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Director, Risk Business Partner, Issuing Solutions - job 18 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

Join Visa as the Director, Risk Business Partner for Issuing Solutions in beautiful San Francisco! In this dynamic role, you'll be at the heart of the Product and Payment Services Risk (PPSR) organization. Your focus will be on enhancing our risk management capabilities across various segments within Visa, particularly Issuing Solutions, where you will work closely with our dedicated product teams. Being the Director means you'll not only manage a talented team but also have a significant impact on our company-wide strategy by assessing potential risks and embedding effective controls throughout multiple business units. You’ll partner with senior management and cross-functional teams, building relationships with Client Services, Finance, Legal, and Technology to create a robust risk management culture. If you’re someone who thrives on challenge and change, this is the perfect role for you. You’ll drive critical compliance initiatives and continuously improve our capabilities while ensuring that we adhere to Visa’s Risk Management Frameworks. You’ll need a solid understanding of the payments industry and strong leadership skills to guide your team in identifying risks and mitigating exposure. This hybrid position offers flexibility, and your office days will be determined by your hiring manager. Take the next step in your career and help shape the future of risk management at Visa!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of the Director, Risk Business Partner at Visa?

As the Director, Risk Business Partner at Visa, your primary responsibilities will include managing and enhancing the Issuing Solutions risk management capabilities, overseeing compliance with key risk programs, and collaborating with various cross-functional teams to mitigate risks. You'll also be tasked with communicating key risks to senior management and providing recommendations for improving controls.

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What qualifications are needed to become the Director, Risk Business Partner for Issuing Solutions at Visa?

To qualify for the Director, Risk Business Partner role at Visa, candidates should possess a comprehensive understanding of the payments industry, along with significant experience in risk management. Proven leadership skills, a strategic mindset, and experience in crafting risk mitigation strategies are essential. Additionally, excellent communication and collaboration skills with diverse teams are important to succeed in this role.

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How does the Director, Risk Business Partner contribute to Visa's risk management culture?

The Director, Risk Business Partner plays a vital role in cultivating a risk management culture at Visa by developing partnerships with business units to educate staff on lifecycle risk management practices. This includes maturing the capabilities of a network of Risk Champions within the organization, thereby embedding risk awareness and proactive practices across all levels.

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What is the impact of the Director, Risk Business Partner on Visa's business strategy?

The Director, Risk Business Partner impacts Visa's business strategy by assessing and mitigating risks associated with strategic objectives. Your insights will inform leadership discussions and quarterly risk profiles, ensuring that the company operates within its risk appetite while making informed decisions that protect the enterprise.

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What type of team will the Director, Risk Business Partner manage at Visa?

In the role of Director, Risk Business Partner at Visa, you will manage a direct report while also working with various internal teams to enhance risk management capabilities. This includes effectively leading your team to support risk mitigation efforts across the first line of defense, integrating risk management into Visa's overall operations.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience with risk management in the payments industry?

When answering this question, focus on specific examples from your previous roles that illustrate your understanding of risk management principles in the payments sector. Highlight your achievements in identifying, assessing, and mitigating risks, as well as any significant projects that demonstrate your capability in this area.

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How do you approach collaboration with cross-functional teams?

Showcase your communication and interpersonal skills by providing examples of how you've effectively collaborated with various departments. Discuss your methods for fostering teamwork and achieving common goals, emphasizing the importance of understanding different perspectives and aligning objectives.

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What skills do you consider essential for a Director, Risk Business Partner?

Highlight leadership capabilities, analytical thinking, and strategic understanding of risks associated with business operations as critical skills. Discuss the importance of adaptability and a proactive approach to identification and mitigation of risks in a rapidly changing environment.

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How do you prioritize risks when assessing potential impacts?

Explain your methodology for risk assessment, including tools or frameworks you use to evaluate the severity and likelihood of risks. Emphasize your decision-making process and how you communicate priorities to stakeholders for effective risk management.

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Can you give an example of a successful risk mitigation strategy you've implemented?

Provide a specific success story that illustrates your strategic thinking and problem-solving abilities. Detail the steps you took to identify the risk, the measures implemented to mitigate it, and the positive outcome that resulted from your actions.

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How do you ensure compliance with internal risk programs?

Discuss your experience in developing compliance frameworks and monitoring adherence to risk programs. Explain how you incorporate ongoing training and updates to maintain compliance and keep teams informed of any changes in risk management practices.

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What techniques do you use to communicate risk to senior management?

Talk about the importance of clear and concise reporting and your techniques for making complex information accessible. Provide examples of presentations or reports you've created that effectively communicated risk assessments and recommendations to senior leadership.

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How do you stay informed about industry trends and changes in risk management?

Emphasize your commitment to continuous learning by discussing the resources you use, such as industry publications, webinars, and networking with peers. Mention how you apply this knowledge to continuously improve your risk management practices.

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What is your experience with engaging stakeholders on risk issues?

Provide examples of how you've successfully engaged various stakeholders, from executive teams to operational staff, to discuss risk-related issues. Explain your methods of fostering open dialogue and addressing concerns to create a risk-aware culture.

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How do you measure the effectiveness of risk management strategies?

Discuss the key performance indicators (KPIs) and metrics you use to gauge the success of risk management initiatives. Emphasize the iterative process of reviewing and refining strategies based on measurable outcomes and stakeholder feedback.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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