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Manager - job 16 of 22

Visa U.S.A. Inc., a Visa Inc. company, needs a Manager (multiple openings) in New York, NY to:

  • Support the Sales Enablement, business planning strategic initiatives of the North America (NA) Merchant Travel team.
  • Provide regular and ad hoc analytics and reporting support for travel client performance metrics and business development planning to expand client partnerships, drive sales and diversify revenue opportunities through client engagement.
  • Support sales/pipeline management reporting, including executive updates, weekly/quarterly tracking and annual goal progress.
  • Optimize and evolve in-house Salesforce Playbook management and coordination for the NA Merchant Travel team, aligning with the NA Merchant BPO team.
  • Coordinate and manage queries across Visa Dashboards to plan for current and potential client initiatives.
  • Build strong relationships with NA Merchant Travel AE leaders and influence decisions at the senior level. Collaborate with cross-functional teams, including Product, Analytics, Marketing, B2B,
  • Digital Partnerships, etc., to align on go-to-market and business development strategy for the Travel Vertical.
  • Collaborate with global and regional merchant strategy and solutions teams to share travel client best practices, analyses, and leverage product and analytic resources to drive efficiency and scalable results.
  • Develop rigorous research, competitive intelligence/monitoring, and travel industry landscape analyses to support vertical strategies.
  • Develop travel vertical and NA Merchant Sales & Acquiring (NA MS&A) learning channels that are both internal (to include weekly newsletters and quarterly learning series) and external (client webinar series, third-party industry conferences, etc.).
  • Support NA Merchant Travel vertical strategies, business development, and key initiatives.
  • Help manage the day-to-day project and team activities to meet project goals and timelines.
  • Understand travel client needs and industry trends, anticipate opportunities and challenges, collect and synthesize Account Executive feedback and recommend proactive measures to support accomplishing travel -vertical targets.
  • Support strategic framework and execution of key client and industry initiatives that influence internal decisions, and also directly support our clients.
  • Support content development for presentations / conferences / executive reviews/training documents.
  • Communicate recommendations in a clear, concise, and impactful way to senior level audience.
  • Support NA Travel Account Executives on client-facing initiatives and opportunities, on an ad hoc basis.
  • Develop and co-lead NA MS&A Client Engagement Strategy and cross-functional Initiatives including: developing foundational strategy, process guidelines, and framework for optimizing our NA MS&A client engagement activities, executing an insightful competitive landscape analysis, completing a cross-functional discovery analysis with relevant teams across Visa and synthesizing key opportunity insights, development of key metrics to measure client engagement strategy success, develop ROI measurement tools and value scoring of client engagement activities, developing a resource hub for our org including various toolkits, guidelines, and best practices, and launching a newly developed visual design strategy for NA MS&A.
  • Up to 15% domestic travel is required.
  • Position reports to the New York, New York office and may allow for partial telecommuting.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Visa

Are you ready to take on a rewarding role with Visa U.S.A. Inc. as a Manager? In this dynamic position located in New York, NY, you'll play a vital part in supporting our Sales Enablement and strategic initiatives for the North America Merchant Travel team. Your knack for analytics will shine as you provide regular and ad hoc reporting on travel client performance metrics, helping us to expand client partnerships and drive sales. You’ll get to optimize our Salesforce Playbook, coordinate queries across Visa Dashboards, and build strong relationships with key leaders while working collaboratively with cross-functional teams. This role also allows you to dive into research and competitive intelligence to support our travel vertical strategies. You’ll be instrumental in shaping our learning channels and delivering impactful communications to a senior audience. If you're adept at managing day-to-day project activities, anticipating client needs, and ready for a challenge, this opportunity could be just what you're looking for. Plus, with a requirement for up to 15% domestic travel, you can explore new locations while contributing to our success. Join us and make a difference at Visa!

Frequently Asked Questions (FAQs) for Manager Role at Visa
What are the key responsibilities of the Manager position at Visa U.S.A. Inc. in New York?

