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Stewarding Attendant / Dishwasher

Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Job Description

Wash and sanitize pots, pans and other Kitchen utensils/equipment according to Hotel specifications and standards. Clean and maintain equipment in Dishwashing/ Pot washing/Kitchen/ Cafeteria/ Compactor/ Storage areas.  Set up wares for Banquet functions, retrieve and wash soiled wares, transport supplies and food to Banquet service areas and assist the Kitchen with plating up of Banquet m

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment.  Use equipment only as intended.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements.
  • Set up and organize workstation with designated supplies and equipment; report shortages to supervisor.  Replenish as needed throughout the shift.
  • Check the working condition of equipment and machinery in accordance with specifications; rectify any deficiencies.
  • Fill the pot washing sinks with specified amounts of designated chemicals.  Ensure the temperature level of each cycle is set to standard.
  • Organize the breakdown area for drop-off of dirty wares.
  • Retrieve soiled pots, pans and utensils from kitchen areas.
  • Remove excess food, debris and film from soiled wares before placing them in the washing solution.
  • Wash and sanitize soiled wares.
  • Allow washed wares to air dry.
  • Sort, stack and store cleaned wares in designated areas.
  • Change pot wash water/chemicals, as needed, and refill as specified to ensure all wares are properly cleaned.
  • Breakdown and clean workstation in accordance with department standards.
  • Operate dishwashing machine and wash wares as assigned.
  • Fill the dishwashing machine with specified amounts of designated chemicals.  Ensure the temperature level of each cycle is set to standard.
  • Position wares in designated racks correctly and send through dishwashing machine only when full.
  • Clean only designated wares in the dishwashing machine.
  • Remove washed wares from dishwashing machine and allow to air dry.
  • Change dishwashing machine water/filters and refill as specified to ensure all wares are properly cleaned.
  • Stock kitchen lines with designated cleaned wares, utensils and equipment.
  • Fill the burnishing machine with specified amounts of water and designated chemicals.
  • Follow the schedule to burnish and paste polish specified silver wares.

 

Qualifications

  • High school graduate or equivalent vocational training.
  • Previous experience as hotel/restaurant dishwasher or in janitorial/cleaning position.
  • Familiarity with proper sanitation regulations.
  • Certification in sanitation.
  • Knowledge of proper chemical handling.
  • Fluency in a second language, preferably Spanish.
  • Some English, both verbal and non-verbal, preferred.
  • Provide legible communication and directions.

Additional Information

What’s in it for you:

  • Paid time off
  • Medical, Dental and Vision Insurance
  • 401K Retirement Plan
  • Complimentary Shift Meal
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academy designed to sharpen your skills.
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
  • Career development opportunities with national and international promotion opportunities

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Stewarding Attendant / Dishwasher, AccorHotel

Are you ready to dive into the vibrant environment of Fairmont Dallas as a Stewarding Attendant / Dishwasher? Nestled in the heart of the Arts District, Fairmont Dallas is not just a hotel; it’s a hub for some of the finest events in the city. As a vital member of our kitchen team, you’ll be responsible for ensuring that all kitchen utensils, pots, and pans are washed, sanitized, and kept in top condition according to our hotel’s high standards. Your day will consist of not just washing dishes but also setting up for banquet functions, assisting with food presentations, and maintaining cleanliness in all designated areas. We emphasize a positive, guest-centered approach, so your ability to anticipate guests’ needs and keep a friendly demeanor will contribute greatly to their memorable experience. You'll utilize state-of-the-art cleaning equipment and ensure compliance with sanitation regulations while working closely with your team to keep everything orderly and efficient. And let’s not forget, there’s a lot of room for growth! From gaining hands-on experience to taking advantage of our learning programs designed to sharpen your skills, you are encouraged to explore various career development opportunities here at Fairmont Dallas. So, if you have a knack for keeping things tidy and a heart for hospitality, we’d love to see how you can shine in the role of Stewarding Attendant / Dishwasher at Fairmont Dallas!

Frequently Asked Questions (FAQs) for Stewarding Attendant / Dishwasher Role at AccorHotel
What are the responsibilities of a Stewarding Attendant / Dishwasher at Fairmont Dallas?

