Director, Risk Business Partner, Issuing Solutions - job 12 of 46

As the Director, Risk Business Partner at Visa, you'll have an exciting array of responsibilities including managing risk profiles for Issuing Solutions, collaborating with product teams to enhance risk management practices, and reporting main risks to Senior Management. You'll also be tasked with fostering a risk-aware culture across business units, overseeing risk management compliance processes, and engaging in cross-functional stakeholder partnerships.

To succeed as the Director, Risk Business Partner at Visa, candidates should possess a strong background in risk management within the payments industry, excellent communication skills for effective stakeholder interaction, and demonstrated leadership experience. A deep understanding of Visa's risk management frameworks and compliance processes, combined with a strategic mindset, is essential for thriving in this role.

The Director, Risk Business Partner plays a crucial role in embedding and cultivating a risk management culture at Visa by developing and maintaining partnerships across business functions, implementing Lifecycle Risk Management Practices, and training teams in risk management protocols. This leadership helps ensure that risk awareness and compliance are integrated into daily operations across the organization.

Success in the Director, Risk Business Partner role at Visa is marked by the effective identification and mitigation of risks, strong engagement with cross-functional teams, and significant contributions to quarterly Risk Profiles. Additionally, providing impactful updates and recommendations to Senior Management, while fostering a proactive risk culture, will define your achievements in this role.

As the Director, Risk Business Partner at Visa, you will have numerous growth opportunities, such as leading strategic change initiatives, advancing cross-departmental collaborations, and deepening your expertise in risk management. The position also opens pathways to higher executive roles within Visa, where your influence on risk culture can drive broader organizational initiatives.

When prioritizing risks, focus on assessing the potential impact and likelihood of each risk event. Utilize qualitative and quantitative metrics to establish a risk ranking. Collaborating with stakeholders allows for a broader perspective on operational challenges, helping to align your risk management priorities with the strategic objectives of Visa.

Certainly! In my previous role, I identified a critical operational risk linked to product rollout that may affect compliance. I established a cross-functional team to develop a robust mitigation strategy that included enhanced training, regular audits, and real-time monitoring. This proactive approach not only reduced potential risk exposures but also stabilized operations effectively.

I have extensive experience collaborating with cross-functional teams; for instance, during a recent project, I partnered with Client Services and Legal to ensure a new product adhered to compliance regulations. Effective communication, alignment on goals, and leveraging team strengths were key factors in our successful collaboration and risk management.

I make it a priority to stay updated on the payments industry by following relevant publications, participating in industry webinars, and engaging with professional networks. I also attend conferences where I can share insights and learn from other professionals, which helps me anticipate regulatory changes and their potential impacts on risk management strategies.

To develop a strong risk management culture, I focus on education and engagement. Initiating training sessions, workshops, and incentivizing risk awareness among employees fosters a culture where everyone understands the importance of risk management. Regular communications about risks and their implications across various platforms also reinforce this culture.

I measure the effectiveness of risk management practices through Key Performance Indicators (KPIs) and regular audits. Monitoring incident rates, response times, and stakeholder feedback provides valuable insights into our practices' efficacy, allowing for continuous improvements. Establishing a feedback loop is crucial to refine our strategies.

Addressing resistance requires open dialogue and understanding the root causes of reluctance. I would engage with the team to understand their concerns, demonstrate the value of the practice through data and case studies, and involve them in tailoring the implementation strategy to fit their needs, promoting a more collaborative approach.

My approach to a new product launch would begin with a thorough risk assessment, identifying potential risks associated with the product and its rollout. Collaborating with product teams, I would implement a structured framework that includes proactive risk monitoring, stakeholder training, and compliance checks, ensuring that risks are managed effectively throughout the launch process.

When reporting risks to senior management, it's essential to present concise, data-driven insights. I prioritize clarity and relevance, ensuring that I communicate the potential impact of risks along with recommended mitigation strategies. Visual aids, such as dashboards and reports, can effectively convey complex information in an easily digestible way.

Integrating risk management into daily operations requires embedding risk assessments into regular workflows. I promote this through establishing clear protocols, encouraging routine risk evaluations, and utilizing risk management tools that facilitate ongoing monitoring. This ensures that risk considerations become second nature to the team and the organization.