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Sr. Manager, Strategy & Business Operations - job 13 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

As the Sr. Manager of Strategy & Business Operations at Visa, based in Foster City, you will find yourself at the center of innovative data-driven strategies that underpin our future growth. Our Global Data Office is not just a department; it’s a movement towards harnessing the power of data for the benefit of consumers and businesses alike. In this role, you’ll collaborate closely with our Chief Data Officer, Chief Privacy Officer, and various stakeholders across the organization to streamline and elevate our data business strategies. Your mission will involve not just planning and coordinating critical initiatives like Quarterly Business Reviews and OKRs, but also fostering an environment of collaboration among diverse teams. We’re looking for someone who possesses strong analytical and strategic skills to steer data initiatives effectively while navigating the complexities of a matrix organization. This is an exciting opportunity to influence the future of Data & AI at Visa, where you will engage with leaders across Product and Technology, ensuring we not only meet but exceed our goals in this dynamic landscape. With your leadership, Visa will continue to set the standard for responsible data use and innovative practices, making a significant impact on the way data drives business decisions. If you have a passion for operational excellence and are ready to take on special projects that drive our mission forward, we’d love to see what you can bring to the Global Data Office.

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What are the key responsibilities of the Sr. Manager, Strategy & Business Operations at Visa?

The Sr. Manager, Strategy & Business Operations at Visa will oversee the execution of critical business priorities within the Global Data Office. This includes managing business deliverables such as Quarterly Business Reviews and OKRs, as well as fostering collaboration across the organization. Effective communication, relationship building, and monitoring operational metrics are essential aspects of this role, enabling the Global Data Office to successfully drive data initiatives.

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What qualifications do I need to apply for the Sr. Manager, Strategy & Business Operations position at Visa?

To be a strong candidate for the Sr. Manager, Strategy & Business Operations role at Visa, applicants should ideally possess a blend of operational experience and strategic thinking skills. A background in data management and familiarity with the payments ecosystem is advantageous. Leadership experience and excellent interpersonal skills are essential for building relationships across diverse teams.

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How does the Sr. Manager, Strategy & Business Operations contribute to Visa’s data-related initiatives?

The Sr. Manager, Strategy & Business Operations plays a pivotal role in executing Visa’s data initiatives by coordinating strategies, ensuring alignment among stakeholders, and supporting the Head of Business Operations. This position is integral to advancing Visa’s commitment to innovative and responsible data use, thereby enhancing the overall success and growth of our data capabilities.

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What makes Visa an exciting place to work for a Sr. Manager, Strategy & Business Operations?

Visa is at the forefront of the data revolution, and the Sr. Manager, Strategy & Business Operations will have access to key industry insights and innovative practices. Working in a dynamic environment that champions collaborative efforts makes Visa a unique place to nurture your career and make significant contributions to data advancements that shape the future of finance.

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What is the working environment like for a Sr. Manager, Strategy & Business Operations at Visa?

The working environment for the Sr. Manager, Strategy & Business Operations at Visa is supportive and collaborative, often embracing a hybrid model. This position values creativity and encourages continuous improvement, making it an inspiring space for individuals passionate about leveraging data for impactful business outcomes.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you describe your experience with data strategy implementation in a managerial role?

Discuss a specific project where you successfully implemented a data strategy or operational initiative. Highlight your role in planning, executing, and optimizing processes while ensuring stakeholder alignment.

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How do you prioritize tasks and projects in a fast-paced environment?

Explain your method for prioritization, perhaps using a framework such as the Eisenhower Matrix or agile methodologies. Be sure to include how you assess urgency and importance in your approach.

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What strategies do you use to foster collaboration among diverse teams?

Share specific examples where you’ve utilized team-building techniques or communication tools. Discuss how you encourage a shared vision and open dialogue to achieve collaborative success.

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Describe a challenge you faced while coordinating key business deliverables.

Provide an example of a challenge related to project coordination. Describe how you identified the problem, the strategies you employed to tackle it, and the successful outcome.

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How do you stay updated on industry trends and data innovation?

Talk about the resources you leverage such as industry publications, webinars, or professional networks. Mention any specific communities you are a part of that keep you informed on emerging trends.

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What methods do you use to track operational metrics and performance?

Explain the tools or software you utilize for tracking metrics. Describe how you assess performance and the impact this has on operational success within an organization.

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Can you provide an example of how you led a special project?

Share a narrative concerning a special project under your leadership. Discuss your objectives, how you motivated your team, and the key deliverables achieved.

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What is your approach when providing guidance as a trusted advisor?

Elaborate on your methodology for being a trusted advisor. Discuss how you establish credibility and build relationships to offer valuable insights that align with business strategies.

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How would you handle a disagreement between key stakeholders on a project?

Outline your conflict resolution strategies, emphasizing the importance of active listening and finding common ground. Provide an example if possible, showing how you facilitated a resolution.

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What experience do you have with data governance and compliance?

Talk about your familiarity with data governance principles and compliance regulations. Explain how you have ensured adherence to these standards in past projects or roles.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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