Senior Product Manager

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB OVERVIEW

The Product Manager is a cross-functional position that requires taking ownership and responsibility for a product/service and all issues and considerations related to it. As a Product Manager, you’ll be the bridge between product stakeholders and the development team, taking the business requirements and defining the product requirements. Success depends on your ability to have deep knowledge of our customers' journey, the Welocalize business, and the impact of data.

MAIN TASKS & RESPONSIBILITIES

• Strategic Development: Play a central role in building capabilities that will empower multiple business-critical software projects.

• Roadmap Leadership: Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap.

• Cross-functional collaboration: Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions.

• Objective Setting: Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness.

• Stakeholder Engagement: Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success.

• Requirement Analysis & Solution Design: Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans. Work with stakeholders to identify opportunities where software can provide valuable insights and solutions.

• Performance Assessment: Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations.

• Industry Awareness: Stay updated with the latest advancements in software development, technologies, and methodologies.

• Product Development Leadership: Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines.

• Performance Monitoring: Monitor product performance and user feedback to ensure product success.

• Stakeholder Engagement Plan: Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured.

• Requirement Documentation: Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers.

• Team Collaboration: Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus.

• Culture Contribution: Contribute to a culture of excellence, open communication, courage, and respect.

REQUIREMENTS

Education

• Bachelor’s degree or higher

Experience

• 5+ years of relevant work experience in in software product management. Experience in AI/ML is a bonus

Skills & Knowledge

• Executive Interaction: Demonstrated ability to work with senior executives, stakeholders, and users to define and manage scope, strategy, and requirements.

• Quantitative Skills: Strong ability to seek out, understand, and dive into data, research, and others' thoughts to support data-driven decision-making.

• Communication Skills: A well-rounded communicator, collaborator, and presenter who loves to share findings and insights.

• Technical Proficiency: Strong practical knowledge of MS Office, Atlassian (JIRA, Confluence).

• Methodology Understanding: Understanding of Lean and Agile methodologies.

• Attention to Detail: Self-motivated with critical attention to detail, deadlines, and reporting.

• Problem-Solving: Ability to work creatively and analytically in a problem-solving environment.

• Autonomy & Teamwork: Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

• Communication Skills: Strong verbal and written communication skills (including analysis, interpretation, & reasoning).

• Presentation Skills: Ability to build clear and concise presentations and communicate effectively at every level of the organization.

• Product Execution: Demonstrated specialization, execution, and delivery of software products.

• Project Management Skills: Demonstrated project management skills, including effective planning, organizing, and administration of multi-functional work responsibilities.

• Facilitation Skills: Demonstrated ability to facilitate cross-functional planning sessions (e.g., Scrum and Squad in Agile).

• Team Inspiration: Demonstrated ability to effectively partner across, collaborate with, and inspire teams and individuals, including remote employees.

• Negotiation Skills: Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness.

This role is an exciting opportunity to drive meaningful change, innovate, and contribute to the success of Welocalize and our clients. If you thrive in a fast-paced environment and are passionate about delivering high-quality software solutions, we’d love to hear from you!