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Director, Risk Business Partner, Issuing Solutions - job 40 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

As the Director, Risk Business Partner for Issuing Solutions at Visa in San Francisco, you’re stepping into a pivotal role within the Product and Payment Services Risk (PPSR) organization. Here, your main mission will be to steer and enhance our risk management capabilities, particularly for the Issuing Solutions and Pismo sectors. Your knack for building strong partnerships will shine as you collaborate with product teams, embedding your knowledge throughout various business units to identify, assess, and monitor potential risks. You will lead a talented team member, empowering both yourself and your colleague to challenge the status quo and advocate for key control improvements. This leadership position allows you to significantly impact Visa's vision by effectively communicating risks to Senior Management and providing constructive solutions. Beyond overseeing regular risk assessments and compliance with established frameworks, you’ll be integral in fostering a culture of risk awareness and management within the organization. You will play an essential role by attending product roadmaps and making informed risk-related decisions that align with Visa’s strategy. It’s not just about managing risks – it’s about helping our teams thrive within them, innovating with purpose, and setting the stage for robust, resilient solutions. If you’re ready to take on an influential role that supports Visa's strategic objectives while embedding a comprehensive risk management culture, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of the Director, Risk Business Partner at Visa?

The Director, Risk Business Partner for Issuing Solutions at Visa is responsible for managing and improving risk management capabilities while embedding a risk-aware culture across business units. This includes overseeing risk assessments, developing partnerships with cross-functional teams, ensuring compliance with key risk programs, and effectively communicating risks to Senior Management.

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What qualifications are required for the Director, Risk Business Partner position at Visa?

Candidates for the Director, Risk Business Partner role at Visa should have a strong background in risk management within the payments industry, experience managing teams, and the ability to effectively communicate complex risk concepts to senior leadership. A strategic mindset and practical understanding of business environments are essential.

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How does the Director, Risk Business Partner collaborate with other teams at Visa?

The Director, Risk Business Partner collaborates extensively with various teams, including Client Services, Finance, Legal, and Technology, to ensure comprehensive risk management. They facilitate education and awareness around Lifecycle Risk Management Practices and foster a network of Risk Champions within the organization, reinforcing the culture of risk management.

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What impact does the Director, Risk Business Partner have on Visa's overall risk management strategy?

The Director, Risk Business Partner plays a crucial role in shaping Visa's overall risk management strategy by linking risk appetite with Issuing Solutions' strategic objectives. They drive compliance, oversee key risk initiatives, and provide insights that feed into quarterly Risk Profiles and leadership discussions, significantly influencing the organization’s risk approach.

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What are the hybrid working arrangements for the Director, Risk Business Partner role at Visa?

The Director, Risk Business Partner position at Visa is a hybrid role, meaning that the in-office days will be determined by the hiring manager after selection. This arrangement offers flexibility while allowing for necessary collaboration and partnership opportunities in the office.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
What strategies would you implement as Director, Risk Business Partner to strengthen risk management at Visa?

To strengthen risk management at Visa, I would focus on enhancing partnerships across teams, promoting risk awareness through training, and developing a robust framework for ongoing risk assessments. It's crucial to ensure that all relevant departments are aligned with Visa's risk objectives.

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How do you prioritize risks when developing risk profiles?

I prioritize risks by analyzing both quantitative and qualitative data, engaging with stakeholders for insights, and considering the broader implications for Visa’s strategic objectives. Regular communication with Senior Management helps ensure that the most significant risks are addressed in a timely manner.

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Can you describe your experience in leading a team focused on risk management?

In my previous role, I led a dedicated risk management team where we developed a culture of proactive risk identification and mitigation through collaborative efforts. I emphasized open communication and empowered team members to take ownership of their contributions toward our risk management goals.

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What techniques do you use to communicate risks to senior management effectively?

I utilize a data-driven approach, presenting clear metrics and actionable insights in a visually compelling format such as dashboards. I strive to relate the risks to business impacts to ensure senior management understands the significance of the issues at hand.

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How would you foster a culture of risk awareness within Visa?

I would create engaging training sessions, develop a network of Risk Champions across departments, and continuously share success stories of effective risk management. Encouraging an open dialogue about risks would help to normalize conversations and prioritize risk management in daily activities.

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What experience do you have with compliance programs related to risk management?

I have extensive experience in ensuring compliance with risk management programs, such as NBIA, RCSA, and TLMP. My approach includes conducting thorough assessments and collaborating with various teams to ensure all measures align with Visa’s risk management frameworks.

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How do you assess the effectiveness of risk mitigation strategies?

Assessing the effectiveness of risk mitigation strategies involves regular reviews and monitoring of key performance indicators, conducting audits, and soliciting feedback from stakeholders on the implementation of controls. This helps ensure that the measures taken are achieving their intended outcomes.

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What challenges do you anticipate in the Director, Risk Business Partner role?

Anticipating challenges such as balancing various stakeholder interests, staying updated with regulatory changes, and driving cultural change within the organization is essential. I believe with effective communication and a strategic approach, we can navigate these challenges successfully.

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How do you stay informed about industry trends related to payments and risk management?

I stay informed by regularly attending industry conferences, participating in webinars, and following thought leaders in the payments and risk management sectors. Networking with other professionals also provides valuable insights into emerging trends and best practices.

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What motivates you to work in risk management at Visa?

Working in risk management at Visa motivates me because it presents the opportunity to protect and enable a field that significantly impacts consumers and businesses. The challenge of navigating risks while fostering innovation excites me and aligns with my professional values.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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