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Category Buyer

We’re seeking highly analytical, passionate, and self-motivated individuals to join our North American Retail Buying and Category Management team. North American Retail is the organization within Wayfair that drives the overall strategy for the multitude of product categories that are offered across our channels of business. The team serves as the external and internal ambassadors of the product categories we manage, mobilizing and coaching suppliers on how to grow their business on our sites, and leveraging internal partners to execute the strategic vision to win in the online home space.

Who We Are

The Category Management team offers a unique opportunity to drive strategy for Wayfair’s largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. As a Manager on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.

How is this opportunity unique?

The Category Management team interacts with our suppliers every day. We like candidates with consultative mindsets who want to work with external partners. Collaborative partnerships are a hallmark of a relationship with Wayfair.

Wayfair is a data-driven environment. Candidates with experience using data to drive decision-making are great matches.

We move fast and take risks. If you have experience at a start-up or in another fast-paced, risk-taking environment, you’d enjoy working at Wayfair. Be prepared to constantly evolve.

Strong communication is key. Category Managers have a 360° view into their suppliers and their category. You’ll need to be able to gain buy-in from senior leaders and cross-functional teams to accomplish your goals.

We like to have fun. Our team takes time each month to celebrate our wins and toast our accomplishments.  We foster an environment that values balance, and we encourage personal development by offering a broad spectrum of opportunities for continuous development and mentorship.

What You'll Do

  • Have ownership over a category plan to achieve revenue and profitability goals

  • Build strong relationships with existing suppliers and execute negotiations to secure best pricing and promotional support

  • Analyze data to strategize profit growth opportunities for the category and for specific supplier partners

  • Advance catalog expansion by identifying selection gaps, prioritizing new item production, and developing relationships with target suppliers

  • Identify sales, merchandising, and operational opportunities for the category and collaborate with internal teams to drive change (Planning, Advertising, Merchandising, Operations, PR, Finance, Customer Service, Business Intelligence)

  • Analyze and anticipate competitor marketing, selection, and pricing strategy

  • Attend tradeshows to visit key suppliers (4-8 times per year)

What You'll Need

  • 5+ years of ecommerce, corporate retail, or management consulting experience, preferred

  • Articulate and persuasive communication skills, both written and verbal

  • A track record of successful negotiation and relationship management skills

  • An ability to hit the ground running – a confident, entrepreneurial self-starter

  • Demonstrated senior presence, recognized as an effective manager

  • An ability to manage and prioritize projects and to delegate tasks appropriately

  • Innovative problem-solving skills – dissect and determine root causes of problems and implement solutions

  • Proven experience of taking on big challenges and delivering despite obstacles and limited resources

  • Experience managing others, preferred

Wayfair's In-Office Policy:

All Boston-based interns, co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on Monday, Tuesday, Wednesday, and Thursday, and work remotely Friday.

Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For state-specific application information, please review the following applicant notices.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

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What You Should Know About Category Buyer, Wayfair

Wayfair is on the lookout for a passionate and analytical Category Buyer to join our North American Retail Buying and Category Management team in beautiful Boston, Massachusetts! This is more than just a job; it’s an opportunity to shape the strategy for our diverse product categories while playing a key role in enhancing supplier relationships. At Wayfair, we're all about driving the overall product strategy and enabling our partners to thrive in the online home space. As a Category Buyer, you’ll manage category plans, build strong supplier relationships, and conduct in-depth analyses to spot growth opportunities. Your communication skills will shine as you negotiate the best pricing and promotional support. You’ll also have the exciting task of identifying catalog expansion opportunities and collaborating across teams to drive impactful change. What sets this role apart is the chance to work closely with suppliers, harnessing data for decision-making, and adapting in a fast-paced, innovative environment. We value your entrepreneurial spirit and want you to hit the ground running! Plus, we love celebrating our successes, fostering a fun and enjoyable team culture. If you’re ready to take on a fulfilling role that blends strategy, negotiation, and collaboration, we invite you to explore your future with Wayfair!

Frequently Asked Questions (FAQs) for Category Buyer Role at Wayfair
What are the key responsibilities of a Category Buyer at Wayfair?

