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Director, Risk Business Partner, Issuing Solutions - job 23 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

At Visa, we are on the lookout for a Director, Risk Business Partner for Issuing Solutions, based in vibrant San Francisco. In this pivotal role within the Product and Payment Services Risk (PPSR) organization, you’ll play a key part in overseeing Visa's strategic pillars, focusing on ensuring robust risk management within our Issuing Solutions division. Picture yourself leading a dedicated team, while collaborating with product teams to enhance our risk management capabilities and navigate the intricacies related to risk across various business units. Your mission? To identify potential risks, strengthen controls, and effectively communicate critical risk matters to Visa’s Senior Management. With your strong understanding of the payments industry and strategic mindset, you will facilitate risk mitigation while fostering a culture of compliance and collaboration. You’ll work closely with diverse teams, from Client Services to Technology, ensuring that risk management practices are seamlessly woven into our operations. This is not just about managing risks; it's about acting as a trusted advisor, providing insights and recommendations to help guide key risk-related decisions. By partnering with leaders across the organization, including during Internal Audit engagements, you will help ensure that Visa remains at the forefront of risk management. If you are an expert in your field and are ready to lead change—driving effective risk management while keeping our business objectives on track—then this is the opportunity for you!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of a Director, Risk Business Partner at Visa?

The Director, Risk Business Partner for Issuing Solutions at Visa is tasked with managing and enhancing risk management capabilities, overseeing risk assessment and mitigation activities, and collaborating with various teams to communicate key risks to senior management. You will lead a team of professionals, develop risk management practices, ensure compliance with risk programs, and drive improvements in resiliency within the business unit.

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What qualifications are needed for the Director, Risk Business Partner position at Visa?

To excel as the Director, Risk Business Partner for Issuing Solutions at Visa, you should have extensive experience in risk management within the payments industry, a strong strategic and analytical mindset, and proven leadership capabilities. Knowledge of Visa's Risk Management Frameworks and a background in working collaboratively with cross-functional teams are strongly preferred, along with the ability to communicate complex risk matters effectively.

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How does the role of Director, Risk Business Partner impact Visa's business operations?

As the Director, Risk Business Partner for Issuing Solutions, you will significantly impact Visa's operations by ensuring that risk management practices align with business objectives. Your insights will guide senior management in making informed risk-related decisions, ultimately helping to protect Visa’s enterprise while enabling business growth and compliance with industry standards.

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What kind of team will the Director, Risk Business Partner at Visa manage?

In the role of Director, Risk Business Partner for Issuing Solutions, you will lead a small but dedicated team. Your team will focus on linking Visa's risk appetite to strategic objectives in Issuing Solutions, fostering a culture of risk awareness, and supporting the identification and mitigation of potential risks within the organization.

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What is the work environment like for the Director, Risk Business Partner role at Visa?

The Director, Risk Business Partner for Issuing Solutions at Visa operates in a hybrid work environment, with a mix of remote and in-office workdays determined by the hiring manager. This flexible setting allows for collaboration with cross-functional teams while also providing the autonomy to manage tasks effectively from a remote location.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you explain your experience with risk management in the payments industry?

In answering this question, emphasize your previous roles and how they relate to risk management in payments. Discuss specific strategies you've implemented to assess and mitigate risks, as well as any relevant compliance frameworks you’ve adhered to. Highlight collaborative projects that involved cross-functional teams to showcase your team-oriented approach.

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How do you approach developing a culture of risk management within an organization?

To respond effectively, describe methods you've used to engage stakeholders and embed risk management practices within teams. Discuss any training or awareness programs you've developed or participated in to instill a risk management mindset. Highlight your ability to lead by example and your dedication to continual improvement in this area.

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Describe a situation where you had to communicate a major risk to senior management.

In your answer, provide a concise example of a situation where effective communication was crucial. Explain the context, how you presented the risk, the reactions you received, and any actions taken as a result. Stress your ability to synthesizing complex information into understandable insights for leadership.

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What strategies would you implement to monitor risk after mitigation actions are put in place?

To answer this, detail specific monitoring techniques or frameworks you have used, including risk registers or measurement systems. Explain how you would establish communication loops between teams to ensure ongoing dialogue about risk exposure and mitigation effectiveness, demonstrating your proactive stance on risk management.

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How do you ensure compliance with risk programs?

When addressing compliance, talk about your experience with established risk programs such as RCSA, NBIA, or TLMP. Detail how you would implement processes to ensure adherence to these frameworks, including check-ins, audits, and collaborative workshops with business functions to align on compliance expectations.

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What role does technology play in managing enterprise risk at Visa?

In this response, discuss the importance of integrating technology solutions in risk management processes. Highlight tools or systems you've employed that streamline risk assessment and monitoring, and explain how technology can enhance real-time reporting and risk visibility across the organization.

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How would you prioritize risks within a diverse portfolio of Issuing Solutions?

Explain your approach to risk prioritization, considering factors such as potential impact, likelihood, regulatory implications, and alignment with Visa's strategic objectives. Provide examples from past experiences where you successfully navigated multiple risks and determined the best course of action.

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Can you give an example of a time you led a significant change initiative in risk management?

Use the STAR method (Situation, Task, Action, Result) to outline a relevant change initiative. Clearly describe your leadership role, the objectives you set, and the outcomes achieved as a result of the initiative. Emphasize how this experience has prepared you for the Director role at Visa.

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How would you collaborate with cross-functional teams to enhance risk management capabilities?

Discuss specific collaborative strategies you've employed previously, such as regular meetings, training sessions, or joint projects that foster teamwork. Emphasize the value of diverse perspectives in strengthening risk management and your readiness to cultivate strong partnerships across various functions at Visa.

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What tactics do you use to stay current with emerging risks in the payments industry?

To respond, explain your commitment to continuous learning in risk management. Mention specific resources or professional networks you engage with, such as industry publications, webinars, conferences, or networking opportunities that help you keep abreast of emerging trends and risks within the payments sector.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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