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Executive Administrator - job 6 of 14

The role provides direct administrative support to two SVPs (Head of Client Services, Head of Risk) as well as general assistance to other team members. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.

This role is an individual contributor with a primary focus on execution. This position is at a developing professional level and solves a range of straightforward problems/analyzes possible solutions using standard procedures. This position receives a moderate level of guidance and supervision.

 

Essential Functions

  • Manage a complex calendar that includes scheduling meetings and travel, video conferences, trainings (off-site and / or internal), group events and booking conference rooms.
  • Perform administrative support duties, including but not limited to drafting and typing correspondence, making copies, preparing binders, answering and screening managers´ phone calls and directing inquiries to the proper party within the team, and maintaining and ordering office supplies.
  • Establish and maintain effective and cooperative professional business relationships with all levels of management, employees and outside companies.
  • Manage and address escalated complaints/issues from Visa cardholders coordinating with Corporate Communications and respective functional group accountable for action.
  • Act as a liaison, problem solver, and facilitator as the first contact for the senior leader.
  • Manage quarterly All Staff and Quarterly Senior Leadership Meetings including logistics, agenda/materials, onsite support and event management.
  • Travel on occasion to manage offsite leadership and client meetings, approximately 3-4 times per year.
  • Help manage departmental communications to internal key stakeholders collaborating with Corporate Communications and Human Resources.
  • Maintain Business Continuity Management contact information. Prepare meeting materials including assisting with the creating of the presentation, handouts and other related materials as well as printing, binding and collating of materials.
  • Coordinate conference/meeting room set-up, order catering, and make logistical arrangements.
  • Assist with developing and updating complex PowerPoint presentations, Excel spreadsheets and documents in support of team activities.
  • Handle contract management, monthly budget tracking (including POs, invoices and accruals) and updating and interfacing with accounting as needed.
  • Process expense reports and providing general information to incoming calls regarding Accounts Payables, Purchasing, Travel Policy and Expense Reporting.
  • Support projects as needed for senior executive.
  • Coordinate and direct the work of other Administrative Assistants/Administrators on functional/regional projects.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Administrator, Visa

Are you ready to take on a challenging yet rewarding role as an Executive Administrator in Miami? In this position at our company, you'll be directly supporting two Senior Vice Presidents—our Head of Client Services and Head of Risk. Your skills in managing intricate schedules, organizing meetings, and overseeing travel arrangements will play a crucial part here. This role isn't just about handling day-to-day administrative tasks; it’s an opportunity to be the backbone of our operations. You'll also assist with coordinating important company meetings and events, managing logistical needs, and fostering a cooperative work environment. Expect to develop strong relationships with management and fellow team members while tackling a variety of responsibilities, from drafting correspondence to preparing impactful presentations. Being an Executive Administrator means not just executing tasks, but also being that reliable problem-solver who keeps our operations smooth. On occasion, you might travel for offsite meetings or leadership gatherings, adding some excitement to your routine. As you immerse yourself in our company culture, you'll also gain invaluable experience and insights into our business practices. We encourage you to apply if you’re enthusiastic, highly organized, and ready to contribute to our thriving team and help drive our business forward!

Frequently Asked Questions (FAQs) for Executive Administrator Role at Visa
What are the primary responsibilities of the Executive Administrator at our company?

As an Executive Administrator at our company, your primary responsibilities include managing complex calendars for the Senior Vice Presidents, coordinating meetings and travel, addressing escalated issues from Visa cardholders, and maintaining effective communication with various departments. You'll also be instrumental in organizing logistics for quarterly meetings and providing support for team activities through presentations and budget tracking.

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What qualifications are necessary for an Executive Administrator position in Miami?

Candidates for the Executive Administrator position should ideally possess strong organizational skills, experience in administrative support, and proficiency in tools like PowerPoint and Excel. Familiarity with corporate communications and a knack for handling confidential information are also essential. Good communication skills and the ability to collaborate effectively with all levels of the organization will make you a successful fit for our team.

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What does a typical day look like for an Executive Administrator at our company?

A typical day for an Executive Administrator at our company involves managing the calendars of senior leaders, coordinating meetings, and handling travel arrangements. You will engage in drafting correspondence, addressing any urgent issues, and maintaining office supply inventories. Additionally, you might spend a portion of your day preparing materials for presentations and supporting team projects.

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Is the Executive Administrator role at our company hybrid or remote?

The Executive Administrator position at our company is primarily hybrid. While you'll have the flexibility to work from home, there will be designated days when you are expected to be in the office. Your hiring manager will confirm specific in-office days once you join the team, ensuring a good balance between remote and in-person collaboration.

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What skills are most valuable for an Executive Administrator at our company?

Key skills for an Executive Administrator include exceptional organizational and time management abilities, strong communication skills, and proficiency in office software, including PowerPoint and Excel. Additionally, problem-solving skills and the capacity to manage confidential information are invaluable, as is the ability to establish effective working relationships within various teams.

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Common Interview Questions for Executive Administrator
Can you explain your experience managing executive calendars?

When answering this question, focus on specific tools and techniques you’ve used to manage calendars efficiently. Discuss times you’ve had to prioritize meetings and how you handled any conflicts that arose. Providing concrete examples of your organizational skills will demonstrate valuable experience for the Executive Administrator role.

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How do you handle the pressure of multiple tasks with tight deadlines?

Emphasize your time management techniques, such as creating to-do lists or leveraging calendar tools to prioritize tasks. Mention a specific instance where you successfully met tight deadlines while maintaining quality. This showcases your ability to work effectively as an Executive Administrator in a fast-paced environment.

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Describe your approach to handling confidential information.

Your answer should reflect a deep understanding of confidentiality protocols. Explain how you ensure sensitive information is protected and how you stay informed about best practices in data handling. This is crucial for the Executive Administrator role, as you will often be privy to highly confidential business matters.

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What strategies do you use for effective communication with team members and executives?

Share your communication strategies, like regular check-ins, updates, and using collaborative tools for transparency. Provide examples of how your communication style has fostered collaboration within teams, which is vital for the Executive Administrator position where you'll be liaising with various departments.

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Can you give an example of a time you resolved a conflict at work?

This question gives you space to highlight your problem-solving skills. Detail a specific situation where you mediated a conflict and how you handled it diplomatically. Explain the outcome and what you learned, illustrating your abilities as a supportive Executive Administrator.

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How do you keep track of important deadlines and meetings?

Discuss your preferred organizational tools and methodologies, whether digital calendars, reminders, or task lists. Mention any experiences that showcase your systematic approach to managing important deadlines, which is key for excelling as an Executive Administrator.

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What experience do you have with event planning or meeting logistics?

Share examples from your past roles, detailing specific events you’ve coordinated, the challenges you faced, and how you ensured everything ran smoothly. Highlight your attention to detail and your readiness to take on logistical responsibilities as the Executive Administrator.

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How do you prioritize conflicting requests from multiple executives?

Explain your methodology for prioritization, perhaps based on urgency, importance, or alignment with company goals. Provide a relevant example to illustrate your analytical thinking and decision-making skills, which are critical for an Executive Administrator.

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What tools do you use for budgeting and financial tracking?

Discuss your experience with budget management software and standard practices you utilize for tracking expenses. Providing examples of budgets you've managed will demonstrate your capabilities and preparedness for the financial aspects of the Executive Administrator role.

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What makes you a good fit for the Executive Administrator position at our company?

This is your chance to highlight your relevant experience, skills, and enthusiasm for the position. Reflect on what draws you to the company and how your values align with its mission, making you an ideal Executive Administrator candidate.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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