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Floor Care Associate

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

 

Floor Care Associate

 

 

Job Purpose

The Floor Care associate is responsible for providing and maintaining a clean and sanitary environment, by ensuring that all floor surfaces and restrooms are maintained properly.    

 

Essential Responsibilities

Responsibility

% Of Time

Keep sales floor, liquor store, offices, breakrooms, backrooms, training rooms and restrooms orderly and free from safety hazards. Report faulty equipment and hazards to management.

50%

Provide continuous attention to guest needs; greet, assist and thank guests in a prompt, courteous and friendly manner.

10%

Operate floor care and department equipment and use associated tools and chemicals.

10%

Sweep and/or vacuum mats and rugs and return to original location. Remove spots from carpet.

10%

Dispose of trash, and perform restroom deep cleaning.

10%

Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

10%

Performs other job-related duties as assigned.

 

Qualifications

Required Education

Course of Study

N/A

N/A

Preferred Education

Course of Study

N/A

N/A

Relevant Experience

Supervisory Experience

0 -3 yrs minimum

No Supervisory Experience

Language(s) Required

Language(s) Preferred

English

English

Knowledge, Skills & Abilities Required

•  Must be at least 18 years of age to perform job functions.

•  Ability to read, write and speak English proficiently.

•  Ability to understand and follow English instructions.

•  Authorization to work in the United States or the ability to obtain the same.

•  Successful completion of pre-employment drug testing and background check.

•  Compliance with all company policies and procedures.

•  High standard of integrity and reliability.

•  Basic computer skills required to participate in online training.

Environmental Factors

Physical Demands

While performing the essential functions of this position, the employee is regularly required to stand or walk on tile or concrete, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up to 75 lbs and pull up to 250 lbs. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.    

Working Conditions

While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions.

Safety Risk Factors

The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins.

Schedules

The employee is required to work varied schedules including overnight in some locations.

Machines, Tools, Equipment, etc.

While performing the essential functions of this position, the employee will be required to utilize a scanner, scale, terminal, coupon dispenser, conveyor belt, bagging supplies, shopping carts and cleaning supplies and equipment.

 

Travel Requirements

Travel Percent

Overnight

None

No

What You Should Know About Floor Care Associate, Winn-Dixie Retail Stores

Looking for a dynamic environment where you can make a difference? Join Southeastern Grocers as a Floor Care Associate in Miami Gardens! As a Floor Care Associate, your primary role will be to maintain a clean and sanitary environment across various areas, including the sales floor, breakrooms, offices, and restrooms. You'll take pride in keeping every corner neat and free from hazards, ensuring guests feel welcomed and safe. Your responsibilities will also include operating cleaning equipment and utilizing chemicals efficiently, so being detail-oriented is key. Beyond just cleanup, you'll have the chance to interact with guests, providing prompt and courteous service, which contributes to a positive shopping experience. Reporting any safety issues or equipment malfunctions to management is also a crucial part of your job. Plus, you'll need to stay compliant with all company policies, demonstrating reliability and integrity every step of the way. While the job offers physical challenges, such as lifting up to 75 lbs and working in various conditions, the satisfaction of maintaining a tidy and inviting space makes it all worthwhile. If you're at least 18, speak English proficiently, and are ready to embrace a multi-faceted role that values teamwork and independence, we'd love to hear from you and welcome you to our inclusive culture at Southeastern Grocers!

Frequently Asked Questions (FAQs) for Floor Care Associate Role at Winn-Dixie Retail Stores
What are the primary responsibilities of a Floor Care Associate at Southeastern Grocers?

As a Floor Care Associate at Southeastern Grocers, your primary responsibilities include maintaining cleanliness and order across sales floors, breakrooms, and restrooms, ensuring safety by eliminating hazards, and providing exceptional service to guests by being attentive to their needs.

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What qualifications do I need to become a Floor Care Associate at Southeastern Grocers?

To qualify for the Floor Care Associate position at Southeastern Grocers, you should be at least 18 years old and possess the ability to read, write, and speak English proficiently. Additionally, successful completion of a pre-employment drug test and background check is required.

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What skills are essential for a Floor Care Associate at Southeastern Grocers?

Essential skills for a Floor Care Associate at Southeastern Grocers include manual dexterity for operating equipment and performing cleaning tasks, strong attention to detail for maintaining cleanliness standards, and basic computer skills to participate in online training.

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What is the work environment like for a Floor Care Associate at Southeastern Grocers?

The work environment for a Floor Care Associate at Southeastern Grocers can vary from indoor settings, such as sales floors and offices, to outdoor areas. Employees may encounter different physical demands and environmental factors, such as working in cold, hot, or wet conditions.

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What type of training is provided for Floor Care Associates at Southeastern Grocers?

Southeastern Grocers provides training for Floor Care Associates that covers safety procedures, proper equipment operation, and cleaning protocols. Participation in online training is also required, ensuring that team members are well-prepared for their responsibilities.

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Common Interview Questions for Floor Care Associate
Can you describe your previous experience with cleaning and maintaining facilities?

When answering this question, focus on specific examples of where you have successfully maintained cleanliness, tackled challenges, and ensured safety. Highlight your systematic approach to cleaning and any relevant equipment you’ve used.

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How do you prioritize tasks when faced with multiple cleaning duties?

Discuss your method for prioritizing tasks based on urgency and safety - such as addressing high-traffic areas first. Demonstrating your organizational skills and ability to think on your feet can create a strong impression.

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How do you ensure compliance with safety protocols while performing your duties?

For this question, share your understanding of workplace safety standards, any training you've received, and how you stay alert to potential hazards during your shift.

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How would you handle a situation with an upset customer?

Highlight your communication skills and customer service experience. Explain how you would calmly listen to the customer's concerns, offer assistance, and ensure their needs are addressed to maintain a positive environment.

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Can you provide an example of when you had to work as part of a team?

When discussing teamwork, share a specific instance where you collaborated with team members to achieve a common goal. Focus on your role and how you supported or led the effort.

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What cleaning equipment are you familiar with?

Mention the types of cleaning equipment you've operated, such as vacuums or floor scrubbers. If you have formal training on specific machines, be sure to include that information as well.

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What are your methods for ensuring high standards of cleanliness?

Discuss your attention to detail and methods for consistently adhering to cleanliness standards, whether through regular checks or following specific protocols for each area.

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How would you deal with a safety hazard you observe while working?

Explain the steps you would take, such as immediately reporting it to management while ensuring that you or others avoid the hazard until it’s addressed.

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What do you think makes you a good fit for the Floor Care Associate role at Southeastern Grocers?

Focus on your alignment with the company’s values of belonging, inclusivity, and dedication to cleanliness. Share attributes like work ethic, reliability, and commitment to guest satisfaction.

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Are you comfortable working in various environmental conditions?

Reassure the interviewer by expressing your flexibility and readiness to work in different conditions, emphasizing any previous experiences that demonstrate your comfort with varied environments.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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