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Network Implementation Manager - job 9 of 9

What we expect of you, day to day.

This role will report to the Director, Network Implementation and shall:

  • Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders.
  • Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team as part of the IMO Governance model.
  • Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
  • Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required
  • Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations .Work with others to utilize multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations
  • Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
  • Act as the Network Implementation SME for multiple initiatives and work closely with the Product and Technology teams to ensure that we act as One Visa (both internally and externally) and can identify and assist in the resolution of any obstacles that may arise
  • Engage and collaborate with internal/external  resources throughout the product development lifecycle to identify Client impacts, and define required modifications to onboarding and support processes to address enhancements and the roll-out of new feature functionality
  • Responsible for the transition of products/services into BAU
  • Perform post-project analysis (within the Client Readiness Framework) to identify trends and actions to prevent future client impacts.
  • Primary liaison with product offices to identify support or implementation gaps prior to product rollouts and assist in resolution of those gaps.
  • Perform new product/support impact assessments required to ensure overall effectiveness of the entire support organization.
  • Role also requires significant interaction and subject matter expertise in a number of broad areas with unique requirements across the globe.
  • Responsible for own workflow assignments and must be able to be a fast responder and be proactive in resolving problems and meeting deadlines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Implementation Manager, Visa

As a Network Implementation Manager at Visa in sunny Miami, you're in for a thrilling journey! You'll be at the helm of key implementation objectives, ensuring everything runs smoothly as you collaborate closely with a diverse range of stakeholders. Your day-to-day responsibilities will involve not just managing deliverables and milestones, but also anticipating and tackling challenges with a proactive mindset. You'll become the go-to expert, navigating complex issues while championing consensus and clear communication. Your role is all about building relationships, both internally and externally, as you strategically manage risks and ensure that our governance processes are robust. In addition to pushing for solutions, you'll be heavily involved in product development and enhancement discussions, working hand-in-hand with product and technology teams. As initiatives come to fruition, you'll facilitate the transition into Business As Usual (BAU), performing insightful post-project analyses to lift future endeavors even higher. Essentially, your expertise will drive effectiveness across our global operations, helping us deliver exceptional service to our clients. If you thrive on collaboration and strategy, Visa is the perfect place for you to shine as a Network Implementation Manager!

Frequently Asked Questions (FAQs) for Network Implementation Manager Role at Visa
What are the key responsibilities of a Network Implementation Manager at Visa?

The Network Implementation Manager at Visa is responsible for managing key implementation objectives, delivering on milestones, and ensuring that risk management processes are followed. You will work collaboratively with stakeholders to proactively resolve issues while transitioning products into Business As Usual (BAU) and performing thorough post-project analyses.

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What qualifications are required for the Network Implementation Manager role at Visa?

To succeed as a Network Implementation Manager at Visa, candidates typically need a strong background in project management, risk management principles, and excellent stakeholder management skills. Experience in network implementation and a proactive mindset are crucial, along with the ability to navigate complex environments and communicate effectively.

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How does Visa ensure successful project execution for the Network Implementation Manager role?

Visa emphasizes proactive risk management, clear stakeholder communication, and comprehensive planning to ensure successful project execution. The Network Implementation Manager plays a pivotal role in anticipating issues and coordinating cross-functional efforts to address challenges effectively.

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What special skills are beneficial for a Network Implementation Manager at Visa?

Key skills that benefit a Network Implementation Manager at Visa include strong analytical abilities, expertise in project lifecycle management, excellent communication, and leadership skills. The ability to work collaboratively with technical teams and manage complex stakeholder relationships is also crucial.

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What can someone expect from the work environment in the Network Implementation Manager position at Visa?

In the Network Implementation Manager position at Visa, you can expect a hybrid work environment that allows for flexibility. You'll engage with various teams, work on multiple initiatives, and be challenged daily to resolve problems while meeting deadlines, which fosters a dynamic and supportive workplace.

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Common Interview Questions for Network Implementation Manager
Can you describe your experience with managing project milestones as a Network Implementation Manager?

When answering this question, outline specific projects where you set and achieved milestones. Discuss your strategies for keeping a project on track and how you addressed any challenges that arose along the way.

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How do you approach risk management in your role as a Network Implementation Manager?

Elaborate on your risk management process, including how you identify risks, the tools you use, and your tactics for mitigating those risks. Sharing a specific example will strengthen your response.

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Describe a challenging situation you faced in a previous project and how you resolved it.

Provide a detailed account of a challenge you faced, illustrating your problem-solving skills. Highlight your ability to work with stakeholders and how your actions led to a successful resolution.

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What steps do you take to ensure effective communication with stakeholders?

Discuss your communication strategies and tools that you use to keep stakeholders informed. Highlight your experience in tailoring your communication style to different audiences for clarity and effectiveness.

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How do you handle disagreements among team members during a project?

Demonstrating conflict resolution skills is key here. Discuss a specific instance where you facilitated a discussion, ensured all voices were heard, and guided the team toward consensus.

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How do you prioritize tasks when managing multiple projects as a Network Implementation Manager?

Share your approach to task prioritization, including any tools or frameworks you might follow. Illustrate this with an example from your past experience where prioritization led to successful project completion.

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What tools or methodologies do you find most effective for managing implementations?

Mention specific project management tools or methodologies you are comfortable with. Explain why they work well for you and perhaps share an example of a successful implementation using these tools.

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Can you discuss your experience working with cross-functional teams?

Provide insights into your collaborative experiences, mentioning specific teams you have worked with. Talk about the value of interdisciplinary communication and how it affected project outcomes.

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What approach do you take when onboarding new team members?

Outline your onboarding strategy, emphasizing the importance of clarity, support, and ongoing mentorship. Cite an example where your onboarding efforts made a positive impact on team integration.

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How do you ensure that projects transition smoothly into BAU after implementation?

Discuss your methods for ensuring successful project handoffs. Share your experience in conducting post-project evaluations and following defined processes to prevent client impacts.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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