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Program Manager, Global Product Delivery - job 12 of 19

The Global Product organization delivers the holistic product strategy for Visa and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s vision to be the best way to pay and be paid for everyone, everywhere. Our diverse team continuously raises the bar on delivering best-in-class products and services to people all over the world.

The Global Product Delivery team is a business level program management office responsible for successfully delivering on Global Product’s priority objectives through superior execution of project and program management best practices. We collaborate closely with our Product teams and cross-functional colleagues across the organization.

Our team members swarm key initiatives and priorities, orchestrate cross-functional teams, and align on common objectives. We leverage an agile program management center of excellence framework to expedite delivery timelines and reprioritize activities as needed. We ensure alignment with Visa’s product delivery methodology and compliance requirements, providing an independent “general manager” perspective to problem-solving and issue resolution with a focus on outcomes. We support, enable, and hold team members accountable for delivering on committed outcomes and deliverables.

If you are a self-starter who enjoys leading and building teams, being the connective tissue keeping all stakeholders coordinated across the entire product lifecycle and want to be responsible for successful outcomes impacting Visa’s future growth – then this is the team for you!

Responsibilities

How you will make an impact:

  • Execute and deliver on key global Product projects and programs, ensuring commercial delivery across multiple regions and markets.

  • Establish structure and governance in areas where it doesn't exist or where processes are nebulous, ensuring clarity and streamlined operations.

  • Lead workstreams consisting of various functions driving multiple simultaneous outcomes.

  • Collaborate with a variety of stakeholders to manage scope, secure support and resources for execution, and deploy processes that improve day-to-day operations.

  • Reconcile competing priorities, leverage synergies, align complementary initiatives, and build coalitions among cross-functional partners.

  • Work through challenges, identify bottlenecks and dependencies, and unblock project teams for execution.

  • Keep everyone informed by reporting on status, progress, milestones, deliverables, outcomes, and lessons learned to all applicable parties.

Why you’ll love us:

  • We believe in teamwork – we win together.

  • Our team is passionate about driving the future of payments.

  • Quality outcomes and relationships matter to us.

  • Visa is on an exciting journey, and we are at the forefront.

  • Our team makes meaningful and significant impacts on areas of the business that are of the highest priority to the company.

  • We are continuously growing and evolving.

 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Manager, Global Product Delivery, Visa

As a Program Manager for Global Product Delivery at Visa, you will play a pivotal role in shaping the future of payment solutions. This dynamic position is part of Visa’s global product organization, where we focus on accelerating the delivery of innovative products worldwide. In this friendly and collaborative atmosphere, you'll lead cross-functional teams to drive projects that align with Visa's vision of becoming the best way to pay and be paid everywhere. Your responsibilities will include executing key global projects, establishing structure in operations, and ensuring that all stakeholders are on the same page. We're seeking a self-starter who thrives in a team-oriented environment and enjoys the challenge of reconciling competing priorities while overcoming obstacles. Your ability to communicate progress, milestones, and lessons learned is crucial as it fosters better relationships across departments and promotes accountability. When you join us, you’ll be part of a passionate group dedicated to delivering quality outcomes that significantly impact the company's growth. If you enjoy navigating the complexities of product lifecycle management and orchestrating initiatives from conception to successful delivery, Visa’s Global Product Delivery team is looking for you to help us make meaningful and lasting impacts in the world of payments. This hybrid role will allow you to work both in the office and remotely, with your in-office schedule confirmed by your manager, offering you flexibility as you contribute to our exciting journey forward.

Frequently Asked Questions (FAQs) for Program Manager, Global Product Delivery Role at Visa
What responsibilities does a Program Manager, Global Product Delivery at Visa have?

As a Program Manager, Global Product Delivery at Visa, you will be responsible for executing on key global projects and programs that ensure commercial delivery across various regions. This entails establishing governance structures, leading cross-functional workstreams, managing stakeholder collaboration, and effectively communicating project statuses and outcomes.

