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Milieu Coordinator

The Milieu Coordinator will work to bring all specialties and skills together by training, providing behavioral skills training and providing on the spot changes to the milieu (including MHTs, RN’s and RBTs). The Milieu Coordinator will be responsible for creating and maintaining a highly skilled team who work directly on the floor with patients.  

This role will oversee the hospital specific programming at WBHH. The Milieu Coordinator will assist nursing leadership in developing the education, training, programming, and fidelity of the staff. This role will effectively provide ongoing supervision for the unlicensed mental health technicians. The Milieu Coordinator will work full time during business days, with the ability to tailor their schedule to the unit specific needs, inclusive of picking up weekends, etc.

  • High school diploma, GED or equivalent. Associate’s Degree preferred, or equivalent clinical experience in the field.
  • 2+ Years experience in the behavioral health setting. Prefer skills that involve patient engagement, organization, prioritization and management of time, critical thinking and problem solving, experience in therapeutic limit setting, ability to maintain professional boundaries, etc. Prefer candidates that have worked in an interdisciplinary fast-paced environment, and have experience communicating effectively across levels.
  • Must have the ability to problem solve in a high stress environment.
  • Current CPI and CPR certification, must be 21 years if age, have a current negative TB test or appropriate medical clearance.

This is a safety sensitive position. A safety sensitive position refers to any job that is directly related to patient care or jobs WBHH believes in good faith could affect the safety or health of the employee performing their prospective tasks, or others.

    • Competitive Compensation
    • 401K
    • Excellent Medical, Dental, Vision, and Prescription Drug Plan
    • Generous Paid Time Off
    • Tuition Reimbursement
    • Employee Assistance Program
    • Pet Insurance
    • Basic AD&D and Life
    • Short and Long Term Disability
    • Health and Dependent Savings Accounts

About:

Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization diagnosis treatments for Children, Adolescents and Adult populations in both inpatient and outpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.

We are conveniently located in Westborough near the intersection of Route 495 and Route 9. The hospital operates 24/7.

Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

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What You Should Know About Milieu Coordinator, Westborough Behavioral Healthcare Hospital

At Westborough Behavioral Healthcare Hospital (WBHH), we’re on the lookout for a dynamic Milieu Coordinator to join our passionate team. This role is all about uniting a diverse array of specialties and skills to provide exceptional care for our patients. As a Milieu Coordinator, you’ll take charge of training and delivering behavioral skills training, while also making real-time adjustments to our milieu environment, working closely with mental health technicians, registered nurses, and registered behavior technicians. You’ll oversee programming tailored to our hospital’s specific needs and assist nursing leadership in developing educational initiatives and staff fidelity. We’re committed to building a skilled team that works directly with patients, and you will play a pivotal role in providing ongoing supervision for our unlicensed mental health technicians. Our ideal candidate has a high school diploma or GED (with an Associate’s Degree preferred) and at least 2 years of experience in a behavioral health setting. If you possess skills in patient engagement, critical thinking, and have the ability to maintain professional boundaries, we want to hear from you! This position operates full-time during business days, with flexibility for weekends as necessary. Plus, we offer competitive compensation and fantastic benefits including medical, dental, and vision plans, generous paid time off, and tuition reimbursement. Let’s work together to ensure our patients receive the best possible care!

Frequently Asked Questions (FAQs) for Milieu Coordinator Role at Westborough Behavioral Healthcare Hospital
What are the responsibilities of a Milieu Coordinator at Westborough Behavioral Healthcare Hospital?

As a Milieu Coordinator at Westborough Behavioral Healthcare Hospital, you'll oversee the programming specific to our facility, ensuring that patients receive optimal care. You'll collaborate with various professionals, from mental health technicians to registered nurses, to create a cohesive treatment environment. Your responsibilities will include training staff in behavioral skills, supervising unlicensed mental health technicians, and making on-the-spot adjustments to the milieu to adapt to patients' needs. This position is crucial for maintaining the quality of care we provide.

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What qualifications are required for the Milieu Coordinator position at WBHH?

