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Executive Administrator - job 12 of 14

The role provides direct administrative support to two SVPs (Head of Client Services, Head of Risk) as well as general assistance to other team members. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.

This role is an individual contributor with a primary focus on execution. This position is at a developing professional level and solves a range of straightforward problems/analyzes possible solutions using standard procedures. This position receives a moderate level of guidance and supervision.

 

Essential Functions

  • Manage a complex calendar that includes scheduling meetings and travel, video conferences, trainings (off-site and / or internal), group events and booking conference rooms.
  • Perform administrative support duties, including but not limited to drafting and typing correspondence, making copies, preparing binders, answering and screening managers´ phone calls and directing inquiries to the proper party within the team, and maintaining and ordering office supplies.
  • Establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies.
  • Manage and address escalated complaints/issues from Visa cardholders coordinating with Corporate Communications and respective functional group accountable for action.
  • Act as a liaison, problem solver, and facilitator as the first contact for the senior leader.
  • Manage quarterly All Staff and Quarterly Senior Leadership Meetings including logistics, agenda/materials, onsite support and event management.
  • Travel on occasion to manage offsite leadership and client meetings, approximately 3-4 times per year.
  • Help manage departmental communications to internal key stakeholders collaborating with Corporate Communications and Human Resources.
  • Maintain Business Continuity Management contact information. Prepare meeting materials including assisting with the creating of the presentation, handouts and other related materials as well as printing, binding and collating of materials.
  • Coordinate conference/meeting room set-up, order catering, and make logistical arrangements.
  • Assist with developing and updating complex PowerPoint presentations, Excel spreadsheets and documents in support of team activities.
  • Handle contract management, monthly budget tracking (including POs, invoices and accruals) and updating and interfacing with accounting as needed.
  • Process expense reports and providing general information to incoming calls regarding Accounts Payables, Purchasing, Travel Policy and Expense Reporting.
  • Support projects as needed for senior executive.
  • Coordinate and direct the work of other Administrative Assistants/Administrators on functional/regional projects.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$67500 / YEARLY (est.)
min
max
$60000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Administrator, Visa

If you're looking for an exciting opportunity as an Executive Administrator with a company in the vibrant Miami area, you may have just found it! In this role, you’ll be providing crucial administrative support to two Senior Vice Presidents, specifically the Head of Client Services and the Head of Risk, while also assisting other team members as needed. This direct support is essential for smooth day-to-day operations and requires a comprehensive understanding of departmental and company policies. Your days will be filled with dynamic tasks, from managing complex calendars and scheduling various meetings to drafting important correspondence and maintaining office supplies. You'll be the go-to person, ensuring effective communication both within the team and externally, fostering strong relationships with colleagues and clients alike. Not only will you be taking charge of logistical arrangements for important meetings and events, but you’ll also help manage presentations and support senior leaders with various projects. There is a mix of routine and more complex tasks that will challenge your skills as an individual contributor focusing on execution. With a few travel requirements throughout the year for offsite leadership meetings, this hybrid position offers flexibility and growth potential. By joining this team as an Executive Administrator, you’ll play a significant role in the organization, contributing to successful project and communication management in a dynamic workplace.

Frequently Asked Questions (FAQs) for Executive Administrator Role at Visa
What are the primary responsibilities of an Executive Administrator at this Miami-based company?

The Executive Administrator in Miami plays a pivotal role by providing extensive support to two Senior Vice Presidents, including managing their complex calendars, scheduling meetings, coordinating travel, and preparing meeting materials. You’ll also assist with various administrative duties, such as drafting correspondence, maintaining office supplies, and fostering professional relationships across the organization.

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What qualifications and skills are required for the Executive Administrator position in Miami?

To be considered for the Executive Administrator role in Miami, candidates should have strong organizational skills, a thorough understanding of office management, and experience with executive support. Proficiency in Microsoft Office, especially in PowerPoint and Excel, along with effective communication skills, is also essential. A background in handling confidential information and project management would be a plus.

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How does the Executive Administrator collaborate with other departments within the company in Miami?

In the Miami Executive Administrator role, you'll serve as a liaison between the senior leaders and various functional areas, including Corporate Communications and Human Resources. This role involves coordinating departmental communications, addressing escalated issues, and contributing to cross-departmental projects, ensuring collaboration and teamwork.

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What does a typical day look like for an Executive Administrator in Miami?

A typical day for an Executive Administrator in Miami includes a variety of tasks such as managing calendars, scheduling meetings, coordinating logistics for events, and preparing presentation materials. You'll be juggling multiple responsibilities, working closely with senior leaders, and fostering a collaborative environment among team members, which makes every day dynamic and engaging.

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What growth opportunities exist for someone in the Executive Administrator role at this Miami company?

As an Executive Administrator in Miami, there are ample opportunities for professional growth. The role provides experience in high-level administration, which can pave the way for advancement into senior administrative positions or project management roles. Additionally, collaborating with executives can enhance your visibility and open doors for potential career trajectories within the company.

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Common Interview Questions for Executive Administrator
How do you prioritize your tasks as an Executive Administrator?

When prioritizing tasks, it's crucial to assess deadlines and the urgency of each project. I usually compile a list of tasks, categorize them by priority, and communicate with senior leaders to ensure that their most important needs are addressed first.

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Can you describe your experience managing a complex calendar?

Absolutely! Managing a complex calendar requires careful attention to detail and the ability to foresee potential scheduling conflicts. I utilize scheduling tools and regularly communicate with involved parties to ensure meetings run smoothly and efficiently.

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How do you handle confidential information?

Handling confidential information is a key responsibility as an Executive Administrator. I adhere strictly to privacy policies and ensure that sensitive information is kept secure, whether it's in digital documents or physical files. Discretion and professionalism are vital in these situations.

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What techniques do you use for effective communication within a team?

Effective communication in a team involves being clear, concise, and approachable. I prefer to use collaborative tools and maintain open lines of communication, ensuring everyone is updated and included in discussions relevant to ongoing projects.

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Describe a time you resolved an issue for a senior manager.

In my previous role, a senior manager faced escalating complaints from clients. I acted quickly by coordinating with relevant departments, gathering the necessary information, and creating a solution plan. This proactive approach not only resolved the issue but also improved customer satisfaction.

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How do you ensure effective logistics management for company events?

To ensure effective logistics management, I follow a detailed checklist that includes venue booking, catering, agendas, and supplies. I always double-check arrangements and have contingency plans in place in case of unexpected changes.

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What is your approach to managing travel arrangements?

My approach to managing travel arrangements is meticulous. I confirm all itinerary details with the travelers, ensure adherence to company policies, and prepare travel documentation ahead of time to minimize last-minute issues.

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How would you improve a straightforward administrative process?

To improve an administrative process, I would first analyze the current workflow to identify bottlenecks. I would then seek feedback from team members, test new tools or methods, and implement changes incrementally while monitoring their effectiveness.

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How do you support executive projects while managing daily tasks?

Balancing daily tasks with supporting executive projects requires effective time management. I prioritize urgent daily tasks first, and then allocate specific time blocks to make progress on project-related tasks, ensuring that I meet deadlines for both.

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What software tools do you find essential for your work as an Executive Administrator?

Essential software tools for an Executive Administrator include Microsoft Office Suite for document creation and presentation, project management tools for tracking tasks, and scheduling apps to manage calendars efficiently. Familiarity with expense tracking software is also helpful for managing budgets.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

9691 jobs
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Full-time, hybrid
DATE POSTED
April 9, 2025

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