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Chief Systems Engineer - job 9 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$160000 / YEARLY (est.)
min
max
$140000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Join Visa as the Chief Systems Engineer in Austin and be a key player in our exciting transformation journey in the Corporate IT group! We're reimagining how IT operates, moving away from the traditional approach of simply integrating off-the-shelf solutions. Instead, we're becoming a true engineering organization dedicated to prioritizing customer experience and operational excellence. In this dynamic role, you'll lead the development and rollout of our global End User Technology strategy, focusing on innovative technologies and open extensible platforms. You'll also manage teams tasked with project demands and technology upgrades, ensuring alignment with our global vendor strategy. Your leadership will guide all phases of our operations and technology projects, encompassing budgeting, planning, and logistics. We need a strong leader who can grow and mentor a high-performing team while overseeing our corporate computing and networking infrastructure. Your expertise in Risk Management, Information Security, and Business Continuity will be crucial as you enhance our systems’ resilience. At Visa, we encourage a culture of innovation and agile collaboration; thus, your ability to drive technical architecture and maintain compliance with industry standards is vital. This hybrid position allows flexibility, requiring you to work in the office 2-3 days a week while providing the freedom to work remotely based on business needs. If you're ready to make waves in the IT world and lead transformative change, we’d love for you to bring your talent to Visa!

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the key responsibilities of the Chief Systems Engineer at Visa?

The Chief Systems Engineer at Visa will oversee the development and implementation of the global End User Technology strategy, manage project demands and technology upgrades, and ensure operational excellence across all phases of technology projects. Additionally, this role encompasses team leadership, networking infrastructure management, and fostering a culture of innovation and collaboration within the organization.

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What qualifications are needed to become the Chief Systems Engineer at Visa?

To become the Chief Systems Engineer at Visa, candidates should possess extensive experience in IT leadership roles, particularly in systems engineering. Relevant qualifications include strong strategic planning abilities, proven people management skills, and expertise in Risk Management, Information Security, and compliance standards. A background in leading transformational IT initiatives is also highly beneficial.

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How does the Chief Systems Engineer at Visa promote operational excellence?

The Chief Systems Engineer at Visa promotes operational excellence by ensuring that all platforms and services are unbreakable and continuously operational. This includes implementing risk management strategies, analyzing and automating processes, and fostering innovation to improve technology stability, while adhering to corporate and external compliance standards.

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Is the Chief Systems Engineer position at Visa a remote role?

The Chief Systems Engineer position at Visa is a hybrid role that requires employees to work in the office for 2-3 days a week, while also allowing for remote work flexibility based on business needs. This structure enhances collaboration while providing work-life balance.

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What is the culture like for the Chief Systems Engineer role at Visa?

The culture for the Chief Systems Engineer role at Visa is dynamic and encourages innovation and deep partnerships across business units. The organization is committed to fostering an agile work environment where collaboration is key, and employees are empowered to drive organizational transformation and technological advancements.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with systems engineering and how it relates to IT transformation?

In answering this question, focus on specific projects where you led systems engineering initiatives that resulted in successful IT transformations. Highlight your understanding of engineering practices, how you managed change, and your ability to innovate within technology constraints.

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How do you prioritize operational excellence in your projects?

Discuss your strategies for measuring success and ensuring quality control. Mention tools or methodologies you use to analyze performance, address weaknesses, and implement improvements to achieve operational excellence.

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What approaches do you take in team management and mentoring?

Share your philosophy on leadership and how you cultivate a supportive environment. Discuss specific instances where you mentored team members, promoted collaboration, and helped them achieve their potential.

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How do you handle conflicting priorities in a technology upgrade project?

Explain your process for conflict resolution, including communication and stakeholder engagement techniques you use to ensure project goals align with business needs, thereby maintaining smooth operations.

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What methodologies do you follow for risk management in IT?

Outline the specific risk management frameworks you are familiar with, such as ITIL or COBIT, and how you apply them to assess and mitigate potential risks within your IT projects.

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Can you provide an example of a complex problem you solved in your previous role?

Provide a clear example illustrating your problem-solving skills. Explain the challenge, the actions you took, and the positive outcome, emphasizing your analytical and innovative thinking.

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How do you ensure compliance with information security standards in your projects?

Discuss your understanding of security standards like ISO27001 and how you've integrated compliance checks into your project lifecycle, ensuring adherence through regular audits and team training.

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What experience do you have with open extensible platforms?

Describe specific projects or technologies you've worked with related to open extensible platforms, focusing on how you utilized them to enhance user experiences and deliver efficient solutions.

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How do you cultivate a culture of innovation within your teams?

Share specific strategies you employ to encourage creativity and innovation in your teams, such as brainstorming sessions, feedback loops, and providing resources for exploring new ideas and technologies.

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What future trends in IT do you think will impact the role of a Chief Systems Engineer?

Discuss your perspective on emerging trends like artificial intelligence, cloud computing, and cybersecurity, and how they could shape the responsibilities and strategies for a Chief Systems Engineer in the evolving IT landscape.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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