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Manager - Product Operations - job 15 of 19

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We are seeking a dynamic Product Operations Manager to lead Go-To-Market (GTM) product initiatives. This role will focus on product enablement, managing cross-functional messaging and documentation around product enhancements and value proposition and collaborating with product marketing to develop and execute on GTM plans. This is a highly visible role which requires exceptional verbal/written communications skills and flexibility in acting as the central hub between Product and other organizations including Marketing, Sales, Solutioning and Client Services.

Requirements:

Create a value proposition canvas to align customer needs with our offerings, while ensuring that we have a continuous feedback loop with Sales and Marketing around understanding client needs, behaviors and experiences through observation, feedback, and analysis.
Serve as a bridge between Product and client facing teams to equip them with the necessary product knowledge to effectively position and sell our product offerings.
Test product collateral usability with regional client facing teams and refine messaging appropriately based on feedback in partnership with Product Marketing.
Develop a systematic path to share customer feedback with Product Leaders gathered through a series of interviews, client council forums and focus groups to inform strategic product decisions.
Lead the charge in creating a robust communications plan for the broader Visa Direct Product organization ensuring the organization is abreast about the latest strategic objectives, product launches and updates while reinforcing product culture, team identify and mission.
On the external communication and messaging front, actively manage external product roadmap communications in partnership with Sales and Marketing.
Partner with cross functional teams to provide support during new product launches, ensuring that Product Marketing, Solutioning and Sales input into product planning and executive reporting and interface with sales, product marketing and client services.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Manager - Product Operations, Visa

Are you ready to elevate your career as a Manager - Product Operations with Visa Direct in San Francisco? In this dynamic role, you will take charge of our Go-To-Market (GTM) product initiatives, connecting the dots between product enhancements and the needs of our customers. As a key player, you'll focus on product enablement, creating compelling messaging and documentation that clearly presents our value propositions. You'll collaborate closely with cross-functional teams including Marketing, Sales, Solutioning, and Client Services to ensure important product insights are widely understood and utilized. Your exceptional communication skills will shine as you serve as the bridge between our Product team and the client-facing groups to empower them with the essential product knowledge they need. Your day-to-day will include creating a value proposition canvas, gathering customer feedback through innovative methods like interviews and focus groups, and developing a robust communications plan to keep everyone informed about product launches and strategic objectives. Experience the excitement of supporting new product launches and working in a hybrid environment, where you’ll balance time in the office with the flexibility to work remotely. If you thrive in a collaborative and fast-paced atmosphere and are eager to make a significant impact at Visa Direct, we would love to hear from you!

Frequently Asked Questions (FAQs) for Manager - Product Operations Role at Visa

What are the responsibilities of a Manager - Product Operations at Visa Direct?

As a Manager - Product Operations at Visa Direct, your responsibilities will include leading Go-To-Market initiatives, overseeing product enablement, and developing communications strategies for product updates. You will create value proposition canvases, manage cross-functional messaging, and collaborate closely with teams across Marketing, Sales, and Client Services to ensure alignment and effective feedback loops with customers.