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Sr. Manager, Strategy & Business Operations - job 15 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

Are you ready to take your career to the next level? Join Visa as a Sr. Manager in Strategy & Business Operations, a key role at our Global Data Office in Foster City! In this exciting position, you'll be at the forefront of innovating how we leverage data to drive our business strategies and operational excellence. As a change-agent, you will work closely with our Chief Data Officer and a dynamic team to execute critical business priorities that will shape the future of data for consumers and businesses around the globe. Your day-to-day responsibilities will include consolidating key business deliverables such as Quarterly Business Reviews and product roadmaps while ensuring seamless communication between Product and Platform leads. You’ll also engage with stakeholders across various levels, acting as a trusted advisor to align our data initiatives with corporate goals. If you’re someone who thrives in a collaborative environment and has a passion for data and AI innovations, this is the place for you! We're looking for a candidate with robust analytical and strategic skills combined with meaningful operational experience and the ability to thrive in a matrix organization. You will manage internal tracking of operational metrics and identify areas for continuous improvement, fostering an innovative culture while ensuring that our operational goals are achieved. Plus, as this is a hybrid role, enjoy the flexibility of working from home and in the office!

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What responsibilities does the Sr. Manager, Strategy & Business Operations at Visa have?

The Sr. Manager, Strategy & Business Operations at Visa is responsible for supporting the Business Operations team by driving the execution of critical business priorities, managing relationships with stakeholders, and coordinating deliverables like Quarterly Business Reviews and product roadmaps. You'll facilitate communication across teams, act as a trusted advisor, and lead special projects aimed at fostering innovation.

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What qualifications are required for the Sr. Manager, Strategy & Business Operations position at Visa?

To qualify for the Sr. Manager, Strategy & Business Operations position at Visa, candidates should possess strong analytical, strategic, and operational skills. A background in data management and experience in a matrix organization are also essential. Leadership and interpersonal skills are crucial for effectively managing relationships with diverse stakeholders throughout the company.

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How does the Sr. Manager, Strategy & Business Operations contribute to Visa's data strategy?

The Sr. Manager, Strategy & Business Operations contributes to Visa's data strategy by ensuring alignment across various business stakeholders, synthesizing key information for leadership, and identifying opportunities for continuous improvement. This role is central to the execution of operational goals that support Visa's overall data initiatives and values.

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What is the working environment like for the Sr. Manager, Strategy & Business Operations at Visa?

The working environment for the Sr. Manager, Strategy & Business Operations at Visa is dynamic and collaborative. As this is a hybrid work position, employees can expect a blend of office and remote work, combining the best of both worlds while engaging with cross-functional teams to execute on high-impact data strategies.

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What opportunities for growth does Visa provide to the Sr. Manager, Strategy & Business Operations?

Visa offers numerous growth opportunities for the Sr. Manager, Strategy & Business Operations, including exposure to key product and technology leads, participation in critical business projects, and the chance to influence data innovation initiatives across the company. The supportive environment encourages continuous learning and professional development.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you describe your experience with managing business operations and strategy?

In answering this question, highlight specific examples from your past roles where you’ve successfully managed business operations. Discuss the strategy formulation process you were involved in, including methods you used for execution and review of outcomes.

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How do you handle communication among diverse teams in a matrix organization?

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What metrics do you think are most important for tracking operational efficiency?

Discuss specific metrics that are relevant to the Sr. Manager, Strategy & Business Operations role, such as productivity rates, project timelines, and stakeholder satisfaction. Explain how you would use these metrics to drive continuous improvement.

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How do you prioritize projects when managing multiple initiatives?

In your response, speak about your system for prioritization, such as assessing the impact and urgency of projects. Provide examples of how you’ve successfully managed competing priorities in your previous roles.

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Can you provide an example of a successful project you managed from start to finish?

Be sure to share a specific project example that showcases your leadership and organizational skills. Discuss the challenges you faced, how you navigated them, and the successful outcomes achieved due to your contributions.

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How do you ensure alignment between business operations and data strategy?

Explain your methods for ensuring alignment, including stakeholder engagement and regular communication practices. Discuss how you would convey the importance of the data strategy to ensure it aligns with business priorities.

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What experience do you have with developing presentations for leadership teams?

Share specific instances where you’ve crafted presentations for leadership, detailing your process from collating data to designing effective visuals. Discuss any feedback you received that improved your approach.

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How do you cultivate relationships with key stakeholders in a corporate environment?

Discuss your strategies for building rapport with stakeholders, such as by having regular check-ins or understanding their needs and concerns. Share examples of how this has worked positively in past experiences.

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What strategies do you use for continuous improvement in business operations?

In your answer, focus on methodologies you incorporate for continuous improvement such as Lean or Six Sigma. Discuss how you identify areas for enhancement and implement changes effectively.

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What inspires you about working with data and its applications in business?

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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