Director, Visa Consulting and Analytics, Tech Advisory Practice - job 7 of 20

The Director in Visa Consulting and Analytics will oversee the Technology Strategy and Implementation segment, ensuring strategies align with client needs and revenue goals. This role involves developing, pricing, and delivering services while engaging at an executive level with diverse stakeholders, focusing on creating roadmaps for client success.

Candidates should have a robust background in strategy consulting, particularly within technology and finance sectors. A strong understanding of technical architecture in banking and payments is essential. Experience leading teams and navigating client relations at senior leadership levels is also crucial for success.

As the Director, you'll drive revenue growth through targeted ideation, service development, and by creating strong client relationships. Your strategies will be directly linked to achieving quarterly and annual financial targets, making this role integral to Visa's financial performance.

Expect to engage with a wide array of clients from financial institutions to fintech companies. Your role will involve presenting tailored services to stakeholders at the senior executive level, ensuring options align with their strategic needs while building trusted partnerships.

Yes, this Director role is hybrid, blending in-office work with remote flexibility. The specifics regarding in-office days will be confirmed by the hiring manager as part of the onboarding process.

A successful Technology Strategy aligns closely with the client's long-term vision while being adaptable to emerging market trends. Highlight your experience in creating custom strategies that reflect comprehensive client assessments and future technological trajectories.

Discuss a specific instance where you developed a unique service offering or improved sales processes that directly led to increased revenue. Emphasize the tactics you used and reflect on the measurable outcomes of your actions.

Highlight your communication skills and demonstrate how you've tailored your approach to address high-level client needs effectively. Emphasize the importance of empathy, responsiveness, and building trust to foster lasting partnerships.

It’s all about collaboration! Share your techniques for maintaining open lines of communication between stakeholders and development teams. Discuss your role in steering committee discussions and how you facilitate course corrections to keep projects on track.

Discuss evolving regulatory landscapes, integration complexities, and increasing competition. Illustrate your proactive stance by outlining how you keep abreast of industry trends and prepare your team to tackle such challenges.

Share your experience with conducting thorough assessments, utilizing data analytics, and holding in-depth interviews with key stakeholders. Illustrate how these practices have helped you craft tailored solutions.

Describe a structured approach where you first understand the client's needs, then articulate how your service addresses those needs effectively. Use storytelling to illustrate the value proposition and ensure you align it with their specific pain points.

Discuss quantitative and qualitative metrics you use, such as client satisfaction, improved performance metrics, or financial success post-implementation. Be specific about how you set benchmarks and monitor progress.

Emphasize how data analytics informs decision-making and strategy development. Mention your expertise in utilizing data to derive insights that shape technology implementations and improve overall client performance.

Share a compelling story where gathering client feedback led to actionable changes in strategy. Emphasize your agility and commitment to client success by showing how you effectively integrated their input into your service offerings.