The Manager role at Visa U.S.A. Inc. in New York involves supporting the Sales Enablement for the North America Merchant Travel team, analyzing travel client performance metrics, and utilizing Salesforce for pipeline management. You'll coordinate reporting, build relationships with leaders, and help align teams to boost business development strategies.

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What qualifications do I need to apply for the Manager position at Visa U.S.A. Inc.?

To apply for the Manager position at Visa U.S.A. Inc., candidates typically need a background in business management or analytics, alongside significant experience in project management or related fields. Strong analytical skills, excellent communication abilities, and experience with Salesforce will enhance your application.

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How does the Manager role at Visa U.S.A. Inc. fit into the company's overall goals?

The Manager role at Visa U.S.A. Inc. is crucial for driving sales and enhancing client relationships within the Merchant Travel department. By supporting strategic initiatives and collaborating with cross-functional teams, this position is key to achieving the broader business development goals and diversifying revenue opportunities.

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What is the expected travel requirement for the Manager position at Visa U.S.A. Inc.?

The Manager position at Visa U.S.A. Inc. includes up to 15% domestic travel. This allows for opportunities to engage with clients directly and build stronger partnerships while showcasing the dynamic nature of the role.

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What kind of projects will I manage in the Manager role at Visa U.S.A. Inc.?

As a Manager at Visa U.S.A. Inc., you will manage various projects related to client engagement strategies, competitive analysis, and the development of internal learning channels. Your role will involve executing project goals, overseeing timelines, and collaborating with various teams across the organization.

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Common Interview Questions for Manager
Can you describe your experience with sales enablement strategies in your previous roles?

When answering this question, highlight specific sales enablement strategies you've implemented and their results. Emphasize how these strategies helped align team goals and improved client engagement, drawing parallels to the mission at Visa U.S.A. Inc.

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How do you prioritize multiple projects and manage deadlines effectively?

Discuss your methodology for managing projects, such as using project management tools or frameworks. Provide examples of how you've successfully prioritized projects in fast-paced environments, showcasing your organizational skills in line with what’s needed for the Manager role at Visa U.S.A. Inc.

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What is your approach to creating strong relationships with stakeholders?

Explain your relationship-building approach, such as regular communication and meetings with stakeholders, understanding their needs, and delivering results that address their objectives. Relate this to the teamwork aspect emphasized at Visa U.S.A. Inc.

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What metrics do you consider most important when analyzing travel client performance?

Identify key metrics like ROI, customer satisfaction scores, and sales growth. Emphasize your analytical skills and experience using data to drive decisions, linking this to the responsibilities of the Manager role at Visa U.S.A. Inc.

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How would you handle a situation where client needs conflict with company policies?

Demonstrate your problem-solving ability by explaining how you would assess the situation, communicate transparently with both the client and the company, and work towards a solution that balances both interests effectively.

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Can you describe a time you led a cross-functional team?

Share a specific example where you successfully led a cross-functional team, focusing on how you coordinated efforts between diverse departments and achieved your project goals, which is essential for the Manager role at Visa U.S.A. Inc.

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What tools do you use for project management and analytics?

Mention specific tools you've used, like Salesforce for CRM management and other analytics tools, illustrating your proficiency and how you plan to leverage them in the Manager position at Visa U.S.A. Inc.

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How do you approach competitive analysis in your work?

Describe your process for conducting competitive analysis, including market research and data collection methods. Highlight how you use this information to inform strategic decisions and initiatives relevant to the role at Visa U.S.A. Inc.

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What strategies do you implement to ensure client engagement?

Discuss various strategies such as creating personalized communications, developing engaging content, and hosting informative webinars. Share examples from your experience that align with the expectations of the Manager role at Visa U.S.A. Inc.

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How do you measure the success of sales and business development initiatives?

Outline the specific KPIs and metrics you use to assess the success of initiatives such as conversion rates, sales growth, and client feedback. Relate your analytical ability to the tasks expected in the Manager role at Visa U.S.A. Inc.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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