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Sr. Manager, Strategy & Business Operations - job 7 of 21

The Global Data Office: 
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities. 

 

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world. 

 

The Sr. Manager, Strategy & Business Operations is responsible for supporting the Business Operations team, reporting to the Director of Business Operations. This individual will play an important role in driving the execution of critical business priorities for the Global Data Office. The position is responsible for consolidating, coordinating, and planning business deliverables which include Quarterly Business Reviews, OKRs, and Product Roadmap. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

 

The ideal candidate will have strong analytical, strategic, and collaborative skills combined with meaningful operational experience and the ability to work across a matrix business organization structure. This role is an exciting opportunity to be at the forefront of Data & AI innovation at Visa with exposure to key Product and Technology leads.

 

Essential Functions:

  • Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
  • Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
  • Act as a trusted advisor to the Head of Business Operations for the Global Data Office, providing expert guidance on products, platforms, and data initiatives
  • Support the Head of Business Operations in synthesizing key information and developing internal presentations for GDO leadership team and quarterly business reviews
  • Demonstrate knowledge of capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
  • Lead internal tracking and monitoring of key operational metrics for productivity and efficiency across Product and Technology teams
  • Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
  • Identify opportunities for continuous improvement in the Global Data Office practices and operations, fostering a culture of innovation and excellence
  • Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Strategy & Business Operations, Visa

Are you ready to take your career to the next level with Visa? We're on the lookout for a passionate and driven Sr. Manager, Strategy & Business Operations to join our dynamic team in Foster City. At Visa, the Global Data Office is at the forefront of our future strategies and innovations, and we believe that unlocking the potential of data can make a huge impact on consumers and businesses alike. In this pivotal role, you will support our Business Operations team, reporting directly to the Director of Business Operations. Your main mission? To drive the execution of crucial business priorities for the Global Data Office. You will be the key player in consolidating and coordinating business deliverables, encompassing everything from Quarterly Business Reviews to OKRs. With your strong interpersonal skills, you’ll manage relationships across a diverse range of internal stakeholders, working collaboratively to ensure alignment and support for our data initiatives. You’ll also act as a trusted advisor, offering insightful guidance on our products and platforms. Moreover, your analytical and operational prowess could lead to real change, as you will have the opportunity to lead key projects and enhance our operational practices. This hybrid role invites you to blend in-person collaboration with flexibility while being at the cutting edge of Data & AI innovation. Join Visa and help shape the future of data-driven business!

Frequently Asked Questions (FAQs) for Sr. Manager, Strategy & Business Operations Role at Visa
What are the key responsibilities of the Sr. Manager, Strategy & Business Operations at Visa?

As the Sr. Manager, Strategy & Business Operations at Visa, your primary responsibilities include facilitating communication across product and platform teams, engaging with internal stakeholders to ensure alignment on critical data priorities, and acting as a trusted advisor to the Head of Business Operations. You'll also lead internal tracking of operational metrics, manage special projects, and support the synthesis of information for leadership presentations, all crucial for the success of the Global Data Office.

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What qualifications are needed for the Sr. Manager, Strategy & Business Operations position at Visa?

To be considered for the Sr. Manager, Strategy & Business Operations role at Visa, candidates should possess strong analytical, strategic, and collaborative skills, along with meaningful operational experience. A thorough understanding of capabilities and technologies within a payments ecosystem can significantly enhance your application. Additionally, exceptional interpersonal skills and the ability to thrive in a matrix organizational structure are essential.

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How does the Sr. Manager, Strategy & Business Operations contribute to Visa's innovation in data?

The Sr. Manager, Strategy & Business Operations plays a vital role in driving data innovations at Visa by aligning business strategies with key projects that unlock the value of data. By leading essential initiatives and ensuring a seamless flow of information among critical teams, you’ll be at the heart of the efforts to accelerate Visa’s data-related businesses and capabilities.

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What skills are important for success as the Sr. Manager, Strategy & Business Operations at Visa?

Success as a Sr. Manager, Strategy & Business Operations at Visa relies heavily on a combination of strong leadership, interpersonal skills, and analytical thinking. The ability to communicate effectively across various internal stakeholders and manage relationships efficiently is crucial. Moreover, having a strategic mindset and the capability to identify opportunities for continuous improvement will also set you apart.

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What kind of projects will the Sr. Manager, Strategy & Business Operations oversee at Visa?

In the role of Sr. Manager, Strategy & Business Operations at Visa, you will oversee a range of projects related to business deliverables, data strategies, and operational metrics. This may involve leading special initiatives, developing operational communications, and tracking performance indicators to enhance efficiency and productivity within the Global Data Office.

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Common Interview Questions for Sr. Manager, Strategy & Business Operations
Can you describe a time when you had to manage multiple stakeholders on a project?

In your response, provide a specific scenario where you coordinated different stakeholders. Highlight how you maintained alignment on project goals, emphasized communication strategies, and ultimately achieved a successful outcome.

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What strategies do you use to prioritize business deliverables?

Discuss the methods you employ to assess and prioritize tasks effectively. Mention tools or frameworks you utilize, such as OKRs or project management software, and provide an example of how you implemented these in a previous role.

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How do you approach fostering a culture of innovation within a team?

Explain your approach to creating an environment that supports innovation. Discuss your commitment to encouraging team input, recognizing creative ideas, and implementing a feedback loop to refine processes and solutions.

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What metrics do you consider essential for tracking business operations?

Identify key performance indicators that are relevant to the role and explain their importance. Discuss how you have used these metrics in the past to drive operational improvements.

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How do you ensure effective communication across various departments?

Describe your methods for ensuring clear and consistent communication. Emphasize the importance of establishing regular touchpoints, utilizing collaboration tools, and maintaining transparency through updates.

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Can you provide an example of a successful special project you've managed?

Share a specific project example where your leadership led to success. Discuss the challenges faced, how you overcame them, and the measurable results achieved after project completion.

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Describe a situation where you had to adapt your strategy quickly. What was the outcome?

Provide a detailed example of a time when circumstances forced you to change your strategy. Highlight your ability to remain flexible and the positive results this adaptability brought to the project.

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What experience do you have with data-related initiatives?

Discuss your previous experiences working on data-driven projects, your understanding of data analytics, and how you've leveraged data to inform strategy and drive business decisions.

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How do you approach building relationships with internal stakeholders?

Explain your strategy for establishing and maintaining effective relationships with stakeholders. Touch on the importance of trust, regular communication, and understanding their needs and concerns.

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What do you believe is the most important quality for the Sr. Manager, Strategy & Business Operations at Visa?

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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