To qualify for the Milieu Coordinator position at Westborough Behavioral Healthcare Hospital, candidates should ideally possess a high school diploma or GED, though an Associate’s Degree is preferred. We require at least 2 years of experience in a behavioral health environment, with skills in patient engagement, organization, critical thinking, and problem-solving being highly desirable. Additional certifications such as CPI and CPR are essential, along with the ability to thrive in high-stress situations.

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How does the Milieu Coordinator contribute to patient care at WBHH?

The Milieu Coordinator plays a vital role in enhancing patient care at Westborough Behavioral Healthcare Hospital by ensuring that the staff is well-trained and functioning effectively within the treatment milieu. By providing behavioral skills training and supervising unlicensed mental health technicians, you'll facilitate a supportive and structured environment where patients can thrive. Your contributions support the overall mission of WBHH to provide quality psychiatric stabilization for patients across various demographics.

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What benefits are offered to a Milieu Coordinator at Westborough Behavioral Healthcare Hospital?

At WBHH, we value our employees and offer a competitive compensation package for the Milieu Coordinator role. Benefits include excellent medical, dental, vision, and prescription drug plans, generous paid time off, tuition reimbursement for continuing education, and an employee assistance program. Additionally, we provide pet insurance, basic AD&D and life insurance, as well as short and long-term disability options, demonstrating our commitment to employee wellbeing.

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What is the work schedule like for the Milieu Coordinator at WBHH?

As a Milieu Coordinator at Westborough Behavioral Healthcare Hospital, you will primarily work full-time during business days. However, you will have the flexibility to tailor your schedule based on the needs of the unit, including the possibility of picking up weekend shifts if necessary. This adaptability ensures that patient care is consistently prioritized while allowing you to balance your work and personal life effectively.

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Common Interview Questions for Milieu Coordinator
What strategies do you use to effectively engage with patients as a Milieu Coordinator?

When answering this question, focus on your approach to building rapport with patients, such as using active listening, empathy, and consistent communication. Highlight examples of how these strategies have successfully improved patient engagement in your previous roles.

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Can you describe your experience in training and supervising staff in a mental health setting?

Discuss your experience providing training sessions, mentorship, and supervision for staff. Be specific about your methods and the outcomes achieved, emphasizing your ability to inspire and motivate team members to perform at their best.

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How do you handle challenging behaviors from patients in a high-stress environment?

Share specific methods you use to de-escalate situations, such as intervening calmly and employing therapeutic techniques. Emphasize your ability to remain composed under pressure, offering examples from your experiences to illustrate your approach.

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What role do you believe a Milieu Coordinator plays in a patient’s recovery?

Articulate your understanding of the Milieu Coordinator's critical role in supporting the therapeutic environment, fostering a supportive team, and ensuring that patient needs are prioritized. Share how you would create a positive milieu that promotes healing.

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How do you prioritize tasks when managing multiple responsibilities in a fast-paced environment?

Describe your organizational skills and any tools or strategies that you use to prioritize tasks effectively. Emphasize your ability to stay focused on critical responsibilities while remaining flexible to adapt to changing situations.

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What techniques do you use to maintain professional boundaries with patients?

When answering this, highlight your understanding of ethical practice and your commitment to building trust while maintaining professional distance. Offer examples of how you have successfully navigated these boundaries in previous roles.

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How do you collaborate with other healthcare professionals to enhance patient care?

Explain your approach to teamwork and collaboration, emphasizing your communication skills. Provide examples of successful interdisciplinary projects or initiatives you've participated in that led to improved outcomes for patients.

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What do you do when you encounter a conflict among team members?

Discuss your conflict resolution strategies, highlighting your ability to mediate, listen to all parties involved, and work towards a resolution that maintains team cohesion. Use specific examples to illustrate your approach.

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How do you assess the effectiveness of staff training and development?

Share the methods you use to evaluate training outcomes, such as feedback surveys, performance metrics, or informal check-ins. Emphasize your commitment to continuous improvement and fostering an environment of growth.

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What inspired you to pursue a role as a Milieu Coordinator?

Reflect on your passion for mental health care and any personal experiences or motivations that led you to this career path. Discuss your desire to make a difference in patients' lives and how this fuels your dedication to the role.

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Full-time, on-site
DATE POSTED
March 23, 2025

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