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Software Engineer II - job 10 of 12

Visa is seeking a dynamic and motivated Staff Software Engineer to join our Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions: 

  • Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
  • Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
  • AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
  • Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
  • Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
  • Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
  • Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$102500 / YEARLY (est.)
min
max
$85000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Software Engineer II, Visa

Are you ready to elevate your career? Visa is on the lookout for a talented Software Engineer II to join our innovative Value Added Services PD Organization in Bellevue. In this exciting role, you'll play a vital part in creating cutting-edge solutions that help merchants manage and resolve their disputes effectively, enhancing their transaction systems' efficiency. You'll leverage your skills to develop software that prevents disputes, offers quick resolutions, and provides robust defense strategies against chargebacks. But that's not all! You’ll also get to work with advanced AI/ML technologies to craft predictive insights and smart recommendation systems that empower merchants to make informed decisions. Your responsibilities will include developing and maintaining high-performance software for our Post-Purchase Solutions platform—a role that involves collaboration with cross-functional teams including product managers and data scientists. You’ll be at the heart of building new products and enhancing existing services, all in an Agile environment using SAFe methodology and the Scrum framework. Continuous improvement is key, as you will drive enhancements in code quality, performance, and scalability while following Visa’s best practices. You'll enjoy the flexibility of a hybrid working arrangement, balancing remote work with time in the office 2-3 days a week. If you’re ready to take on this challenge and make a real impact, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Software Engineer II Role at Visa
What are the key responsibilities of a Software Engineer II at Visa?

As a Software Engineer II at Visa, your primary responsibilities include developing and maintaining scalable software for the Post-Purchase Solutions platform, focusing on preventing and resolving disputes for merchants. You'll actively collaborate with cross-functional teams to enhance product offerings and integrate AI/ML features for predictive insights and efficient dispute resolution.

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What qualifications do I need to become a Software Engineer II at Visa?

To qualify for the Software Engineer II role at Visa, candidates typically need a bachelor's degree in Computer Science or a related field, along with relevant experience in software development. A background in AI/ML technologies, Agile methodologies, and experience with high-performance software design will greatly benefit your application.

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How does Visa support professional growth for Software Engineers II?

Visa is committed to the professional growth of its Software Engineers II by providing opportunities for skill development through training programs, mentorship, and collaboration with experienced professionals. Engaging in Agile sprints and cross-functional team projects fosters an environment of continuous learning and professional development.

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What is the hybrid work model like for a Software Engineer II at Visa?

The hybrid work model for a Software Engineer II at Visa allows for a flexible balance between remote work and office time. Employees are expected to work from the office 2-3 days a week, with specific days determined by leadership. This model supports collaboration and teamwork while offering the flexibility to work from home.

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What technologies will I work with as a Software Engineer II at Visa?

As a Software Engineer II at Visa, you'll work with a diverse tech stack including programming languages used for the development of scalable applications, as well as advanced AI/ML technologies for predictive analytics and workflow management. This ensures you are at the forefront of technological advancements in the industry.

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Common Interview Questions for Software Engineer II
Can you explain your experience with developing scalable software?

In answering this question, you should detail your experience with designing and building scalable applications, including the technologies you've used, your approach to problem-solving, and any challenges you've overcome. Highlight specific projects where you implemented scalable solutions.

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How do you approach teamwork in an Agile environment?

Demonstrate your understanding of Agile methodologies by discussing how you collaborate with others, engage in daily stand-ups, and contribute to sprints. Emphasize your communication skills and how you keep the team aligned on project goals.

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What role do you think AI/ML can play in software development at Visa?

Show your knowledge of AI/ML by discussing its potential for enhancing software functionalities, such as predictive insights and automated processes. Share any relevant experience you have in AI/ML implementations and how you envision using it in your projects.

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Describe a challenging bug you encountered and how you resolved it.

Be specific about a particular bug, your debugging process, and the eventual solution. This showcases your analytical skills and how you handle pressure during troubleshooting situations, which is crucial for a Software Engineer II.

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What methods do you use to ensure code quality?

Discuss your approach to writing clean, maintainable code, including conducting code reviews, using automated testing, and following established coding standards. This shows your commitment to producing high-quality work.

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How do you keep your technical skills updated?

Illustrate your commitment to lifelong learning by sharing how you stay informed on industry trends, attend workshops, participate in online courses, or engage with communities. This demonstrates your proactive approach to personal and professional development.

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What experience do you have with dispute management systems?

If you have prior experience in this area, outline your specific roles and responsibilities, including any tools or methodologies you applied to develop dispute management solutions. If not, discuss how your skills are transferable and how you would approach this work.

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How do you handle tight deadlines in software development?

Talk about your time management strategies, prioritization techniques, and how you communicate with your team when facing tight deadlines. Providing a specific example can enhance your response.

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Can you explain your experience with user management systems?

Be prepared to elaborate on any relevant projects you’ve worked on that involved user management, discussing the structure, functionality, and security considerations of the systems involved.

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What interests you about working at Visa as a Software Engineer II?

Express genuine interest in Visa's mission, culture, and the specific projects you'll be working on. Your enthusiasm for the role shows you are not only qualified but also genuinely excited about the opportunity.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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