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Part Time Prepared Foods Production Team Member (Deli / Culinary Prep)

Performs all functions related to preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Responsibilities• Assists with production for all Prepared Foods venues.• Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.• Ensures product meets WFM guidelines for quality and preparation.• Documents waste and spoilage using appropriate forms.• Ensures product production is performed using correct measuring devices and all recipes are followed.• Helps customers understand the difference between WFM products and products at conventional stores.• Ensures that walk-ins and freezers are kept clean and well-organized.• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.• Immediately reports safety hazards and violations.Knowledge, Skills, & Abilities• Thorough product knowledge.• Ability to make an adequate number of recipes per shift based on batch size.• Capable of accessing information about market conditions and communicating it to customers.• Understands spoilage and supply waste and how it affects department profits.• Working knowledge and application of all merchandising expectations within the department.• Strong to excellent communication skills and willingness to work as part of a team.• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.• Ability to follow directions and procedures; effective time management and organization skills.• Passion for natural foods and the mission of Whole Foods Market.• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.• Understanding of and compliance with WFM quality goals.Desired Work Experiences• No prior retail experience required.Physical Requirements / Working Conditions• Must be able to lift 50 pounds.• In an 8-hour work day: standing/walking 6-8 hours.• Hand use: single grasping, fine manipulation, pushing and pulling.• Work requires the following motions: bending, twisting, squatting and reaching.• Exposure to FDA approved cleaning chemicals.• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.• Ability to work in wet and dry conditions.• Ability to work a flexible schedule including nights, weekends, and holidays as needed.• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.• May require use of ladders.Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
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What You Should Know About Part Time Prepared Foods Production Team Member (Deli / Culinary Prep), Whole Foods Market

Looking for a Part Time Prepared Foods Production Team Member at Whole Foods Market in The Woodlands, TX? You're in the right place! As a crucial member of our team, you'll be involved in everything from food preparation to counter service, all while ensuring our store maintains a positive vibe. Your day-to-day will include preparing a variety of delicious food items, ensuring they meet our quality standards, and providing exceptional customer service. You’ll help educate customers on the unique features of our products compared to those at conventional stores, creating a shopping experience that’s both enjoyable and informative. Keeping things organized is key; you’ll need to ensure our walk-ins and freezers are in top shape and that all products are labeled, dated, and rotated correctly. Another part of your role is documenting any waste and spoilage accurately. Teamwork is essential here, and you should be ready to lend a hand wherever needed, engaging with your colleagues and customers alike. Your work environment will be fast-paced, but if you have a passion for natural foods and a strong work ethic, you’ll thrive in this role. So, are you prepared to contribute to a great team and a wonderful store? Join us at Whole Foods Market and make a difference in the culinary world today!

Frequently Asked Questions (FAQs) for Part Time Prepared Foods Production Team Member (Deli / Culinary Prep) Role at Whole Foods Market
What are the primary responsibilities of a Part Time Prepared Foods Production Team Member at Whole Foods Market?

The primary responsibilities of a Part Time Prepared Foods Production Team Member at Whole Foods Market include preparing and presenting food items, ensuring adherence to product quality standards, providing excellent customer service, and maintaining cleanliness and organization in the cooking and customer areas. Team Members create a positive shopping experience for customers by sharing their product knowledge and ensuring all prepared foods are properly labeled and rotated.

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What qualifications do I need to become a Part Time Prepared Foods Production Team Member at Whole Foods Market?

To become a Part Time Prepared Foods Production Team Member at Whole Foods Market, no prior retail experience is required, but a passion for natural foods and strong communication skills are essential. Team Members should be capable of following directions, managing time effectively, and working as part of a team. Willingness to work in a fast-paced environment is also critical.

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What kind of training can I expect as a Part Time Prepared Foods Production Team Member at Whole Foods Market?

As a Part Time Prepared Foods Production Team Member at Whole Foods Market, you can expect comprehensive training that includes food safety standards, preparation techniques, customer service skills, and adherence to company policies. Team Members receive ongoing training to ensure they meet the company's quality goals and standards, enhancing their skillset and confidence in the role.

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How does customer service play a role in the Part Time Prepared Foods Production Team Member position at Whole Foods Market?

Customer service is at the heart of the Part Time Prepared Foods Production Team Member role at Whole Foods Market. This position requires Team Members to engage with customers, answer their queries about products, and create a welcoming environment. Exemplary customer service enhances the shopping experience and helps to build customer relationships, ensuring customers leave satisfied and informed.

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What physical requirements should I be aware of for the Part Time Prepared Foods Production Team Member position at Whole Foods Market?

The Part Time Prepared Foods Production Team Member position at Whole Foods Market has several physical requirements. Team Members should be capable of lifting up to 50 pounds and stand or walk for up to 8 hours a day. The role also involves various movements like bending, twisting, and reaching, and exposure to temperatures ranging from freezing to over 90°F. Adaptability to different working conditions is essential.

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Common Interview Questions for Part Time Prepared Foods Production Team Member (Deli / Culinary Prep)
What experience do you have with food preparation and handling?

When answering this question, you should focus on any previous food handling or prep experience you possess, whether in a professional kitchen or at home. Highlight specific tasks you’ve completed, such as measuring ingredients, following recipes, and ensuring food safety standards were met.

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How do you prioritize tasks in a fast-paced environment?

Share your strategies for managing workload effectively. Talk about how you evaluate tasks based on urgency and importance and the techniques you use to remain organized under pressure, such as making lists or breaking tasks down into manageable steps.

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Can you describe a time when you provided excellent customer service?

Focus on a specific instance where you went above and beyond to assist a customer, addressing their needs promptly and efficiently. This could involve resolving a complaint or providing detailed information about a product to enhance their shopping experience.

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How do you ensure adherence to food safety regulations?

Demonstrate your understanding of food safety regulations and the importance of maintaining hygiene standards in food preparation. Give examples of techniques you follow, such as proper labeling, avoiding cross-contamination, and maintaining clean workstations.

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What should you do if you encounter a safety hazard in the workplace?

Explain the appropriate steps to take when a safety hazard is identified, such as reporting the issue immediately to a supervisor, ensuring that the area is safe for others, and following safety protocols to prevent accidents.

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How would you handle a situation where a customer is unhappy with a product?

Discuss your approach to conflict resolution by emphasizing patience and understanding. Talk about listening to the customer’s concerns, empathizing with them, and offering solutions, such as refunds or exchanges, while maintaining the store’s values.

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What is your understanding of Whole Foods Market's mission and values?

Share your knowledge of Whole Foods Market's commitment to quality food, sustainability, and customer satisfaction. Discuss how these values align with your personal beliefs and how you can contribute to promoting them in your role.

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How would you manage inventory effectively in the prepared foods department?

Discuss your methods for tracking inventory levels and ensuring products are rotated properly to minimize waste. You might mention using checklists, maintaining regular communication with teams, or utilizing point-of-sale inventory tracking tools.

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What do you think is the most important quality in a team member?

Acknowledge the importance of teamwork, adaptability, and a positive attitude. Talk about how these qualities enhance collaboration and the overall work atmosphere, ultimately benefiting the customer experience.

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Why do you want to work at Whole Foods Market as a Part Time Prepared Foods Production Team Member?

Express your passion for natural foods and retail, along with a desire to contribute positively to a company's mission that aligns with your values. Convey a genuine interest in learning and working within a team that values quality and customer service.

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Our mission at Whole Foods Market is to attract people who are passionate about great food, the communities in which they live, and the fair treatment of our planet and all of its inhabitants. We want these people to bring their passion into the w...

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Part-time, on-site
DATE POSTED
March 18, 2025

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