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(USA) Operations Manager - Floor image - Rise Careers
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(USA) Operations Manager - Floor

Position Summary...

What you'll do...

Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Drive and implement the business plan for area of responsibility to achieve facility goals eg production quality safety and implement operational improvements Forecast staffing workload and performance results to meet business demands for workload and performance results for area of responsibility Prepare review andor analyze business reports and use information to identify operational improvements eg production quality safety Monitor and ensure area of responsibilitys compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining procedures and supporting documentation Identify and ensure associate customer and supplier concerns are resolved using own judgment or consulting others when needed Supervise and manage associates and leaders in area of responsibility by giving direction monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching supporting and modeling Logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation of associates leaders and managers Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $84,000.00-$126,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Managing challenging workforce issues, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Walmart Logistics Manager

Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location...

5800 Sw Regional Airport Blvd, Bentonville, AR 72712-0000, United States of America
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Average salary estimate

$105000 / YEARLY (est.)
min
max
$84000K
$126000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Operations Manager - Floor, Walmart

Join Walmart as an Operations Manager - Floor in Bentonville, AR, and become a key player in our mission to create a thriving work environment for associates while exceeding customer expectations. In this role, you’ll oversee daily operations, working closely with your team to implement business plans and enhance performance in production, quality, and safety standards. You will have the opportunity to forecast staffing needs and analyze business reports to identify areas for operational improvements. Your leadership will ensure compliance with company policies while fostering a culture of respect and collaboration within the team. As an Operations Manager, your direction and feedback will help associates grow, thrive, and achieve their full potential in their careers. You’ll be responsible for managing relationships not only within your team but also with suppliers and customers, ensuring that any inquiries or issues are promptly addressed. At Walmart, we value integrity and promote a work culture that empowers everyone to contribute. Not to mention, we provide fantastic benefits such as competitive pay, health coverage, and education programs to help you advance your career. If you’re passionate about leading teams and driving excellence every day, this could be the perfect opportunity for you to make a difference!

Frequently Asked Questions (FAQs) for (USA) Operations Manager - Floor Role at Walmart
What are the responsibilities of an Operations Manager - Floor at Walmart in Bentonville?

The Operations Manager - Floor at Walmart in Bentonville is responsible for overseeing daily operations, developing and implementing business plans, and ensuring compliance with quality and safety standards. This role involves managing and mentoring associates, analyzing performance metrics, and enhancing operational efficiencies to create a productive and rewarding work environment.

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What qualifications are required for the Operations Manager - Floor position at Walmart?

To qualify as an Operations Manager - Floor at Walmart, candidates need a Bachelor's degree in a related field such as Business, Management, or Logistics, along with at least one year of experience in an operations or logistics environment. Alternatively, candidates with previous experience as a Walmart Logistics Area Manager can also meet the qualification requirements.

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How does the Operations Manager - Floor contribute to Walmart's culture?

The Operations Manager - Floor plays a crucial role in fostering a culture of respect, inclusivity, and collaboration at Walmart. This involves supervising associates, promoting their development, and building strong relationships across teams to create a supportive workplace. Additionally, they embody Walmart’s values of integrity and customer service excellence.

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What benefits does Walmart offer to Operations Manager - Floor employees?

Walmart offers a comprehensive benefits package for Operations Manager - Floor employees, including competitive pay, performance-based bonuses, health insurance, and retirement savings plans. Beyond these, employees have access to paid time off, educational benefits for career advancement, and various work-life balance support options.

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What skills are essential for an Operations Manager - Floor at Walmart?

Essential skills for an Operations Manager - Floor at Walmart include strong leadership and communication abilities, the capacity to analyze and improve operational processes, and a commitment to fostering a team-oriented environment. Problem-solving skills and a solid understanding of business metrics are also vital for success in this role.

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Common Interview Questions for (USA) Operations Manager - Floor
How do you prioritize tasks as an Operations Manager - Floor at Walmart?

When prioritizing tasks, it's important to assess urgency and impact on overall operations. I focus on high-impact areas like safety and quality first, while delegating to team leads for other tasks. Sharing these priorities with the team ensures everyone is aligned and working efficiently.

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Can you provide an example of how you improved operational efficiency?

Absolutely! In my previous role, I analyzed our workflow and identified redundant steps causing delays. By streamlining our processes and incorporating new technology, we improved efficiency by 20%, positively impacting our delivery timelines and team morale.

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What strategies do you use to develop your team?

I believe in individualized development plans for team members. Regular one-on-one meetings allow me to understand their aspirations and challenges. Encouraging cross-training and providing formal training programs help employees enhance their skills and grow within the organization.

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How do you handle conflict within your team?

When conflicts arise, I prioritize open communication and mediation. I meet with the individuals involved to understand both perspectives and guide them toward a resolution. Fostering a culture of open dialogue helps prevent conflicts from escalating.

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What methods do you employ to ensure compliance with safety standards?

To ensure compliance with safety standards, I conduct regular training sessions and audits, keeping the team updated on best practices. Creating an open line of communication where associates can report safety concerns without fear is crucial, as is leading by example to reinforce a safety-first mindset.

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How do you motivate your team?

I focus on creating a supportive work environment where achievements are recognized and appreciated. I set clear goals, provide regular feedback, and celebrate successes together as a team. This fosters motivation and encourages associates to take pride in their work.

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Describe a time when you had to make a difficult decision.

In a previous position, I faced the tough choice of reallocating resources due to budget constraints. I approached this by analyzing the implications and involving my team in discussions, which led to a consensus-driven decision that minimized disruption while maintaining operational goals.

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How do you ensure quality customer service in your operations?

I believe quality customer service starts with training and empowerment. I ensure that associates have the tools and processes to address customer concerns instantly, promoting a service-first approach throughout the entire operation.

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What role does data play in your decision-making process?

Data is crucial for making informed decisions. I utilize performance metrics and operational data to identify trends, assess team performance, and drive improvements. This data-driven approach helps ensure that our actions are aligned with business objectives.

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How do you stay updated with industry trends and developments?

I stay updated by regularly attending industry conferences, subscribing to relevant publications, and participating in professional networks. Continuous learning is vital in this fast-evolving sector to keep our operations ahead of the curve.

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