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Digital Media + System Engineering Product Manager - job 12 of 19

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The Digital Media Engineering and Productivity Systems Engineering teams are the backbone in defining and deploying next-generation technologies around real-time communication and productivity tools for all Visa employees. The technology these teams are responsible for truly affects the way Visa employees work and communicate with one another.

These engineering teams own all the Audio/Visual (AV) infrastructure, conference room technologies, video conference applications, enterprise event platforms, enterprise voice, workplace applications, Microsoft Exchange, VDI (Citrix), SFTP. This includes managing system requirements, evaluating cutting-edge technologies, design, development, integration, quality assurance, implementation, automation, and security assessments.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

Essential Functions:

Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
Maintain a product backlog, facilitate backlog grooming and drive prioritization.
Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
Deeply understand the needs of the business in utilizing Audio/Visual (AV) systems, Microsoft productivity tools, Citrix, and SFTP file sharing.

Work with Workplace Experience and Facilites, and IT engineering to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
Derive insights from data and help drive decision making.
Maintain release plans and publish release notes to stakeholders.
Provide oversight to develop user guides, user training materials.
Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$110000 / YEARLY (est.)

min

max

$90000K

$130000K

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What You Should Know About Digital Media + System Engineering Product Manager, Visa

As a Digital Media + System Engineering Product Manager at Visa in Foster City, you'll play a key role in shaping how our teams communicate and collaborate using cutting-edge technology. The Digital Media Engineering and Productivity Systems Engineering teams are at the forefront of implementing next-generation technologies to enhance the work environment for Visa employees. You will manage an array of systems, including Audio/Visual infrastructure, video conferencing applications, and Microsoft Exchange. Your mission will be to handle project requests, refine product backlogs, and ensure user experiences align with business needs. This isn’t just about technology; it’s about understanding the essence of communication and the way teams interact. With your analytical mindset and creative problem-solving skills, you will work hand-in-hand with various business units, ensuring seamless integration of new features. Your role includes evaluating product opportunities, participating in agile methodologies like sprint planning and retrospectives, and driving product deliverables to meet strict timelines. If you're passionate about technology and eager to make an impact on how teams collaborate at Visa, we would love to hear from you! The position is based in our innovative Foster City office, where you'll find a vibrant culture of teamwork and excellence.

Frequently Asked Questions (FAQs) for Digital Media + System Engineering Product Manager Role at Visa

What are the primary responsibilities of a Digital Media + System Engineering Product Manager at Visa?

As a Digital Media + System Engineering Product Manager at Visa, your primary responsibilities include managing the intake process for project requests, maintaining a product backlog, and working closely with engineering and other business units to ensure application features meet organizational needs. You will also evaluate new product opportunities and delve into user experience to craft effective user stories for complex product sets.