Representative at our company?

Your answer should reflect your research into the company culture and values. Discuss your excitement about the opportunities for growth, training, and being part of an enthusiastic team dedicated to client satisfaction, aligning with your career goals.

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What do you think is the key to retaining customer accounts?

In responding, focus on relationship-building strategies, understanding customer needs, and regularly communicating with them post-sale. Emphasize the importance of trust, consistent follow-ups, and being proactive in addressing concerns to maintain customer loyalty.

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How do you handle constructive criticism from team members or managers?

Share your perspective on viewing constructive criticism as an opportunity for growth. Discuss how you welcome feedback, reflect on it, and take specific steps to improve, demonstrating your eagerness to learn and develop as an Entry Level Customer Enrollment Representative.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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