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What qualifications are needed for the Program Manager, Global Product Delivery role at Visa?

To excel as a Program Manager, Global Product Delivery at Visa, candidates should ideally have a strong background in project management, excellent leadership skills, and a collaborative mindset. Experience in the payments industry, proficiency in agile methodologies, and strong communication skills are crucial for effectively navigating the complex product landscape.

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How does the Program Manager at Visa enhance project delivery?

The Program Manager at Visa enhances project delivery by establishing clear structures and processes, facilitating cross-functional team collaboration, and addressing challenges that may block project execution. By leveraging insights and maintaining stakeholder engagement, the Program Manager ensures that all initiatives align with Visa's strategic objectives.

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What is the work environment like for the Program Manager, Global Product Delivery at Visa?

The work environment for a Program Manager, Global Product Delivery at Visa is collaborative and team-centric, embodying a culture that values quality outcomes and strong relationships. The hybrid position allows flexibility, enabling team members to balance in-office work with remote collaboration, fostering an inclusive atmosphere.

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What impact does the Program Manager, Global Product Delivery position have on Visa's objectives?

The Program Manager, Global Product Delivery plays a crucial role in advancing Visa’s objectives by ensuring the successful execution of high-priority projects that shape the company’s future. This position directly influences the operational effectiveness of product launches, thereby impacting Visa’s growth in the competitive payments landscape.

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Common Interview Questions for Program Manager, Global Product Delivery
Can you describe your experience with managing global projects as a Program Manager?

When answering this question, highlight specific projects you have led on a global scale, focusing on the challenges faced and how you overcame them. Showcase your adaptability in working with diverse teams across various regions, and emphasize your ability to align project goals with stakeholder expectations.

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How do you prioritize competing projects and initiatives?

Discuss your approach to prioritization, detailing the criteria you use to evaluate projects. Mention how you assess urgency, resources, and strategic alignment with company goals, and share examples of how you’ve successfully managed competing priorities in previous roles.

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What methodologies do you employ in your project management?

When discussing methodologies, be sure to mention any frameworks like Agile or Scrum you've used. Explain how you adapt these methodologies to suit the project needs at hand and provide examples of successful implementations that led to improved outcomes.

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How do you handle conflict within cross-functional teams?

Emphasize the importance of communication and collaboration in resolving conflicts. Provide examples of specific conflicts you’ve navigated, outlining your strategies for facilitating discussions and finding common ground among team members.

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What tools do you use to manage projects and communicate with stakeholders?

Detail the project management and communication tools you are familiar with, such as Jira, Trello, or Slack. Explain how these tools have improved your efficiency in project tracking and stakeholder communication and mention any innovative methods you’ve introduced to enhance collaboration.

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Can you share a time you had to pivot project direction unexpectedly?

When answering this question, illustrate a scenario where you had to quickly realign project goals or approaches. Discuss your critical thinking in analyzing the situation and how you effectively communicated changes to all stakeholders involved.

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How do you ensure accountability within your project teams?

Highlight your strategies for fostering a sense of responsibility among team members, such as setting clear expectations, running regular check-ins, and cultivating an open dialogue about progress. Provide examples of how you’ve successfully held teams accountable for their commitments.

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What metrics do you consider important for project success?

Discuss key performance indicators (KPIs) that matter in your experience, such as project delivery timelines, budget adherence, and stakeholder satisfaction. Explain how you monitor these metrics throughout the project lifecycle to ensure successful outcomes.

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How do you stay updated on industry trends related to product delivery?

Mention various sources you rely on, such as industry publications, conferences, and networking groups. Highlight your proactive approach in seeking out professional development opportunities that keep you informed about emerging trends in product management and delivery.

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Describe your leadership style as a Program Manager.

Share insights into your leadership philosophy and how it translates into practice. Discuss how you balance authority with collaboration and how your style helps to motivate and empower teams to achieve project goals effectively.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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