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Network Implementation Manager - job 6 of 9

What we expect of you, day to day.

This role will report to the Director, Network Implementation and shall:

  • Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders.
  • Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team as part of the IMO Governance model.
  • Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
  • Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required
  • Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations .Work with others to utilize multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations
  • Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
  • Act as the Network Implementation SME for multiple initiatives and work closely with the Product and Technology teams to ensure that we act as One Visa (both internally and externally) and can identify and assist in the resolution of any obstacles that may arise
  • Engage and collaborate with internal/external  resources throughout the product development lifecycle to identify Client impacts, and define required modifications to onboarding and support processes to address enhancements and the roll-out of new feature functionality
  • Responsible for the transition of products/services into BAU
  • Perform post-project analysis (within the Client Readiness Framework) to identify trends and actions to prevent future client impacts.
  • Primary liaison with product offices to identify support or implementation gaps prior to product rollouts and assist in resolution of those gaps.
  • Perform new product/support impact assessments required to ensure overall effectiveness of the entire support organization.
  • Role also requires significant interaction and subject matter expertise in a number of broad areas with unique requirements across the globe.
  • Responsible for own workflow assignments and must be able to be a fast responder and be proactive in resolving problems and meeting deadlines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Implementation Manager, Visa

Are you ready to take your career to the next level as a Network Implementation Manager at a leading IT company in Miami? In this dynamic role, you'll be at the forefront of managing critical objectives, deliverables, and milestones that directly impact our network implementation processes. Reporting to the Director of Network Implementation, you will work closely with various stakeholders to navigate challenges and ensure successful project execution. Your day-to-day will involve risk management, proactive issue resolution, and fostering strong relationships with both internal and external teams. You will be the go-to subject matter expert in network implementation, collaborating with product and technology teams to streamline our efforts and enhance customer experience. By engaging with cross-functional resources throughout the product development lifecycle, you will identify client impacts and make necessary adjustments to onboarding processes. This role requires a strong analytical mindset as you perform post-project analyses to identify trends, ensuring we continuously improve our services. You’ll play a vital role in transitioning products and services into business as usual, making your impact felt across the organization. Embrace the opportunity to manage complex networks while enjoying the flexibility of a hybrid working environment. If you are a proactive problem solver with a knack for navigating intricate projects, we’d love to hear from you and explore how you can help us make our network implementations even more successful!

Frequently Asked Questions (FAQs) for Network Implementation Manager Role at Visa
What responsibilities does a Network Implementation Manager at this company have?

The Network Implementation Manager at our Miami location is responsible for managing key implementation objectives, collaborating with stakeholders to ensure project success, and maintaining relationships with internal and external partners. They also focus on risk management, anticipate challenges during the implementation phase, and lead post-project analyses to enhance future performance.

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What qualifications are needed to apply for the Network Implementation Manager position?

To be considered for the Network Implementation Manager role, candidates should have significant experience in project management, particularly in network implementation. A deep understanding of risk management processes, strong analytical and communication skills, and the ability to coordinate with multiple teams are essential. A degree in a related field is usually preferred.

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Is the Network Implementation Manager position remote or in-office?

The Network Implementation Manager position operates in a hybrid model at our Miami office. This means you'll have the flexibility to work both remotely and on-site, with exact in-office days confirmed by your hiring manager. This helps maintain a balanced work environment while ensuring effective collaboration.

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How does the Network Implementation Manager contribute to client success?

The Network Implementation Manager contributes to client success by identifying client impacts during the product development lifecycle and implementing necessary modifications to onboarding and support processes. Their role enhances the overall client experience by ensuring seamless transitions and support for new products and services.

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What kind of projects might a Network Implementation Manager handle?

A Network Implementation Manager might handle various projects involving the rollout of new network solutions, enhancements to existing systems, and the transition of services into the business-as-usual phase. They ensure all project milestones are met while managing risks and stakeholder expectations throughout the implementations.

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Common Interview Questions for Network Implementation Manager
What strategies do you use to manage project risks as a Network Implementation Manager?

When managing project risks, I prioritize identifying potential issues early on. I develop a risk management plan that includes mitigation strategies and engage stakeholders in regular progress reviews to adapt and address new risks as they arise.

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Can you describe a complex problem you resolved in your previous role as a Network Implementation Manager?

One complex problem involved a significant delay in a product rollout due to unforeseen technical issues. I gathered a cross-functional team, facilitated brainstorming sessions, and prioritized tasks to create alternative solutions, ultimately leading to a successful and timely launch.

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How do you ensure effective communication with stakeholders during a project?

Effective communication is achieved through regular status updates, utilizing project management tools for transparency, and scheduling check-in meetings. Active listening and clarifying expectations help build trust and ensure all parties are aligned throughout the project.

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What is your approach to coordinating with multiple teams in network implementation projects?

My approach involves setting clear objectives with defined roles for all teams, utilizing collaboration tools for seamless information sharing, and holding collaborative meetings to ensure everyone is aligned and informed, thus fostering a unified effort.

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How do you handle challenging conversations with team members or stakeholders?

I approach challenging conversations with empathy and seek to understand their perspectives. I focus on the issue at hand rather than personalizing the conflict, and work collaboratively to find viable solutions that align with project goals.

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What steps do you take when a project falls behind schedule?

When a project falls behind schedule, I first assess the reasons for the delays and consult my team for possible solutions. Then, I reprioritize assignments where necessary, communicate transparently with stakeholders, and update timelines to reflect realistic expectations.

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What methods do you use for post-project analysis as a Network Implementation Manager?

For post-project analysis, I collect feedback from all stakeholders and review project metrics against success criteria. This helps identify trends and areas for continuous improvement. I also document lessons learned to inform future implementations.

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Explain your experience with network systems and how it benefits your role.

My experience with various network systems allows me to anticipate challenges and effectively troubleshoot during implementations. This expertise aids in ensuring that projects meet technical requirements and user expectations, ultimately facilitating smoother rollouts.

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In your opinion, what defines a successful Network Implementation project?

A successful Network Implementation project is defined by meeting or exceeding the project’s objectives within the designated timeline and budget, while maintaining clear communication throughout, leading to satisfied stakeholders and clients.

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How do you prioritize tasks in a fast-paced project environment?

I prioritize tasks by assessing their importance and urgency, utilizing project management tools to track progress, and maintaining a flexible mindset to adjust priorities as new tasks or challenges emerge during the implementation process.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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