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Director, Risk Governance - Third Party Lifecycle Management - job 32 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

At Visa, we are excited to announce an opportunity for a Director, Risk Governance - Third Party Lifecycle Management to join our Third-Party Lifecycle Management Program (TLMP) team in Austin! This pivotal role is within our Corporate Risk function, acting as a second line of defense for third-party risk management. The ideal candidate will take charge of improving our governance and oversight processes of Visa's third-party relationships, ensuring that we effectively identify, monitor, and manage these risks throughout their lifecycle. You will be the go-to person for all TLMP client and stakeholder inquiries, maintaining solid relationships through strategic communication and problem-solving techniques. Moreover, your analytical mindset will guide you in overseeing contractual reviews, implementing process enhancements, and leading the Risk Control Self-Assessment (RCSA) process. You'll also be mentoring team members, contributing to a positive workplace culture while collaborating with various stakeholders to meet corporate objectives. This full-time hybrid position requires you to be present in the office three days per week, striking the perfect balance between teamwork and flexibility. If you're someone with a strong curiosity about payments and fintech, a results-driven personality, and a client-focused mindset, we’d love to see how you can enhance the effectiveness of TLMP at Visa.

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the primary responsibilities of the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management at Visa is responsible for overseeing third-party relationships, managing client inquiries, implementing process enhancements, developing exit strategies, and ensuring the quality of TLMP reporting and analytics. This role is crucial for maintaining compliance with organizational policies and aligning with corporate risk management frameworks.

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What qualifications are required for the Director, Risk Governance - Third Party Lifecycle Management position at Visa?

Candidates for the Director, Risk Governance - Third Party Lifecycle Management position at Visa should have a solid background in risk management, experience working with third-party relationships, and strong communication skills. Additionally, familiarity with regulations related to third-party risk and a curiosity about payments and fintech will be advantageous.

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How does the Director, Risk Governance contribute to the overall strategy of Visa?

The Director, Risk Governance - Third Party Lifecycle Management contributes to Visa’s strategy by ensuring that the TLMP program aligns with regulatory requirements and corporate objectives. By overseeing risk management processes and stakeholder communications, the role plays a pivotal part in ensuring effective governance of third-party relationships that are essential to Visa's operational success.

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What is the work culture like for the Director, Risk Governance at Visa?

Visa fosters a positive and inclusive work environment, especially for the Director, Risk Governance - Third Party Lifecycle Management. The company promotes collaboration and encourages continuous learning through mentorship and open communication, providing a supportive culture that emphasizes both personal and professional growth.

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Are there opportunities for professional development as the Director, Risk Governance at Visa?

Yes, as the Director, Risk Governance - Third Party Lifecycle Management at Visa, you'll have access to various professional development opportunities, including mentoring programs, training sessions, and industry conferences. Visa is committed to investing in its employees’ growth and success, ensuring you continue to advance your career.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
Can you describe your experience with third-party risk management?

When answering this question, highlight specific roles where you've managed third-party relationships, the strategies you implemented for risk management, and any success stories that demonstrate your results-driven approach. Make sure to connect your experiences to Visa’s focus on governance and oversight.

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How do you prioritize stakeholder inquiries in risk governance?

Discuss your methods for assessing the urgency and importance of stakeholder inquiries. Demonstrating a structured approach, such as maintaining a communication log or using project management tools to ensure timely responses, can showcase your strategic problem-solving skills, which are essential for the Director role at Visa.

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What process enhancements have you implemented in previous roles?

Share specific examples where you identified inefficiencies and successfully implemented process improvements. Be sure to illustrate how your contributions increased productivity and streamlined workflows, aligning with Visa’s goal of optimizing risk management activities.

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Can you provide an example of a successful exit strategy you've developed?

Explain a situation where you developed an exit strategy for a third-party relationship that mitigated risk. Focus on your approach to ensuring a smooth transition and how your communication skills facilitated collaboration among all parties involved, which is particularly relevant for Visa's governance model.

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How would you ensure the accuracy of TLMP reporting and analytics?

Discuss the methods you would employ to maintain quality control of reporting, such as regular audits and reviews, and leveraging data management tools. Highlight your understanding of the importance of accurate data for decision-making within the third-party lifecycle at Visa.

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What is your approach to mentoring team members?

When discussing mentoring, emphasize the importance of fostering an inclusive team environment. Share your philosophy on supporting growth, providing constructive feedback, and encouraging open communication, which aligns well with Visa’s values for a positive work culture.

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What strategies do you use to maintain strong relationships with stakeholders?

Detail your approaches, such as regular touchpoints, feedback loops, and proactive communication. Consider emphasizing your ability to tailor your engagement strategies to different stakeholder groups to ensure alignment with Visa's corporate objectives.

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How do you stay current with regulatory changes affecting third-party risk?

Share your habits for keeping updated with industry regulations, such as attending webinars, participating in professional organizations, or following relevant publications. This demonstrates your commitment to compliance, which is critical for the Director role at Visa.

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What tools have you used for risk management and analysis?

Talk about specific tools or software you're experienced with, like risk management platforms or data analysis tools. Mention how you've leveraged these technologies to drive efficiency and improve risk assessment in your previous roles.

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Why do you want to work as a Director, Risk Governance at Visa?

Share your passion for payment systems and fintech, and how Visa’s commitment to innovation and risk management resonates with your career goals. Highlight your desire to contribute to a leading company and make a meaningful impact in third-party risk governance.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 14, 2025

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