As a Stewarding Attendant / Dishwasher at Fairmont Dallas, you will be responsible for washing and sanitizing kitchen utensils and equipment, maintaining cleanliness in various kitchen areas, and supporting banquet preparations. You’ll also need to ensure compliance with all safety and sanitation standards while interacting positively with guests and colleagues.

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What qualifications do I need to become a Stewarding Attendant / Dishwasher at Fairmont Dallas?

To qualify for the Stewarding Attendant / Dishwasher role at Fairmont Dallas, you should have a high school diploma or equivalent, previous experience in a similar role, familiarity with sanitation regulations, and proper chemical handling knowledge. A certification in sanitation and fluency in Spanish can give you an edge too!

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What does Fairmont Dallas offer in terms of employee benefits for a Stewarding Attendant / Dishwasher?

At Fairmont Dallas, we take care of our employees! As a Stewarding Attendant / Dishwasher, you can expect benefits like paid time off, medical, dental, and vision insurance, a 401K plan, discounted rates through our employee benefit card, and opportunities for learning and career growth.

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How does a Stewarding Attendant / Dishwasher contribute to guest satisfaction at Fairmont Dallas?

A Stewarding Attendant / Dishwasher at Fairmont Dallas plays a crucial role in guest satisfaction by ensuring that all kitchenware is clean and ready to use, contributing to the efficiency of food service, and maintaining a positive and friendly presence that acknowledges guest needs and complaints promptly.

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Can I expect career advancement as a Stewarding Attendant / Dishwasher at Fairmont Dallas?

Absolutely! Fairmont Dallas values career growth and offers numerous development opportunities. As a Stewarding Attendant / Dishwasher, you’ll gain valuable experience and could potentially move into higher positions within the hotel or even at other locations around the world.

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Common Interview Questions for Stewarding Attendant / Dishwasher
What experience do you have that makes you a good fit for the Stewarding Attendant / Dishwasher position?

Discuss any previous roles you’ve had in kitchen environments, highlighting your ability to maintain cleanliness and comply with sanitation regulations. Mention if you've handled cleaning chemicals safely, as well as your familiarity with dishwashing equipment.

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How do you prioritize your tasks in a busy kitchen environment?

Emphasize the importance of organizing your workstation and tasks by urgency, ensuring that food service is not disrupted. Explain that effective communication with team members is key to ensuring everything runs smoothly.

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How would you handle a situation where a guest isn’t satisfied with their experience?

Show your commitment to guest relations by explaining that you would listen attentively to their concerns, apologize sincerely, and work quickly to find a solution or involve a supervisor if necessary to ensure satisfaction.

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What do you consider the most important safety practices when working as a Stewarding Attendant / Dishwasher?

Mention the importance of using cleaning chemicals correctly, following OSHA regulations, and consistently practicing hygiene standards while handling kitchenware. Speak to how maintaining a clean workspace is vital for personal safety and guest satisfaction.

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Describe how you would maintain the dishwashing machine and its supplies.

Explain the steps you would take to ensure the dishwashing machine is functioning efficiently, such as regularly changing water and filters and ensuring that the correct chemicals are used. Mention the importance of keeping track of supply levels.

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Why do you think teamwork is important in the role of a Stewarding Attendant / Dishwasher?

Highlight how teamwork ensures a smooth workflow in the kitchen, especially during busy times. Use examples to discuss how proper communication and helping each other leads to a more efficient and pleasant work environment.

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How do you stay motivated during repetitive tasks like washing dishes?

Discuss how you find satisfaction in contributing to a clean and organized kitchen, potentially helping to reflect on how that cleanliness impacts guest experience. Also, mention how listening to music or working alongside colleagues can help keep your spirits high.

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What do you know about Fairmont Dallas and our brand values?

Show your knowledge of Fairmont Dallas by discussing its history, location, and reputation for excellence in guest services. Mention their commitment to sustainability and community involvement, such as programs like Planet 21.

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How would you handle cleaning delicate kitchenware or equipment?

Explain your approach to using appropriate cleaning methods and tools for different types of kitchenware, emphasizing the importance of following instructions and taking extra care when washing delicate items.

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What steps would you take if you noticed a colleague not following proper sanitation procedures?

Talk about the importance of upholding sanitation standards and how you’d approach the colleague in a respectful way. Mention the need to report any recurring issues to a supervisor for the greater good of the team.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Full-time, on-site
DATE POSTED
March 24, 2025

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