As a Category Buyer at Wayfair, you will be responsible for owning and executing a strategic category plan aimed at achieving both revenue and profitability goals. This includes building strong relationships with suppliers, negotiating pricing and promotional support, and analyzing data to identify profit growth opportunities. You will collaborate with various internal teams to drive changes in sales, merchandising, and operational strategies, all while engaging directly with suppliers and participating in tradeshows to enhance relationships.

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What qualifications are needed to become a Category Buyer at Wayfair?

To be considered for the Category Buyer position at Wayfair, candidates should have at least 5+ years of relevant experience in ecommerce, corporate retail, or management consulting. Additionally, strong communication skills, successful negotiation history, and proven relationship management capabilities are essential. An entrepreneurial spirit, effective project management skills, and innovative problem-solving abilities are also highly valued in this dynamic position.

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How does the Category Management team benefit suppliers at Wayfair?

The Category Management team at Wayfair acts as ambassadors for the supplier experience, providing them with valuable data, transparency, and control while fostering close partnerships. The team works diligently to support suppliers in growing their business on our platforms, leveraging strong internal cross-functional partnerships to effectively execute strategies that benefit both suppliers and Wayfair.

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What is the team culture like for Category Buyers at Wayfair?

The culture within the Category Management team at Wayfair is vibrant and collaborative. The team celebrates achievements together and promotes a fun environment conducive to personal and professional growth. With an emphasis on balance and continuous development, employees are encouraged to embrace new challenges and evolve in their roles while building relationships across various teams.

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What opportunities for advancement exist for Category Buyers at Wayfair?

Category Buyers at Wayfair have multiple avenues for professional advancement. As they develop skills in negotiation, strategy, and relationship management, they can pursue leadership roles within the Category Management team or transition into other departments. The commitment to employee development and mentorship at Wayfair supports continuous learning and career progression.

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Common Interview Questions for Category Buyer
Can you describe your experience with supplier negotiation as a Category Buyer?

In your response, detail specific negotiation strategies you’ve used, highlighting successful outcomes and the techniques that proved most effective. Share how you build rapport with suppliers, addressing obstacles encountered and your approach to overcoming them.

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How do you use data to drive decision-making in your role?

Describe the tools and methods you employ to analyze data related to sales, profits, and market trends. Provide examples of how data-driven insights have influenced your category strategies and impacted supplier relationships in your previous roles.

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What steps do you take to build and maintain relationships with suppliers?

Share your approach to establishing trust and communication with suppliers. Discuss the importance of regular check-ins, feedback, and understanding their unique challenges, and how you foster collaborative partnerships that lead to mutual success.

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Can you share an example of when you identified a growth opportunity within a category?

Provide a specific example where you identified a gap or underperforming area in a product category and outline the actions you took to address it. Highlight the collaborative efforts with internal teams and the results achieved.

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How do you prioritize tasks and manage multiple projects effectively?

Explain your organization skills and any tools or methods that help you prioritize projects. Detail your approach to delegating tasks when necessary and how you ensure deadlines are met without compromising quality.

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What is your approach to understanding competitor strategies?

Discuss the techniques you use for market analysis, including competitor pricing, marketing initiatives, and product selections. Highlight how this knowledge informs your category strategies and enables you to stay ahead in the market.

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How do you handle challenging negotiations with suppliers?

Describe specific situational examples where you faced negotiation challenges. Discuss your problem-solving approach and any strategies or tactics that helped you navigate and succeed in those difficult discussions.

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What role does communication play in your success as a Category Buyer?

Emphasize the importance of clear and persuasive communication both internally and externally. Discuss how effective communication aids in stakeholder buy-in and influences supplier partnerships and collaboration with cross-functional teams.

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How do you assess and act on supplier performance?

Discuss the metrics you use to evaluate supplier performance and the assessment processes. Share how you address underperformance and the communication strategies you employ to facilitate improvement.

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What innovations have you implemented in your previous Category Buyer roles?

Provide examples of innovative strategies or processes you introduced to enhance category management. Detail how these innovations improved operational efficiency or supplier relations.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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