Senior Product Manager, VISA Risk Platform - job 6 of 20

As a Senior Product Manager at Visa for the Risk Platform, your primary responsibilities include understanding client needs, driving product development, executing the platform vision and roadmap, writing detailed feature requirements, and ensuring effective collaboration with cross-functional teams. Your role is integral in leading product innovations, delivering on critical project milestones, and monitoring key performance metrics.

To excel as a Senior Product Manager at Visa, candidates typically need a solid background in product management, excellent problem-solving skills, and experience with technology in the payments sector. Familiarity with AI and real-time decision-making frameworks, combined with strong communication and leadership skills, are also crucial for influencing outcomes across teams and presenting effectively to clients.

Visa adopts a comprehensive approach to product development for the Visa Advance Decisioning Platform. This involves understanding client needs deeply, driving innovations in fraud detection, and ensuring that product features align with business goals. Highlighting agile methodologies and continuous improvement processes, Visa emphasizes the importance of collaboration across teams to achieve a robust platform capable of meeting diverse customer demands.

The culture within the Visa Risk Platform team is dynamic, innovative, and collaborative, resembling an incubated start-up environment. Team members are encouraged to think creatively, influence decisions across organizational boundaries, and bring new ideas to life while utilizing Visa’s rich resources. Strong emphasis is placed on fostering relationships and developing best-in-class solutions that make a real difference.

Visa offers significant growth opportunities for a Senior Product Manager, as the role encourages continuous learning, collaboration with experts, and participation in leading-edge projects in the fintech space. The company's commitment to innovation and career development means that there are ample chances for advancement, whether through skill development, leadership roles, or cross-functional experiences.

To prioritize features effectively, I consider various factors such as client needs, business impact, resource availability, and alignment with the overall product vision. I regularly engage with stakeholders to gather input and ensure transparency in my prioritization process.

Absolutely! In my previous role, I led the launch of a fraud detection tool by conducting market research, collecting user feedback, and working closely with engineering to refine the product. The result was a smooth launch that exceeded user adoption targets.

I emphasize open communication, regular check-ins, and shared goals among teams. Building relationships and understanding different teams’ perspectives allow for smoother collaboration and a unified effort towards product objectives.

I use key performance indicators (KPIs) and OKRs to measure the success of a product. Analyzing user engagement metrics, feedback, and overall business impact helps determine whether the product is meeting its goals and informs future improvements.

Data-driven decision-making has been a cornerstone of my product management approach. I analyze user data, market trends, and performance metrics to inform product development, feature prioritization, and to drive continuous improvement initiatives.

I approach conflicting requests by gathering all relevant information and perspectives. By facilitating discussions and presenting data to support decisions, I aim to find a solution that aligns with the overall product strategy and addresses the key concerns of stakeholders.

I utilize a variety of tools such as Jira for project management, Confluence for documentation, and analytics tools like Google Analytics and Tableau to assess user engagement and product performance. These tools keep teams aligned and processes efficient.

I foster an innovative environment by encouraging idea sharing, experimenting with new technologies, and allowing team members to take ownership of their projects. Regular brainstorming sessions and cultivating a safe space for creative thinking are key to driving innovation.

Developing a product roadmap involves engaging with stakeholders to understand both market demands and company objectives. I focus on crafting a clear, flexible roadmap that prioritizes features based on their potential impact while allowing for adjustments based on ongoing feedback.

I prioritize customer feedback by implementing structured feedback loops, such as surveys and focus groups, and regularly reviewing insights during team meetings. By ensuring that our development processes are responsive to user needs, we create products that truly serve our clients.