(USA) Manager, Facilities Maintenance Operations

As a Manager for Operations Improvement at Walmart, you will be responsible for overseeing multiple projects across stores. This includes defining project scopes and objectives, assembling management plans, monitoring budgets and costs, and delivering presentations and status reports to stakeholders. You'll lead a team and manage governance of project plans to ensure critical issues are resolved promptly.

To qualify for the Manager for Operations Improvement position at Walmart, you need either a Bachelor's degree in Engineering, Architecture, or Construction Management along with three years of related experience, or you may qualify with five years of relevant experience in facilities management or similar fields.

As a Manager for Operations Improvement at Walmart, you'll enjoy a comprehensive benefits package, including multiple health plan options, a company vehicle, financial benefits such as a 401(k) and stock purchase plans, paid time off, and access to Walmart's Live Better U education program that covers tuition and fees for degrees and certifications.

Walmart is committed to your professional development through continuous training and the Live Better U program, which pays for educational opportunities from high school diplomas to bachelor's degrees. You'll also have opportunities to foster a high-performing team and be recognized for your contributions, enhancing your career pathways within the company.

Walmart seeks a Manager for Operations Improvement who embodies servant leadership, curiosity, and a growth mindset. You'll be expected to embrace change, demonstrate strong strategic thinking, and build diverse teams. Collaboration with your team and influence within the organization are also key attributes that will help you succeed in this role.

When answering this question, focus on your specific project management experiences, highlighting successful projects you've overseen. Discuss tools and methodologies you’ve employed, budgets managed, and the outcomes achieved, demonstrating your ability to lead projects effectively.

In your response, explain your approach to conflict resolution. Emphasize the importance of communication, fostering an open environment for discussion, and how you strive to understand different viewpoints to reach a collaborative solution.

Here, share a specific example where you identified an area for improvement, the steps taken to implement the change, and the positive outcomes that resulted. Metrics or feedback can strengthen your response.

Discuss your method for prioritization, such as assessing impact, deadlines, and resource availability. Mention any tools or strategies you use to stay organized and focused on important objectives.

Share techniques like setting clear goals, recognizing achievements, fostering an inclusive environment, and encouraging professional development. Explain why these strategies are effective in creating a motivated and engaged team.

Mention your commitment to ongoing education, such as following industry publications, attending workshops, and participating in relevant training. Stress the importance of staying informed to implement the best practices in your role.

Explain how you integrate customer insights into project planning and execution. Highlight your approach to understanding customer needs and how feedback informs improvements within your operations.

Discuss efficient planning, effective delegation, and team collaboration to meet deadlines. Illustrate your ability to adapt and pivot as needed while maintaining quality outputs.

Reflect on Walmart’s commitment to customer focus, diversity and inclusion, and servant leadership. Speak to how these values resonate with your own work philosophy and how you would embody them as a Manager for Operations Improvement.

Highlight your collaborative approach, such as participating in cross-functional meetings and fostering open communication. Provide examples of successful partnerships that led to effective project outcomes.